Top 23 Collections agent/customer service Jobs in Columbus

Collections Representative
IQ Ventures —Dublin, OH
- From $16 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
4d
Part-Time Outbound Call Associate
OPOC.us —Worthington, OH
- Part-time
- Remote
- Mid-level
- Work from home
Quick Apply
Supervisor Branch Customer Service & A/R
Southern Glazer’s Wine and Spirits —Columbus, OH
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Disability insurance
1d
Leasing Agent
A Property Management Company —Columbus, OH
- Full-time
- Sales
- High school diploma or GED
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Vehicle Lot Attendant
National Asset Recovery Specialists, Inc. —Columbus, OH
- $16 - $18 an hour
- Overtime
- Customer service
- DOT physical examination
- Office
- Health insurance
- Paid time off
Quick Apply
People & Finance Associate
KIPP Columbus —Columbus, OH
- Full-time
- No experience needed
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Purchasing Agent
Revive Environmental Technology, LLC —Columbus, OH
- Full-time
- Office
- Microsoft Office
- Driving
Quick Apply
14d
Nurse, Health Screener- Dublin OH
Quest Diagnostics —Dublin, OH
- Part-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Director, Operations
LINC Academy —Columbus, OH
- $70,000 - $90,000 a year
- Weekends as needed
- 5 years
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
13d
Patient Care Technician Preceptor - PCT CCHT Dialysis
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- 5 years
- Paid training
- Health insurance
Luxury Apartment Property Manager - New Lease Up Opportunity
T&R Properties —Delaware, OH
- From $60,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Licensed Insurance Agent
Kemper Insurance —Columbus, OH
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Quick Apply
ERP AI Engineer - Senior Associate
PRICE WATERHOUSE COOPERS —Columbus, OH
- $77,000 - $202,000 a year
- Computer Science
- 3 years
- Master's degree
- Paid holidays
- Health insurance
Senior Business Solutions Manager
Univar Solutions LLC —Dublin, OH
- 7 years
- Office
- Finance
Field Crew Chief - Builder Services
Exacta Land Surveyors LLC —Worthington, OH
- $24 - $28 an hour
- Year round work
- Mid-level
- Residential
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Passenger Service Agent
Alliance Ground International —Columbus, OH
- Part-time
- 18 years or older
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d

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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
Quick Apply
4d
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collections agent/customer service jobs near columbus

Collections Representative

IQ Ventures
Dublin, OH

Quick Apply

Job Details

Full-time
From $16 an hour
4 days ago

Benefits

Paid training
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Snacks provided
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Want to join our team as a Collections Representation?

We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement.

IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work.

Pay: Hourly rate plus monthly commission up to $3,000

Sign on bonus for experienced collectors

Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm

Location: This is a full time position located on-site in our Dublin, Ohio office.

Responsibilities:

Receive inbound and make outbound calls collecting outstanding receivables.
Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns.
Contact and notify customers of delinquent accounts by telephone to solicit payment.
Locate and monitor overdue accounts, using a variety of systems.
Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Record information about financial status of customers and status of collection efforts.
Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
Meet Production Goals: Promise to pays, dollars collected, individual, team and/or department goals.
Perform all tasks in compliance with company policies and procedures.
Develop and maintain positive, professional relationships with peers, and customers.

Skills:

Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions.
Strong active listening, negotiation and persuasion skills
Ability to analyze problems and resolve in a timely manner.
Ability to read and write clear and understandable instructions.
Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems.
Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly.
Working knowledge of Word, Excel, Outlook and PowerPoint.

Experience and Education:

High School Diploma or Equivalent required.
Collection or call center experience strongly preferred.
Hospitality Industry experience a plus.
Bilingual candidates a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit, use a computer, and talk on the phone for long periods of time.

We Offer:

Laidback, casual, and fun office environment
Food truck on site most days
Breakroom with free snacks
Excellent commission potential
Advancement opportunities

IQ Ventures is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Referral program
Vision insurance

Application Question(s):

Are you able to work on-site at our Dublin, Ohio office for a minimum of 90 days?
Are you able to work on a rotating schedule within our Contact Center? Schedule requires 2 late nights per week and 2 Saturdays per month: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm

Experience:

debt collection: 1 year (Required)

Ability to Commute:

Dublin, OH 43017 (Required)

Work Location: In person

Quick Apply

Refine Your Search

collections agent/customer service jobs in columbus

Collections Representative

Part-Time Outbound Call Associate

Supervisor Branch Customer Service & A/R

Leasing Agent

Vehicle Lot Attendant

People & Finance Associate

Purchasing Agent

Nurse, Health Screener- Dublin OH

Director, Operations

Patient Care Technician Preceptor - PCT CCHT Dialysis

Luxury Apartment Property Manager - New Lease Up Opportunity

Licensed Insurance Agent

ERP AI Engineer - Senior Associate

Senior Business Solutions Manager

Field Crew Chief - Builder Services

Passenger Service Agent

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