Top 131 Customer relations manager Jobs in Columbus

Customer Success Manager (CSM)
Sproutward —Dublin, OH
- Email
- Remote
- Mid-level
- Bachelor's degree
- 1 year
Account Manager
ABI Document Support Services —Columbus, OH
- $80,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
VEHICLE / LARGE FORMAT GRAPHICS NATIONAL ACCOUNT MANAGER
Associated Graphics (AGI) —Dublin, OH
- Full-time
- Background check
- Sales
- Customer service
- Travel reimbursement
- Paid holidays
Quick Apply
Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
- Full-time
- No experience needed
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
Regional Sales Manager – Cleveland / Ohio Valley
Saleslink —Ohio
- $65,000 - $75,000 a year
- Full-time
- Clean driving record
- Mid-level
- Business development
- Health savings account
- Paid holidays
Quick Apply
National Account Manager
Right Traffic —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
Quick Apply
13d
Account Manager
TRIAD TECHNOLOGIES LLC —New Albany, OH
- Full-time
- 5 years
- Engineering
- Travel
Quick Apply
Bilingual Sales Manager
Masis Staffing Solutions —Columbus, OH
- From $125,000 a year
- Remote
- Spanish
- Construction site
- English
- Opportunities for advancement
Quick Apply
Inside Sales Account Manager
Employment Solutions —Gahanna, OH
- $63,000 - $80,000 a year
- Full-time
- Office
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
13d
GEV ELEC Strategic Account Manager
GE Vernova —Ohio
- $151,400 - $252,200 a year
- Full-time
- Remote
- 5 years
- Pass drug screening
- Master's degree
- Paid parental leave
- Paid holidays
Advisory Enterprise Account Manager
Nutanix —Columbus, OH
- $300,000 - $450,000 a year
- Full-time
- 5 years
- Travel
- Contracts
- Paid time off
- Parental leave
Customer Success Manager - Data Platforms
JPMorganChase —Columbus, OH
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Impact Manager, Customer Success
RQI Partners —Columbus, OH
- $100,000 - $105,000 a year
- 5 years
- Research
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
Customer Success Manager
Path Robotics —Columbus, OH
- Mid-level
- Travel
- Negotiation
- Paid parental leave
- Health insurance
Quick Apply
Customer Success (Operations) Manager
HHAeXchange —Columbus, OH
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Client Relationship Manager
Rine Landscape Group —Columbus, OH
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Paid holidays
- Health insurance
Associate Client Account Manager
Cass Information Systems Inc. —Columbus, OH
- Hybrid work
- Writing skills
- Mid-level
- SQL
13d
Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Key Account Manager
1-800-Flowers.com —Columbus, OH
- Computer literacy
- Writing skills
- English
9d
Rental Account Manager
HILTI —Columbus, OH
- Construction site
- Mid-level
- Office
- Paid parental leave
- Paid holidays

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customer relations manager jobs near columbus

Customer Success Manager (CSM)

Sproutward
Dublin, OH

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Job Details

Qualifications

Bachelor's degree

Full Job Description

To apply please send your updated resume to [email protected]

Location: Dublin, OH, Southborough, MA or Remote

Sproutward is a fast-growing startup SaaS company with the mission to help Direct-to-Consumer (DTC) e-commerce companies grow by providing them with enterprise-grade business intelligence. Polaric by Sproutward is a SaaS solution that automates the collection, transformation, and analytics of data from a myriad of marketing platforms and business systems that our customers use to run their business.

Because our customers’ success is core to Sproutward’s mission, our Customer Success team is both highly strategic and essential to what we do day-to-day as a company. In this role, you will become an expert on Sproutward’s product, e-commerce business drivers, and building and growing awesome customer relationships. And our customers are leading modern brands including Hanna Andersson, Converse, and Pat McGrath Labs. Sproutward’s rapid growth offers our employees accelerated career growth relative to other companies as well as competitive compensation and equity options.

What You’ll Do

Manage software implementations with our customers
Train users on how to use Polaric’s various standard and custom dashboards and query the data for additional insights
Develop and grow customer relationships in order to achieve exceptional customer satisfaction and results
Track customer adoption and proactively develop strategies to increase usage of our product and value achieved
Manage and resolve customer support tickets by responding to customer requests, prioritizing issues, and working internally within Sproutward to solve problems
Create tools and content to help streamline implementation and support processes and provide the best possible customer experiences
Capture customer suggestions for new product enhancements and bring them back to our Product team

What You’ll Bring:

We’re more interested in what you can do than what you’ve done; however, the best candidates for this role will have the following interests, passions, and skills:

Bachelor’s Degree is required
1-3 years of experience in Customer Success, Consulting or Account Management
Interest or experience in B2B SaaS, B2B consulting, and/or E-commerce is a plus
Project management experience is a plus
Proficiency in working with data and/or business analytics
Ability to multi-task, prioritize, and manage time effectively
Demonstrated excellence in written and verbal communication
Proficiency in teaching/explaining in any setting (business or other)
Ability to think critically and creatively solve problems in a fast-paced environment
Eagerness to learn and be part of a thriving team
It’s easy for you to build and maintain positive relationships
Motivation to take initiative as a self-starter who is hungry to learn
A strong team player that works well with others

About Sproutward

Our vision is to help every small medium-sized D2C business thrive by delivering enterprise grade e-commerce intelligence through our SaaS solution – Polaric by Sproutward. Come join our team and bring this vision to life.

Interested candidates should send their resumes to [email protected]

Apply Now

Refine Your Search

customer relations manager jobs in columbus

Customer Success Manager (CSM)

Account Manager

VEHICLE / LARGE FORMAT GRAPHICS NATIONAL ACCOUNT MANAGER

Personal Lines Service Team Lead

Regional Sales Manager – Cleveland / Ohio Valley

National Account Manager

Account Manager

Bilingual Sales Manager

Inside Sales Account Manager

GEV ELEC Strategic Account Manager

Advisory Enterprise Account Manager

Customer Success Manager - Data Platforms

Impact Manager, Customer Success

Customer Success Manager

Customer Success (Operations) Manager

Client Relationship Manager

Associate Client Account Manager

Sr. Client Manager - Employee Benefits

Key Account Manager

Rental Account Manager

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