JOB DESCRIPTION
Join a team that partners with Retail Banking leaders to improve performance and accelerate strategy through rigorous financial discipline and clear insights. You'll work across regions and markets, collaborating with teams in finance, technology, operations, legal, and compliance to drive initiatives that matter.
As a Finance & Business Management (F&BM) Vice President in Retail Banking, you will serve as a trusted advisor to regional leaders and senior stakeholders, supporting key financial decisions and strategic execution. You'll lead business reviews, identify trends across core performance metrics, and drive data-backed initiatives that improve productivity and expense discipline. You will operate in a fast-paced environment, coordinating across functions to deliver clear recommendations and executive-ready materials.
Job Responsibilities
- Advise Regional Directors and senior stakeholders as the primary finance point of contact for decision-making and performance discussions
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Deliver actionable insights by analyzing regional and market performance and translating findings into recommendations and proposals
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Lead regional business reviews using key performance indicators to identify trends, risks, and opportunities
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Drive bottom-line performance through disciplined expense management and productivity initiatives
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Partner with Finance, Technology, Operations, Legal, and Compliance teams to influence and implement strategy, automation, and platform improvements
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Monitor core Retail Banking performance metrics such as balance growth, acquisition and retention, employee and customer experience, and branch productivity
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Collaborate with Operations and Technology to help design future-state workflows and implement tools aligned to evolving market needs
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Coordinate with regional and national partners (e.g., staffing, HR, operations) to execute divisional and cross-functional initiatives
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Lead cross-functional workstreams and support national initiatives to improve execution consistency across regions
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Represent the business in internal forums and working groups, ensuring alignment and follow-through on decisions
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Prepare clear, executive-ready materials and updates for senior leadership audiences
Required Qualifications, Capabilities, and Skills
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Bachelor's degree in Business, Finance, Economics, or a related field
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Experience partnering with senior leaders in a dynamic, time-sensitive environment
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Strong analytical and problem-solving skills, including ability to synthesize large datasets into clear conclusions
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Proficiency in Excel and PowerPoint (or equivalent tools)
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Strong written and verbal communication skills, including ability to deliver executive-level updates
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Strong project management, organization, and attention to detail
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Ability to build effective working relationships across multiple functions and stakeholders
Preferred Qualifications, Capabilities, and Skills
- Prior business management/COO experience and/or strong product knowledge in a consumer or retail banking context
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Experience driving automation, reporting enhancements, or process improvements across teams
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Experience leading cross-functional workstreams spanning finance, operations, and technology
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Experience with data visualization and workflow tools (e.g., Tableau, Alteryx or similar)
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Comfort presenting complex topics to senior audiences and influencing outcomes without direct authority
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Willingness and ability to travel as needed
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Track record of delivering measurable performance improvements (expense, productivity, or operational execution)
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
