Top 284 Level customer service representative Jobs in Columbia, Mo

Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
Records Custodian - CPCA
City of Columbia, MO —Columbia, MO
- $23.26 - $25.94 an hour
- Monday to Friday
- Customer service
- Writing skills
- Mid-level
3d
Home Office - Supervisor
StorageMart | MMS —Columbia, MO
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
21h
Patient Scheduler - MU DOC Communication Center
University of Missouri Health Care —Columbia, MO
- $16.68 - $26.31 an hour
- Full-time
- Remote
- Word processing
- Medical office experience
- High school diploma or GED
- Paid holidays
- Health insurance
Patient Check-In Rep - NO Health Care Experience Needed - Central Check In (Part-Time)
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Part-time
- Vital signs
- High school diploma or GED
- Children
4d
Patient Service Representative – Radiology - Keene Street Urgent Care – Part time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Part-time
- Vital signs
- Urgent Care
- High school diploma or GED
10d
Patient Account Representative
Columbia Orthopaedic Group, L.L.P. —Columbia, MO
- Full-time
- High school diploma or GED
- Medical terminology
- Communication skills
Pharmacy Driver - PRN
University of Missouri Health Care —Columbia, MO
- $23.16 an hour
- Part-time
- Customer service
- Residential
- High school diploma or GED
Patient Service Representative – Keene Street Urgent Care – Full Time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Weekends as needed
- Vital signs
- Hospital
- Urgent Care
- Paid holidays
- Health insurance
Customer Service Representative/Inside Sales Representative, Level 1
DAIKIN COMFORT TECHNOLOGIES DIST INC —Columbia, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Customer Service Representative
Hometown Veterans Medical , LLC —Columbia, MO
- $15 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
11d
Customer Service Representative/Inside Sales Representative, Level 2
DAIKIN COMFORT TECHNOLOGIES DIST INC —Columbia, MO
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
1d
Clinical Nurse Manager - Maternal Newborn - Children's Hospital
University of Missouri Health Care —Columbia, MO
- $108,971 - $177,590 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Health insurance
Water Distribution Technician - 955
City of Columbia, MO —Columbia, MO
- $23.26 - $28.35 an hour
- Day shift
- Construction site
- Heavy equipment operation
- Writing skills
3d
Bilingual Customer Service Representative (Spanish & English)
QC Holdings, Inc./LendNation —Boonville, MO
- $17 an hour
- Full-time
- 18 years or older
- Spanish
- 11+ years
- Health savings account
- Paid holidays
Quick Apply
Welder
Simpson Strong-Tie Company Inc. —Fulton, MO
- $19.62 - $29.42 an hour
- Full-time
- Pass drug screening
- Criminal background check
- Mentoring
- Paid jury duty
- Health insurance
Quick Apply
Solid Waste Superintendent
City of Columbia, MO —Columbia, MO
- $35.30 - $43.43 an hour
- Evenings as needed
- 7 years
- Construction site
- Writing skills
3d
Project Compliance Inspector I
City of Columbia, MO —Columbia, MO
- $25.82 - $31.75 an hour
- Weekends as needed
- Civil engineering
- Construction site
- Customer service
Entry Level Insurance Sales Agent
Performance Matters Associates —Columbia, MO
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Outside Sales Representative (Sign-on Bonus and Uncapped Commissions)
ZINTEX Remodeling Group —Columbia, MO
- $100,000 - $200,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid training
- Health savings account
Quick Apply

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level customer service representative jobs near columbia, mo

Account Manager

Barnes & Noble Education, Inc. -
Columbia, MO

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Job Details

Full-time
$18.50 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Excel
Customer relationship building
Research
Managing clients in a customer support role
Customer relationship management
Data interpretation
Productivity software
Achieving project delivery timelines

Full Job Description

Job Locations US-MO-COLUMBIA

Requisition ID

2026-23414

Category (Portal Searching)

Client Services - Virtual

Education - It's in Our DNA

At MBS, our primary goal is to provide customers with state-of-the-art technology, maintain genuine partnerships, and offer superior knowledge of the textbook industry in an effort to simplify course material distribution for educational institutions. That's why we employ dedicated teams of customer service and sales representatives, and operations personnel to ensure each of our customers are offered the same attention to detail.

