Top 17 Assistant branch operations manager Jobs in Columbus

Virtual Branch Sales Assistant Manager
KEMBA Financial Credit Union —Columbus, OH
- $36 - $39 an hour
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Communication skills
- Cell phone reimbursement
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Branch Manager
Modern Builders Supply —Columbus, OH
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
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10d
Branch Manager
KEMBA Financial Credit Union —Columbus, OH
- $72,000 - $105,000 a year
- Full-time
- Mid-level
- Organizational skills
- 1 year
- Cell phone reimbursement
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Assistant Branch Manager - Youth Services Supervisor
Delaware County District Library —Delaware, OH
- $61,768.41 - $92,652.61 a year
- Extended hours
- Mid-level
- Office
- Children
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4d
FCBank, Community Office Assistant Manager
CNB Financial Corporation —Columbus, OH
- Full-time
- Background check
- Management
- Computer literacy
- Wellness program
- Paid holidays
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Account Manager
Weiser Security Services, Inc. —Columbus, OH
- Full-time
- Mid-level
- Recruiting
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Teller Supervisor
UNION SAVINGS BANK —Westerville, OH
- Management
- Mid-level
- Office
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Maintenance Operations Manager
Yard Solutions Inc. —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
4d
Deputy Administrator / Operations Manager – Home Health
Achievers Healthcare —Columbus, OH
- $60,724.31 - $73,130.35 a year
- Full-time
- Nursing
- OSHA
- 3 years
- 401(k)
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1d
Loan Originator NE
PrimeLending —Dublin, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
Assistant Store Manager
Jetro / Restaurant Depot —Columbus, OH
- $28.84 - $29.81 a year
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
- Paid holidays
- Disability insurance
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Logistics Administrative Assistant
Chadwell Supply —Canal Winchester, OH
- From $19 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
1d
Bilingual Community Manager – Operations & Customer Service
Alpha Management Group —Columbus, OH
- $20 - $26 an hour
- Full-time
- Spanish
- Sales
- English
Quick Apply
8d

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Branch Manager- 24/7 Integrated Security Services Operations
Security Engineers, Inc —Dublin, OH
Valid driver's license with an acceptable driving record. Bachelor's degree in Business Administration, Security Management, or related field preferred.
$50,000 - $55,000 a year
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Virtual Branch Sales Assistant Manager
KEMBA Financial Credit Union —Columbus, OH
Handles escalated member calls and complaints, owning resolution of concern. On a self-directed basis, continue to improve individual level of competency…
$36 - $39 an hour
Quick Apply
Branch Manager
Modern Builders Supply —Columbus, OH
As a Branch Manager, your primary role will be to oversee the daily operations of our Columbus branch servicing builders and contractors as well as providing…
Quick Apply
10d

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assistant branch operations manager jobs near columbus

Virtual Branch Sales Assistant Manager

KEMBA Financial Credit Union -
Columbus, OH

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Job Details

Full-time
$36 - $39 an hour

Benefits

Cell phone reimbursement

Qualifications

Mid-level
1 year
Communication skills

Full Job Description

Title: Virtual Branch Sales Assistant Manager

Reports to: Virtual Branch Sales Manager

Supervises: Virtual Branch Sales Representatives, Virtual Branch Float Representative

Status: Non-Exempt

Objective

The Virtual Branch Sales Assistant Manager is responsible for coaching, developing, and supporting the Virtual Branch Sales & Virtual Branch Float Representatives to ensure consistent service delivery, strong performance and behaviors. This role emphasizes building team skills through ongoing training, feedback, and mentorship while ensuring policies and procedures are followed. In addition to guiding staff, the Assistant Manager helps maintain service standards, supports branch goals, and drives individual and team success through call production. The Assistant Manager also serves as acting Virtual Branch Sales Manager when needed, providing leadership, direction, and oversight to ensure members have an excellent experience across all Virtual Branch Sales interactions.

Duties and Responsibilities

Manages Virtual Branch Sales Representative or Float team:
- Prepares for and facilitates weekly team meeting
- Conducts call reviews and coaches to improved service quality and execution of the sales process
- Conducts one on ones and develops action plans for continuous improvement
- Assigns work to associates; reviews quality of work and coaches improvement as appropriate
- Assists with new associate training and ensures associates are well trained in all phases of their respective jobs; performs cross training as necessary
- Conducts career development conversations
- Holds associates accountable to sales, service and operational performance expectations
- Completes performance appraisals
Leads and supports daily Virtual Branch Sales Representatives or Float Team operations:
- Assists with branch scheduling and ensures staff is operating to acceptable service levels
- Handles escalated member calls and complaints, owning resolution of concern
- Communicates changes to established policy and procedures within the Virtual Branch Sales or Float teams
- Completes required reports and records and ensures that Virtual Branch Sales or Float Teams functions are properly documented
- Reviews NPS data to discover trends or service gaps, providing recommendations to the Virtual Branch Sales Manager
- Monitors call activity and reassigns staff as appropriate
Achieves assigned individual loan and deposit goals by engaging members and selling Credit Union products and services
Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures including data security protocols
Assists in other areas as directed by Credit Union management
Develop an understanding of credit union history, philosophy, organization, policies, and operational procedures
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
Relates to others beyond giving and receiving instructions:
- Works well with partners and peers
- Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
- Responds appropriately to feedback
Performs other duties as assigned

Required Qualifications

Associates degree in Business or Finance or related education and experience
1 to 3 years of related managerial and operations experience
3 to 5 years of sales experience
Ability to operate related computer applications and business equipment
Thorough knowledge of Credit Union products, services, and policies
Strong interpersonal and communication skills
Proven and strong sales ability
Solid supervisory abilities
Professional demeanor
Well organized, can manage multiple priorities and thrive in a fast-paced environment
Can easily adapt to and lead change
Strong work ethic and willingness to take on new initiatives

Physical Demands

The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.

The employee is regularly required to sit, use their hands, reach with their arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.

Eligibility

Laptop: Yes

Hybrid Work: Yes

Cell Phone Reimbursement: No

Vehicle Reimbursement: No

Incentive(s): Yes

#LDRKMB

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assistant branch operations manager jobs in columbus

Virtual Branch Sales Assistant Manager

Branch Manager

Branch Manager

Assistant Branch Manager - Youth Services Supervisor

FCBank, Community Office Assistant Manager

Account Manager

Teller Supervisor

Maintenance Operations Manager

Deputy Administrator / Operations Manager – Home Health

Loan Originator NE

Assistant Store Manager

Logistics Administrative Assistant

Bilingual Community Manager – Operations & Customer Service

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