POSITION OVERVIEW:
The Chief Engineer is responsible for all aspects of the Engineering department to include the proper operation,
maintenance and repair of all heating, ventilation, refrigeration and mechanical equipment. He/she will develop, coordinate
and monitor a room’s maintenance program to ensure the safety and comfort of all staff and guests. Supervise, train and
manage all Engineering staff. This industry functions seven (7) days a week, twenty-four (24) hours a day.
JOB RESPONSIBILITIES:
- Ensure proper staffing procedures to ensure the highest possible payroll productivity at the lowest
possible costs in keeping with the standards of the management company.
- Interview, train, supervise, counsel, schedule and evaluate staff.
- Always maintain positive guest relations. Work to resolve guest complaints, ensuring guest
satisfaction and communicating effectively with guests as well as team members.
- Inspects and monitors buildings, equipment and grounds to determine maintenance and preventive
maintenance requirements.
- Develops work procedures and assigns personnel to give the best services and productivity.
- Prepares and submits cost estimates and repair options including suggestions as to feasibility, logical
solution and actual needs of a departmental maintenance request.
- Confers with the appropriate personnel regarding maintenance budgeting, long range planning and capital
expenditures.
- Contacts contractors or craftsmen for bid proposals or estimates.
- Contacts vendors, suppliers and equipment technical support departments to ensure best prices, quality and
warranties for purchases made.
- Receives approved work orders.
- Determines job priority and ensures completion of required work in an acceptable and professional manner.
- Requisitions materials, supplies, and equipment.
- Maintains control over storage and use.
- Supervises use of maintenance department space, equipment and materials.
- Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative maintenance.
- Maintains a secure building as it pertains to lock and key control.
- Conducts fire safety training; oversees fire emergency until fire department arrives.
- Coordinates and conducts periodic fire drills.
- Conducts monthly fire and safety inspections along with representative of the Executive Committee.
- Conducts regular walk through of the hotel looking for any repairs that are needed.
- Ensures that all staff members are properly trained.
- Performs activities of workers supervised, when necessary.
- Ensures that all preventive maintenance programs are followed and modified, as necessary.
- Ensure that periodic tests are performed on Fire Alarm/Life Safety System.
- Ensures that the hotel is operating as efficiently as possible with regards to the energy and utilities usage in the
hotel and on the grounds.
- Assists in handling emergencies to protect our guests and associates and preserve the building and its systems
during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating
status.
- Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies
and procedures. As well as the brand standards, policies and procedures.
- This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and
responsibilities. Instead, itis provided as a general overview of the expectations for the position.
EDUCATION & EXPERIENCE:
- High School Graduate or General Education Degree (GED): or Work Equivalent
- Minimum 2-3 years of supervisory and maintenance experience.
- Good understanding of the English language and communication skills both written and verbal.
- Experience in advanced maintenance skills and aptitude plus advanced skills in all aspects of running an engineering
department. Experience with modern building controls and maintenance, or any combination of education and
experience which provides the above skills, knowledge and ability.
- Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems such as MICROS
is preferred
- Methods, and materials used in general building maintenance, carpentry, plumbing, building and electrical units
and HVAC. The use and repair of common tools and equipment used in general maintenance. Maintenance and
repair of major facilities. Systems design and trouble- shooting. Journeyman skill level in the use of tools and
equipment of the maintenance profession.
PHYSICAL REQUIREMENTS:
- Exert physical effort in lifting/transporting at least 50 pounds.
- Push/pull carts and other equipment up to 150 pounds.
- Endure various physical movements throughout the work areas.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Work environment – Engineering workshop, all areas of the hotel. Working on stepladders. Job involves working
under variable temperature conditions and noise levels, in indoor and outdoor settings, and around fumes and/or
odor hazards, dust and/or mite hazards, and chemicals.
- Must be able to stand and exert well-paced mobility for lengthy periods of time.