We are seeking a relationship-driven Account Manager to serve as the primary liaison between our schools and MBS Direct. In this role, you will support course material adoptions, oversee digital and print initiatives, address client inquiries, and ensure the timely execution of key operational tasks. The Account Manager will also be responsible for generating client reports, monitoring performance metrics, supporting digital platform initiatives, and identifying opportunities for growth through marketing and sales collaboration. The ideal candidate is proactive, detail-oriented, and dedicated to building strong client partnerships that drive satisfaction, retention, and long-term success.

How You'll Make an Impact

Build and maintain strong partnerships with an assigned portfolio of client schools, delivering exceptional service focused on customer satisfaction, retention, and long-term success.
Serve as the primary point of contact between partner schools and MBS Direct, ensuring timely, professional, and effective communication.
Support schools throughout the course material adoption process by providing book adoption research, assisting with course material selection, and ensuring accurate and timely booklist management.
Coordinate with internal teams and school partners to ensure adoption deadlines, operational deliverables, and client requests are completed accurately and on schedule.
Proactively identify, investigate, and resolve client concerns while anticipating potential issues and implementing effective solutions.
Prepare, analyze, and present client reports, performance metrics, and business insights to support informed decision-making and strengthen client partnerships.
Conduct regular business and partnership reviews to discuss operational performance, current initiatives, service opportunities, and future growth strategies.
Maintain accurate records related to school consignment inventory, client accounts, and operational activities.
Support digital course material initiatives, including Inclusive Access, Easy Access, Learning Management Systems (LMS), Student Information Systems (SIS), eBook and courseware adoptions, the Adoptions & Insights Portal, and VitalSource Manage.
Monitor back-ordered materials, digital fulfillment, and operational trends to identify opportunities for continuous improvement and enhanced client service.
Identify opportunities to expand services, recommend additional products and solutions, and partner with Sales and Marketing to support revenue growth.
Collaborate with internal cross-functional teams to improve processes, enhance the customer experience, and ensure successful execution of client initiatives.
Additional responsibilities as required.

What You'll Need to Succeed

Bachelor's degree in Business, Marketing, Communications, Accounting, or a related field, or an equivalent combination of education and relevant work experience.
Experience in account management, customer success, client services, relationship management, or a similar customer-facing role.
Demonstrated ability to build trusted client relationships and deliver exceptional customer service.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Excellent written, verbal, and presentation communication skills, with the ability to effectively interact with clients, including executive-level stakeholders.
Ability to manage multiple priorities and deadlines while maintaining accuracy in a fast-paced environment.
Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
Strong technical aptitude with the ability to quickly learn new systems, reporting tools, and digital platforms.

How We Elevate Our Employees

We believe your success is our success, and we’re committed to supporting you in every aspect of life. At MBS, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; earned time off and holidays;

The hiring rate for this position is $18.50 per hour. This rate represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.

Our Commitment to Diversity, Equity, & Inclusion

At MBS we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

MBS is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation.

#MBS

#LI-MT1

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Refine Your Search

level customer service representative jobs in columbia, mo

Account Manager

Records Custodian - CPCA

Home Office - Supervisor

Patient Scheduler - MU DOC Communication Center

Patient Check-In Rep - NO Health Care Experience Needed - Central Check In (Part-Time)

Patient Service Representative – Radiology - Keene Street Urgent Care – Part time

Patient Account Representative

Pharmacy Driver - PRN

Patient Service Representative – Keene Street Urgent Care – Full Time

Customer Service Representative/Inside Sales Representative, Level 1

Customer Service Representative

Customer Service Representative/Inside Sales Representative, Level 2

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

Water Distribution Technician - 955

Bilingual Customer Service Representative (Spanish & English)

Welder

Solid Waste Superintendent

Project Compliance Inspector I

Entry Level Insurance Sales Agent

Outside Sales Representative (Sign-on Bonus and Uncapped Commissions)

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Our Commitment to Diversity, Equity, & Inclusion

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