Top 400 Customer success director Jobs in Columbus

21st Century Site Director United Schools Network
YWCA Columbus —Columbus, OH
- $52,000 - $54,000 a year
- Full-time
- Background check
- School experience
- Classroom
Quick Apply
Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
- $115,000 - $145,000 a year
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
Program Manager - Youth and Young Adult Workforce Development
Godman Guild Association —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Classroom
- Spanish
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
3d
Director, SC Finance
1-800-FLOWERS.COM, Inc. —Westerville, OH
- From $150,000 a year
- Full-time
- Hybrid work
- Oracle
- Finance
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
9d
Customer Success Director
Impact.com —Columbus, OH
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
11d
Director, Customer Relations
4 Over llc —Columbus, OH
- $140,000 - $170,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
9d
Senior Director, Customer Success (RapidScale)
Cox Communications —Columbus, OH
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
4d
Adult Workforce Pathways Administrator
State of Ohio - Education and Workforce —Columbus, OH
- $68.36 an hour
- Full-time
- Customer service
- 5 years
- Public speaking
- Paid holidays
- Health insurance
Director, Inclusive Culture- Strategic Partnerships & Programs
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Marketing
- Office
- Master's degree
- Paid holidays
- Disability insurance
Director Talent Management
AEP Service Corporation —Columbus, OH
- $160,434 - $245,080 a year
- Full-time
- PMP
- 11+ years
- Bachelor's degree
- Tuition reimbursement
11d
Director, Facilities Operations
Columbus State Community College —Columbus, OH
- $100,756.56 a year
- Full-time
- 7 years
- Engineering
- Driver's License
Director Fraud Strategy
Bread Financial —Columbus, OH
- $134,400 - $319,900 a year
- Full-time
- 5 years
- Research
- Office
- Paid parental leave
- Paid holidays
Director of Patient Experience
Gifthealth Inc —Columbus, OH
- $122,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- HIPAA
- Analysis skills
Quick Apply
Director, Strategy - Americas.
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Office
- 8 years
- Bachelor's degree
- Store discount
- Paid parental leave
Lead Director, Strategic Business Consulting, Supplemental Health
CVS Health —Columbus, OH
- $100,000 - $231,540 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
11d
Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
- $89,611.59 - $134,417.39 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Business Administration
- Wellness program
- Paid holidays
1d
Director North America Surface Transportation Commercial Center
C.H. Robinson —Grandview Heights, OH
- $168,600 - $391,400 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health savings account
13d
Principal Operational Excellence Analyst
Bread Financial —Columbus, OH
- $133,500 - $278,200 a year
- Full-time
- Writing skills
- 11+ years
- High school diploma or GED
- Paid parental leave
- Paid holidays
13d
National Program Director, Public Health, Clinical Solutions & Licensing
American Heart Association —Columbus, OH
- $135,000 - $145,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
Director Corporate Accounts
Cardinal Health —Dublin, OH
- $190,000 - $257,000 a year
- Up to 50% travel
- 5 years
- Analysis skills
- Paid parental leave
- Health savings account

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21st Century Site Director United Schools Network

YWCA Columbus
Columbus, OH

Quick Apply

Job Details

Full-time
$52,000 - $54,000 a year

Qualifications

School experience
Team supervision
Grant submission
Driver's License
Education
Bachelor's degree
Child Development
Working with families
School staff supervision
Associate's degree
Experience working with families with children
Working with youth

Full Job Description

General Statement of Duties: The 21st Century Site Director leads the implementation, supervision, and continuous improvement of K–8 after–school and out-of-school time programs. This role ensures that all program elements—including academic support, youth enrichment, and family engagement— are effectively delivered, aligned to Ohio Learning Standards, and compliant with state licensing and grant requirements. The Director serves as a key liaison with school partners, community organizations, families, and funders.

Supervision Received: Managing Director of Education

Supervision Exercised: Program Assistants, academic tutors, club leaders, and volunteers

Worker Category: Full-time/ Exempt

Location/Travel: Schedule: Job Responsibilities On Site with some travel Monday-Friday; requires in-person presence during program hours and flexibility for meetings and reporting

Job Responsibilities

Plan and implement daily programming aligned with Ohio K–12 Learning Standards, integrating academic, social-emotional, and character-building activities.
Coordinate and oversee enrichment activities, special events, and student engagement initiatives.
Ensure compliance with Step Up to Quality, licensing regulations, and 21st Century grant requirements. Recruit, train, supervise, and evaluate site staff, tutors, and volunteers; lead monthly team meetings and professional development.
Maintain accurate records for attendance, enrollment, safety, and program operations; manage grant reporting requirements.
Foster strong partnerships with families, school leaders, and community organizations to support student success.
Manage program budgets and support fundraising and sustainability efforts.
Enforce consistent discipline practices and site safety procedures. Performance Expectations Achieve full compliance with Step Up to Quality, licensing, and grant reporting standards.
Maintain a high staff retention rate and ensure timely completion of required training.
Demonstrate consistent growth in student engagement, attendance, and academic/social emotional outcomes.
Build positive, collaborative relationships with school and community stakeholders.
Meet or exceed budget management and program sustainability targets.
Utilize program data to implement continuous quality improvements.

Qualifications

Education: Bachelor's degree in education, Child Development, or related field (Associate's with experience may be considered)
Experience: One year of experience working with K–8 youth in a group/classroom setting Supervisory or team leadership experience. Experience with 21st Century Community Learning Center (CCLC) grants.
Knowledge, Skills and Abilities. Familiarity with Step Up to Quality, ODJFS Childcare Licensing, and academic assessment. Strong organizational, interpersonal, and communication skills. Experience working with diverse families and communities
Valid Ohio driver’s license and Educational Aide Permit or ability to obtain

Core Competencies Communication:

Communicates well, delivers presentations, and has good listening skills. Communicates effectively with others regarding various tasks, concerns and ideas.
Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Dependability: Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.
Initiative: Takes action, seeks new opportunities, strives to see projects to completion, and meets goals and objectives.
Teamwork: Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.

Required Trainings:

Employee Health and Safety Trainings
Onboarding and ongoing trainings via ADP (YWCA organizational trainings)
Ohio Childcare Resource and Referral Agency (DCY childcare licensing training).

Physical Demands:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the jobs, the employee may be required to stand, walk, use hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Employees must occasionally lift or move up to 25 lbs.

Pay: $52,000.00 - $54,000.00 per year

Application Question(s):

Do you have experience working with K–8 youth in a group/classroom setting?

Education:

Bachelor's (Required)

Experience:

21st Century Community (CCLC)Learning Grants: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer success director jobs in columbus

21st Century Site Director United Schools Network

Director of Northwest Regional Emergency Communications Center (NRECC)

Program Manager - Youth and Young Adult Workforce Development

Director, SC Finance

Customer Success Director

Director, Customer Relations

Senior Director, Customer Success (RapidScale)

Adult Workforce Pathways Administrator

Director, Inclusive Culture- Strategic Partnerships & Programs

Director Talent Management

Director, Facilities Operations

Director Fraud Strategy

Director of Patient Experience

Director, Strategy - Americas.

Lead Director, Strategic Business Consulting, Supplemental Health

Associate Director, Central Scheduling

Director North America Surface Transportation Commercial Center

Principal Operational Excellence Analyst

National Program Director, Public Health, Clinical Solutions & Licensing

Director Corporate Accounts

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