Top 26 Customer service advocate Jobs in Columbus

Customer Success Manager
Impact.com —Columbus, OH
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
12d
Client Advocate
greenpath, inc. —Columbus, OH
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
- $60,000 - $70,000 a year
- 8 hour shift
- 5 years
- Office
- Financial services
- Health insurance
- Dental insurance
Quick Apply
3d
Account Manager (B2B) (Customer Account Partner)
SkySource Solutions Inc. —Dublin, OH
- $23 - $26 an hour
- Contract
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Service Representative
quantum-health —Dublin, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
B2B Customer Account Partner
Astrix Technology Group —Dublin, OH
- $23 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Success Director
Impact.com —Columbus, OH
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
12d
Member Care Advocate - Part Time Call Center
CME Federal Credit Union —Columbus, OH
- $19.30 - $24.12 an hour
- Part-time
- High school diploma or GED
- 2 years
- Communication skills
- Paid holidays
- Paid time off
Member Care Advocate (Call Center)
CME Federal Credit Union —Columbus, OH
- $19.30 - $24.12 an hour
- Full-time
- High school diploma or GED
- 2 years
- Communication skills
- Wellness program
- Paid holidays
Print Production Rep
RR Donnelley —Grove City, OH
- $42,400 - $60,000 a year
- Weekends as needed
- Google Workspace
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
Customer Success Utilization Manager
KARL STORZ —Columbus, OH
- $82,400 - $107,100 a year
- Email
- Laboratory
- Clean driving record
- Up to 50% travel
- Wellness program
- Health savings account
Weekend Customer Advocate
Jenis Splendid Ice Creams LLC. —Columbus, OH
- Part-time
- Communication skills
- Marketing
- Entry level
- 401(k) 4% Match
- 401(k) matching
Quick Apply
10d
Client Relations Manager
Forge Biologics —Columbus, OH
- Full-time
- Office
- 3 years
- Presentation skills
- Paid parental leave
- Disability insurance
Quick Apply
Customer Service Advocate - Bilingual Spanish
BMW —Columbus, OH
- $43,680 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Pass drug screening
- Paid parental leave
- Paid holidays
Membership Experience Director - Reynoldsburg YMCA
YMCA of Central Ohio —Reynoldsburg, OH
- $44,000 - $53,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Front desk
Quick Apply
Customer Service Advocate
Essilor and Subsidiaries —Groveport, OH
- Full-time
- Microsoft Excel
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Senior Director, Customer Success (RapidScale)
Cox Communications —Columbus, OH
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
4d
Guest Service Representative
VISTA HOST INC —Columbus, OH
- From $14 an hour
- Full-time
- English
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager - Data Platforms
JPMorganChase —Columbus, OH
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Client Support Specialist – Standard Commercial Lines
Insurance Partners Agency LLC —Columbus, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply

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Customer Success Manager

Impact.com -
Columbus, OH

Quick Apply

Job Details

$80,000 - $95,000 a year
12 days ago

Benefits

Internet reimbursement
Health insurance
401(k)
Flexible spending account
RSU
Paid time off
Parental leave
Dependent health insurance coverage
Vision insurance
Gym membership

Qualifications

Customer communication
Affiliate marketing business model
Delegation

Full Job Description

About impact.com
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.

What You'll Do:

Delivering world-class support to our top clients.
Maintain a balanced proactive/reactive relationship with your assigned accounts.
Dedicated duties include account monitoring, regular check-ins, and relationship building.
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

What You Bring:

3+ experience in affiliate marketing
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
Consistent track record of providing stellar support to customers
Embraces teamwork and cross-team collaboration
Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Be a critical thinker and an inventive problem-solver
Professional communication skills
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills

Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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Refine Your Search

customer service advocate jobs in columbus

Customer Success Manager

Client Advocate

Client Service Advocate (CSA)

Account Manager (B2B) (Customer Account Partner)

Patient Service Representative

B2B Customer Account Partner

Customer Success Director

Member Care Advocate - Part Time Call Center

Member Care Advocate (Call Center)

Print Production Rep

Customer Success Utilization Manager

Weekend Customer Advocate

Client Relations Manager

Customer Service Advocate - Bilingual Spanish

Membership Experience Director - Reynoldsburg YMCA

Customer Service Advocate

Senior Director, Customer Success (RapidScale)

Guest Service Representative

Customer Success Manager - Data Platforms

Client Support Specialist – Standard Commercial Lines

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