Top 150 Support specialist Jobs in Columbia, Tn

IT Support Specialist
Specialized Dental Partners —Franklin, TN
- $28 - $32 an hour
- Full-time
- Microsoft Outlook
- Surgery
- Mid-level
9d
Commercial Relocation Sales Professional
Confidential —Spring Hill, TN
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Business development
- Health insurance
- Dental insurance
Quick Apply
7d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Franklin, TN
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
8d
Outreach Specialist
Guardian Outreach Ministries Inc —Spring Hill, TN
- $20 - $30 an hour
- Part-time
- Sales
- Travel
- Reliable transportation
- Flexible schedule
Quick Apply
Sales Professional
Moon Valley Nurseries —Franklin, TN
- $60,000 - $350,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Outreach Specialist
Guardian Outreach Ministries Inc —Franklin, TN
- $20 - $30 an hour
- Part-time
- Sales
- Travel
- Reliable transportation
- Flexible schedule
Quick Apply
Quality Systems Specialist (Friday-Sunday 6:00am-6:30pm)
Prinova US LLC —Spring Hill, TN
- Extended hours
- Computer literacy
- Basic math
- Office
- Paid parental leave
- Health savings account
Quick Apply
Patient Service Specialist - Spring Hill Cancer Clinic
Vanderbilt Health —Spring Hill, TN
- Full-time
- High school diploma or GED
- Clinic
- Medical terminology
- Health insurance
21h
Tier II Support Specialist - Healthcare
Proven Business Systems LLC —Franklin, TN
- $65,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
9d
Family Support Specialist
Centerstone of Tennessee, Inc. —Columbia, TN
- $15.75 - $22.00 an hour
- Weekends as needed
- Office
- Driver's License
- Bachelor's degree
- 403(b) matching
- Health savings account
Quick Apply
12d
Patient Service Specialist
Vanderbilt Health —Spring Hill, TN
- Full-time
- HIPAA
- No high school diploma
- 3 years
- Health insurance
Sales Merchandiser Specialist
Coca-Cola Consolidated, Inc. —Columbia, TN
- $224 a day
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
12d
Associate Patient Service Specialist PRN – Brentwood WIC
Vanderbilt Health —Franklin, TN
- Part-time
- High school diploma or GED
- Clinic
- Medical terminology
- Health insurance
9d
Patient Services Specialist - Main Campus - Full Time Days
Williamson Health —Franklin, TN
- Full-time
- Hospital
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Human Resources Specialist
CHS Corporate —Franklin, TN
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Quick Apply
13d
Patient Services Specialist - Bone & Joint Institute - PRN
Williamson Health —Franklin, TN
- PRN
- HIPAA
- English
- High school diploma or GED
Quick Apply
Front End Specialist Part Time
Ollie's Bargain Outlet, Inc. —Columbia, TN
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
13h
Leasing Professional - Town Center at Berry Farms R0196863 Town Center at Berry Farms Franklin, Tennessee Full time
Greystar —Franklin, TN
- $20 - $23 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Local
- Paid parental leave
- Paid holidays
Part-time Health Record Specialist
MERCY HEALTH SERVICES INC —Franklin, TN
- Part-time
- Customer service
- Medical office experience
- HIPAA
Quick Apply
Patient Services Specialist - Bone & Joint Institute- PRN
Williamson Health —Franklin, TN
- PRN
- HIPAA
- English
- High school diploma or GED
Quick Apply

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IT Support Specialist

Specialized Dental Partners -
Franklin, TN

Apply Now

Job Details

Full-time
$28 - $32 an hour
9 days ago

Qualifications

Customer communication
Network troubleshooting
Microsoft Outlook
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
Peripheral hardware support

Full Job Description

IT
Specialized Dental
720 Cool Springs Blvd., Suite 450, Franklin, Tennessee, US, 37067
Full-Time
2970

Overview

Job Summary

We are seeking a proactive and client-focused Level 1 Service Desk Teammate to join our IT team. As the first point of contact for practices experiencing technical issues, you will play a key role in ensuring smooth operations by addressing Level 1 tickets efficiently and professionally. This position requires strong communication skills, attention to detail, and a commitment to excellent customer service.

About Specialized Dental Partners

Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.

Responsibilities

Key Responsibilities

Issue Intake and Resolution

Act as the first point of contact for practices, documenting details of reported issues.
Troubleshoot and resolve Level 1 technical issues related to hardware, software, Microsoft 365, and basic networking.
Escalate more complex issues to senior analysts or engineers when needed.

Ticket Management

Monitor and manage assigned tickets in the service desk system.
Ensure timely resolution of issues and adherence to service-level agreements (SLAs).
Accurately record troubleshooting steps and resolutions for future reference.

Customer Communication

Communicate clearly and effectively with practice staff, providing user-friendly instructions and updates.
Deliver a positive customer experience while maintaining professionalism and empathy.

Documentation and Reporting

Contribute to internal knowledge base articles.
Flag recurring issues or patterns to help the team improve long-term solutions.

Collaboration

Partner with other IT team members to ensure smooth hand-offs.
Provide feedback to improve processes and enhance the service desk experience.

Qualifications

Required Qualifications:

2+ years of experience in IT support, help desk, or technical customer service (healthcare or multi-site experience a plus).
2+ years of troubleshooting experience with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
2+ years working knowledge of Windows operating systems and common hardware (PCs, printers, peripherals).
2+ years of experience troubleshooting common connectivity issues (Wi-Fi, VPN, password resets).

Preferred Skills:

CompTIA A+ or other entry-level IT certification.
Exposure to ITIL practices.
Experience supporting 100+ end users in a service desk or call center environment.
Customer service background with a focus on achieving high satisfaction scores.
High attention to detail, organization, and follow-through.
Familiarity with ticketing systems and ability to manage multiple tickets simultaneously.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
Experience working in a healthcare environment, dental highly preferred

Work Environment:

Remote position with regular collaboration via Teams, email, and ticketing systems.
Must have a reliable internet connection and dedicated workspace.
Must be willing to work shifts of multiple time zones.

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $28.00 - $32.00 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

Apply Now

Refine Your Search

support specialist jobs in columbia, tn

IT Support Specialist

Commercial Relocation Sales Professional

Bilingual Multi-Location Customer Service Specialist (Spanish)

Outreach Specialist

Sales Professional

Outreach Specialist

Quality Systems Specialist (Friday-Sunday 6:00am-6:30pm)

Patient Service Specialist - Spring Hill Cancer Clinic

Tier II Support Specialist - Healthcare

Family Support Specialist

Patient Service Specialist

Sales Merchandiser Specialist

Associate Patient Service Specialist PRN – Brentwood WIC

Patient Services Specialist - Main Campus - Full Time Days

Human Resources Specialist

Patient Services Specialist - Bone & Joint Institute - PRN

Front End Specialist Part Time

Leasing Professional - Town Center at Berry Farms R0196863 Town Center at Berry Farms Franklin, Tennessee Full time

Part-time Health Record Specialist

Patient Services Specialist - Bone & Joint Institute- PRN

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