Top 19 Desk/resolution specialist Jobs in Columbus

Application & Verification Specialist
OCCRRA —Columbus, OH
- $42,000 - $46,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only
Stafford Technology —Columbus, OH
- $55,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $45,000 - $55,000 a year
- Full-time
- Windows
- High school diploma or GED
- Computer networking
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Donatos Pizza —Columbus, OH
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Windows
Quick Apply
Customer Service / Fulfilment Specialist
James and James Fulfilment Ltd. —Columbus, OH
- $21.54 an hour
- Full-time
- English
- Office
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
7d
Compliance Specialist I
Integrated Services for Behavioral Health —Columbus, OH
- $27.60 - $33.65 an hour
- Hybrid work
- Reliable transportation
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Customer Support Specialist
The Greentree Group —Reynoldsburg, OH
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid parental leave
Quick Apply
Sales Support Analyst
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Full-time
- Marketing
- Inventory management
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Cybersecurity Endpoint Engineering
AEP Service Corporation —Columbus, OH
- $98,993 - $128,688 a year
- Full-time
- Computer science
- Computer Science
- System design
- Tuition reimbursement
5d
Experienced Account Recovery Specialist
TekCollect Inc. —Columbus, OH
- $18 - $25 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
5d
Procurement and Communications Specialist
NBBJ —Columbus, OH
- $65,000 - $80,000 a year
- Marketing
- 5 years
- Mid-level
AVP, Infrastructure & Operations
Safelite Group —Columbus, OH
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Commercial Lines Senior Associate Client Representative - Small Business
World Insurance Associates LLC —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Retirement plan
Quick Apply
Commercial Lines Senior Client Manager
World Insurance Associates LLC —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Senior Billing Specialist
Ensemble RCM LLC —Columbus, OH
- $18.65 - $20.50 an hour
- Full-time
- No high school diploma
- Mid-level
- Office
- Tuition reimbursement
14d

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Check out jobs in cities near your current location, Columbus

Application & Verification Specialist
OCCRRA —Columbus, OH
Review, approve, and troubleshoot credential, certificate, and endorsement applications according to established Ohio Professional Registry and state agencies…
$42,000 - $46,000 a year
Quick Apply
IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only
Stafford Technology —Columbus, OH
Previous *helpdesk, desktop support, field support, or IT support experience*. Construction, trades, or field-service industry experience.
$55,000 - $60,000 a year
Quick Apply
11d

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Application & Verification Specialist

OCCRRA
Columbus, OH

Quick Apply

Job Details

Full-time
$42,000 - $46,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Early childhood education center experience
Computer operation
Research
Bachelor's degree
Productivity software

Full Job Description

***Apply by Friday, August 28, 2026***

Position Title: Application & Verification Specialist

Accountable To: Director, Ohio Professional Registry

FSLA Status: Non-Exempt

Date Revised: February 2024

JOB SUMMARY:

The Application & Verification Specialist will partner with the Director of the Ohio Professional Registry, the administration of credential, endorsement, certificate, instructor and training approval applications, and verification in accordance with each stakeholders requirements and with Ohio Approved policies.

SUMMARY OF KEY RESPONSIBILITIES:

Credential, Certificate and Endorsement Approval:

Review, approve, and troubleshoot credential, certificate, and endorsement applications according to established Ohio Professional Registry and state agencies policies within the stated timeframe.
Provide verbal and written guidance to professionals who submit applications for credentials, certificates, and endorsements.
Serve as primary subject matter expert on the OPR credential, certificate, and endorsement review and approval processes.
Review and verify professional education, employment, and professional development event records according to established state agencies policies during the credentialling process.
Create and participate in outreach activities to promote credentials, certificate, and endorsements.
Test current and future applications for credentials, certificate, and endorsements.

OPR System Support:

Complete regression testing required for development code pushes and system enhancements. This includes specific testing of areas receiving new code and the documented testing program.
Research profile information and provide necessary documentation for appeals as specified in the appeals process.
Submit and monitor service desk tickets to complete resolution, determine trends, and make recommendations for process and development needs to the Director; communicate with the customer on resolution and provide written and verbal support.
Track all application data and manage application reporting; support department reporting needs.

Instructor and PD Event Approval:

Review, approve, and troubleshoot Training Organization, Instructor, and PD Event application processing according to established professional development policies and procedures within the stated timeframe.
Document application findings and provide written and verbal support to help those that submit applications, Training Organization, PD Events (schedule/manage) and Instructor applications when additional assistance is needed from the subject matter expert.
Be a support to the subject matter expert on the OPR training/trainer approval process.
Communicate with targeted users on instructor, PD Event information.
Support asynchronous modules in Insight LMS.
Performs additional duties as assigned by the Director of the Ohio Professional Registry or the Chief Executive Officer.

