Top 40 Answering service Jobs in Columbia, Tn

Patient Service Representative
Tennessee Orthopaedic Alliance —Spring Hill, TN
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Profit sharing
- Health insurance
10d
Customer Service Associate
Big Lots —Columbia, TN
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Coordinator - Spring Hill, TN
The Joint Chiropractic —Spring Hill, TN
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Front Desk Patient Services Representative
MERCY HEALTH SERVICES INC —Franklin, TN
- Spanish
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Administrative Assistant
COUNTRY Financial —Spring Hill, TN
- $48,000 a year
- Full-time
- Hybrid work
- Office
- Administrative experience
- Communication skills
Quick Apply
3d
Scheduling Specialist
MERCY HEALTH SERVICES INC —Franklin, TN
- Spanish
- High school diploma or GED
- Medical terminology
- Health insurance
- 401(k)
Quick Apply
6d
Guest Relations Coordinator
Deer Run Retreat Center —Thompson's Station, TN
- $14 - $15 an hour
- Full-time
- High school diploma or GED
- Entry level
- Dental insurance
- Paid time off
Quick Apply
14d
Medical Receptionist
American Family Care —Spring Hill, TN
- $18 - $20 an hour
- Weekends as needed
- BLS Certification
- Urgent Care
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Design Center Sales Associate
Decks and Docks —Franklin, TN
- $18 - $22 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative - Main Campus Rehab - Full Time Days
Williamson Health —Franklin, TN
- Full-time
- HIPAA
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Cashier
Dunhams Sports —Columbia, TN
- Part-time
- Merchandising
- Entry level
- Store discount
Front Desk Agent
Residence Inn by Marriott —Franklin, TN
- $16 - $17 an hour
- Full-time
- Bilingual
- Google Workspace
- Administrative experience
Quick Apply
2d
Team Member
Dunhams Sports —Columbia, TN
- Part-time
- Merchandising
- Entry level
- Store discount
Therapy Coordinator
Tennessee Orthopaedic Alliance —Spring Hill, TN
- Full-time
- Entry level
- Profit sharing
- Paid holidays
6d
Southall Experience Specialist (Reservations & Guest Services)
SOUTHALL FARM & INN —Franklin, TN
- Weekends as needed
- Sales
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Listener Services Associates
Family Radio —Franklin, TN
- 1 year
- Communication skills
- Entry level
- Paid holidays
- Dental insurance
6d
Store Associate
Music City Fit Meals —Franklin, TN
- $16 - $18 an hour
- Full-time
- Bilingual
- Merchandising
- High school diploma or GED
- Paid training
- 401(k) matching
Quick Apply
Sales Associate
Orangetheory franchise #0169 —Spring Hill, TN
- $13 - $16 an hour
- Full-time
- No experience needed
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
Store Support
Home Depot —Spring Hill, TN
- Entry level
- Time management
Photo Specialist
Walgreens —Spring Hill, TN
- $15.00 - $17.50 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
11d

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Patient Service Representative

Tennessee Orthopaedic Alliance -
Spring Hill, TN

Apply Now

Job Details

10 days ago

Benefits

Profit sharing
Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Customer communication
Patient question and concern management
High school diploma or GED
Customer engagement
Team motivation (leadership skill)
Technical Proficiency
Editing
Team building

Full Job Description

This position is scheduled for 12-hour shifts. Candidates must be available and willing to work a 12-hour shift schedule as part of the regular job requirements.

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.

There are a number of reasons why TOA is an employer of choice; here are a few of them:

Stability- TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state!
Impact- TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and helping patients live their best life.
Work Environment- The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
Total Rewards- TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.

The Patient Service Representative is the friendly and helpful face of TOA – generally, the first person who interacts with our patients and their families. The Patient Service Representative sets the tone for a great patient visit by professionally and compassionately attending to the patients as they arrive for their appointment at TOA:

Demonstrate exceptional customer service and patient focus to make each encounter as positive as possible
Work closely with clinical colleagues and administrative teammates to develop a cohesive, high performing team
Verify patient demographic information upon arrival
Update and change insurance information as appropriate
Scan insurance cards and drivers licenses
Enter referrals into the computer and link it to the appropriate case
Collect copayments, coinsurances, deductibles, and balances
Prep daily clinics for upcoming appointments and print related documents
Create a record of the appointment, or an encounter and print
Ensure that all documentation is entered accurately and swiftly
Schedule follow-up appointments as necessary

REQUIREMENTS

Here are some of the qualifications our successful candidates possess:

Focused on Patient Satisfaction: Responds in a prompt and empathetic manner to meet patient needs; Seeks opportunity to exceed patient needs and expectations; Meets commitments; Provides positive memorable patient experiences; Manages difficult or emotional customer situations with poise and professionalism.
Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to the views of others; Gives and welcomes feedback; Contributes to building a positive team spirit, putting the success of team above own interests; Builds morale and supports everyone's efforts to succeed; Regularly assists others; Asks for help when needed. Written Communication: Adept in reading and interpreting written information; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet audience needs.
Exceptional Communication: Speaks clearly and professionally in all situations; Actively listens and gets clarification when necessary; Responds appropriately to questions. Adept in reading and interpreting written information; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet audience needs.
Problem Solving: Identifies and resolves problems in a timely manner; Skillfully gathers and analyzes information; Develops alternative solutions when appropriate; Uses reason even when dealing with emotional situations.
Productivity: Meets or exceeds organizational productivity standards either qualitative or quantitative; Completes work in a timely manner; Strives to increase productivity; Works quickly and precisely; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Technology: Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and Outlook. Demonstrated proficiency with EHR is helpful, and NextGen preferred.
Attendance/Punctuality: Consistently arrives to work, meetings and appointments ready and on time; Ensures work responsibilities are covered when absent.
Experience: Previous successful experience in a healthcare clinic/office environment or customer service role preferred, but not required
Education: High School Diploma required; Bachelor’s Degree preferred

WORK ENVIRONMENT

The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Patient Service Representatives may be assigned to work in one of TOA’s clinics at the front desk and may be required to participate as a “Greeter” sitting or standing at the front of the clinic to direct patients to their destination. The clinic experiences high patient volume and as a result has associated stressors that come along with a fast-paced environment. The noise level in the work environment is moderate to loud with other staff members checking in patients and answering questions in close proximity to each other.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

answering service jobs in columbia, tn

Patient Service Representative

Customer Service Associate

Front Desk Coordinator - Spring Hill, TN

Front Desk Patient Services Representative

Administrative Assistant

Scheduling Specialist

Guest Relations Coordinator

Medical Receptionist

Design Center Sales Associate

Patient Services Representative - Main Campus Rehab - Full Time Days

Cashier

Front Desk Agent

Team Member

Therapy Coordinator

Southall Experience Specialist (Reservations & Guest Services)

Listener Services Associates

Store Associate

Sales Associate

Store Support

Photo Specialist

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