Top 57 Agent guest communication Jobs in Columbus

Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
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Front Desk Agent
Paramount Philly Agency —Columbus, OH
- $3,816.36 - $4,596.05 a month
- Full-time
- Office
- Organizational skills
- In-person
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Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
- $13.50 - $15.00 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
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Guest Service Agent
SpringHill Suites Columbus Airport Gahanna —Columbus, OH
- $14 - $15 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- Hotel
- Employee discount
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Front Desk/Guest Service Agent
Image Hotel Management —Canal Winchester, OH
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Hotel
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Front Desk Agent
Image Hotel Management —Grove City, OH
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
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Front Desk Agent
Innvite Hospitality —Columbus, OH
- $12 - $15 an hour
- Full-time
- Spanish
- Sales
- Computer literacy
- Paid holidays
- Employee discount
Quick Apply
Front Desk Agent
DOUBLETREE DUBLIN —Dublin, OH
- $15 - $16 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent - AM/PM Shift (Full time/Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
5d
Front Desk Agent
Hawthorn Suites —Columbus, OH
- $13 - $15 an hour
- Part-time
- Bilingual
- Customer service
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
14d
Part Time Front Desk
Holiday Inn Express & Suites (Worthington) —Columbus, OH
- $14.50 - $15.50 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
7d
Guest Services (2nd Shift)
Candlewood Suites Polaris —Columbus, OH
- From $17 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
Quick Apply
8d
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris
HOMEWOOD POLARIS —Columbus, OH
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent - Night Auditor (Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $18 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
5d
Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
- $15 - $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Employee discount
- Opportunities for advancement
Quick Apply

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Leasing Agent

Wagenbrenner Management Inc.
Columbus, OH

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Basic math
Microsoft Office
High school diploma or GED
Driver's License
Driving
Computer skills

Full Job Description

Summary:

The Leasing Agent (LA) is responsible for leasing apartment homes and maintaining a high level of occupancy in the community. The LA responds to all rental inquiries using appropriate sales techniques, marketing plans, and approved marketing material.

Wagenbrenner Management Inc. is dedicated to exceptional customer service, which includes interactions with residents, guests, and co-workers. Employees are expected to use their best judgment in determining the most appropriate course of action, using customer service as a guiding principle.

Job Duties:

Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes available; communicates features and benefits; answers incoming calls and handles each with professionalism; completes guest card information form on all prospects and follows up as appropriate; enters all guest cards and applicants into computer system same day; accurately completes leases and renewal applications, assists with verification, and notifies prospective residents of results; generates miscellaneous resident communication as needed; maintains awareness of local market conditions and trends; contribute ideas to the Manager for marketing property and improving resident satisfaction; maintains a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents meet; maintains a professional appearance in accordance with uniform requirements.
Completes opening and closing duties in accordance with company business hours on weekends and/or other times as directed by manager; physically inspects property when on grounds, picks up litter, and reports any service needs to the maintenance staff; inspects move outs and vacancies as needed; ensures a neat and clean appearance of the clubhouse; cleans areas as needed; inspects models and market ready vacancies daily to ensure cleanliness.
Monitors and collects accounts receivable and delinquencies; compiles accounts payable for Property Manager’s disposition; assists with turnover activities, i.e., determining charges for damages by occupants; inventories office supplies and reports needs to Property Manager; organizes and files leases, reports, and other business related documents; assists Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc; assists in handling resident issues, including service requests, in a timely manner; distributes written communication to residents as needed.
Perform other duties as assigned.

Performance Objectives:

Include, but not limited to, Community Net Operating Income, Occupancy, Resident Retention, Closing ratios, Customer Service Feedback, Delinquency, Team Membership, Curb Appeal.

Preferred Knowledge, Skills, Education and Experience:

Experience working in a sales or customer service environment; Strong customer service orientation in order to meet and exceed customer expectations; basic math and computer skills; working knowledge of or ability to learn property management software, Excel, etc.; valid driver’s license and reliable transportation; ability to develop rapport with people; good written and verbal communication skills; proficiency with Microsoft Office products; High School Diploma or equivalent.

Work Environment:

The LA works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. Depending on the property, hours range from 10 am – 6 pm. Some Saturday schedule required. Must be available to work over-time as needed. The LA should be flexible and readily available depending on the needs of the property.

Physical Requirements:

The LA physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position and for his/her performance to be in complete conformance with all professional standards defined for this position. The employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl. May be required to lift and/or move up to 25 pounds. Must be able to drive during the course of work.

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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agent guest communication jobs in columbus

Leasing Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent Full and Part-Time

Guest Service Agent

Front Desk/Guest Service Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent - AM/PM Shift (Full time/Part time)

Front Desk Agent

Part Time Front Desk

Guest Services (2nd Shift)

Guest Service Agent

Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris

Front Desk Agent - Night Auditor (Part time)

Hotel Front Desk Agent

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