CORE COMPETENCIES:

Adaptable: applies knowledge to new circumstances
Even Temperament: controls emotions without retaliating against negative behavior.
Flexibility: adapts to changes while remaining focused on goals
Initiative: remains proactive when suggesting improvements and solving problems
Multi-Taking: comfortable juggling multiple projects and priorities
Persistent: sees projects through to completion, persevering even when faced with barriers or obstacles
Collaboration: works with and through others to achieve common goals and desired results
Conflict Resolution: works to resolve differences and maintain work relationships.
Effective Listening: builds understanding through listening to what others have to say and responding appropriately.
Facilitative Communication: uses language effectively to gather information and facilitate an exchange of ideas.
Interpersonal Relations: exhibits respect and understanding of others to maintain professional relationships.
Persuasive Communication: displays verbal and written communication that influences others.
Verbal Communication: speaks with clarity, precision, and purpose in small and large groups.
Analytical Thinking: applies logic to solve problems and get the job done.
Decision Making: makes decisions and takes responsibility for them.
Forward Thinking: looks beyond immediate tasks to consider long-term impact; always considering what comes next.
High Achiever: seeks to regularly surpass performance goals.
Problem Solving: solves problems while ensuring rules and directives are followed.
Results Driven: achieves goals in a timely manner while providing excellent client service.
Supportive: seeks ways to support team efforts while contributing to overall organizational success.
Client Service: responds to clients and proactively anticipates their needs.
Training: implements professional development and training.
Diversity and Inclusion fosters a diverse and respectful workplace where team members are valued for who they are.
Ethics: sets a positive example for others by following high ethical standards
Business Awareness: knows what we do and how we do it. Is aware of our competitors. Up to date with general business news. Aware of developments in the department/organization. Thinks about implications. Understands the importance of customer satisfaction and shareholder value.
Customer Orientation: identifies and prioritizes customer needs and recognizes constraints. Seeks to find out more about customers and provide a better service. Adopts professional approach to customers. Is reliable and delivers on promises.
Analysis and Problem Solving: able to identify and separate out the key components of problems and situations. Able to manipulate and interpret information from a range of sources, to spot patterns and trends in information and to deduce cause and effect from this. Can generate a range of creative solutions, evaluate them, and choose the most appropriate option.
Quick Thinking and Learning: able to pick up and assimilate relevant information quickly and easily. Learns new tasks rapidly. Responds swiftly and appropriately. Can think on their feet in rapidly changing environments.
Teamwork: actively participates in team. Encourages co-operation. Aware of the needs of others and responds flexibly. Shares information and supports other team members. Can get things done through others and set realistic objectives. Seeks opportunities to develop others. Prioritizes team goals over individual goals.
Communication: able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need.
Resilience: measured confidence to take on demanding work or put forward views when they may be challenged. Stays calm in a crisis. Handles competing demands. Overcomes setbacks. Welcomes and learns from constructive feedback.
Flexibility and Adaptability: has actively sought to learn new things on own initiative. Has responded positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.

QUALIFICATIONS:

Minimum Bachelor’s degree in ECE, Child Development, or a related field
Experience working with SUTQ programs either as a program administrator or programmatic capacity
Minimum three years’ experience working with infant and toddler, preschool, afterschool, and/or family child care
Three years’ experience as an instructor and/or providing Technical Assistance preferred
Three years’ experience in Professional Development implementation preferred
Effective use of discretion and independent judgment
Experience working with diverse constituencies
Track record of a proactive work style, organized, and ability to be a "big picture thinker" with high attention to detail important to success
Documented oral and written communication skills
Literate in Microsoft Office

CONDITIONS OF WORK:

40 hours/week (1 FTE)
Flexible hours, occasional evenings & weekend hours & overnight travel
Benefits available
WORK ENVIRONMENT & PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.Work is typically performed in an indoor office environment. While performing the duties of this job, the employee is frequently required to sit or stand, walk, talk, and listen; the employee may occasionally have to stoop, bend, reach, and lift up to 20 pounds. Employees need manual dexterity to operate standard office equipment and a personal computer, clarity of speech and hearing or other communication capabilities to discern verbal instructions and to communicate effectively with others and visual acuity to comprehend written work instructions and review, evaluate, and prepare a variety of written materials and documents.

Job Type: Full-time

Pay: $42,000.00 - $46,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Early Care and Education: 3 years (Required)
Instructor / Training: 3 years (Required)

Ability to Relocate:

Columbus, OH 43219: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

desk/resolution specialist jobs in columbus

Application & Verification Specialist

IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only

Tier 1 Technical Support Specialist

IT Support Specialist

Customer Service / Fulfilment Specialist

Compliance Specialist I

IT Support Specialist II

Customer Support Specialist

Sales Support Analyst

Cybersecurity Endpoint Engineering

Experienced Account Recovery Specialist

Procurement and Communications Specialist

AVP, Infrastructure & Operations

Commercial Lines Senior Associate Client Representative - Small Business

Commercial Lines Senior Client Manager

Senior Billing Specialist

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