Top 30 Donor communications manager Jobs in Columbus

Manager of Family Services
Lifeline of Ohio —Columbus, OH
- Full-time
- Hybrid work
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Senior Manager of Annual Giving & Donor Engagement
CAPA —Columbus, OH
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- 3 years
- Senior level
- Communication skills
Director of Development - Shared Services
CAPA —Columbus, OH
- $85,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- Background check
- 5 years
- Senior level
Senior Director of Advancement
Directions for Youth & Families —Columbus, OH
- $75,000 - $90,000 a year
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Academic Program Services Manager
The Ohio State University —Columbus, OH
- Part-time
- Background check
- Pass drug screening
- University
6d
Engagement Specialist - Ohio State University
Legends Global —Columbus, OH
- Weekends as needed
- Marketing
- Mid-level
- Project management
- Disability insurance
- Health insurance
Manager of Partner Stewardship
COSI - Center of Science and Industry —Columbus, OH
- Full-time
- Mid-level
- 3 years
- 21 years or older
Quick Apply
Development Manager - East
American Lung Association —Columbus, OH
- $46,500 - $60,000 a year
- Overnight shift
- Mid-level
- 3 years
- Driver's License
- Paid parental leave
- AD&D insurance
Quick Apply
County Program Manager - Hybrid
Big Brothers Big Sisters of Central Ohio Inc —Delaware, OH
- Full-time
- Driver's License
- Bachelor's degree
- Children
Quick Apply
Communications & Marketing Manager
Stonewall Columbus —Columbus, OH
- $50,000 - $60,000 a year
- Weekends as needed
- Microsoft Outlook
- Marketing
- Mid-level
- Health savings account
Quick Apply
7d
Entry Level Customer Service Representative
Arch City Collective —Columbus, OH
- $18.51 - $22.52 an hour
- Part-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
7h
Senior Director of Development, Fisher College Of Business
The Ohio State University —Columbus, OH
- Up to $105,000 a year
- Full-time
- Background check
- Sales
- Pass drug screening
Assistant Center Manager
CSL Plasma —Columbus, OH
- $70,100 - $76,600 a year
- Extended hours
- Mid-level
- Clinic
- Bachelor's degree
Director of Development, College of Dentistry
The Ohio State University —Columbus, OH
- Up to $78,660 a year
- Full-time
- Background check
- Sales
- Pass drug screening
Center Operations Manager 1
Octapharma —Reynoldsburg, OH
- Extended hours
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Student Worker - Donor Field Marketing
Versiti, Inc. —Columbus, OH
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Customer service
- Paid holidays
- Disability insurance
Senior Engagement Specialist - The Ohio State University
Legends Global —Columbus, OH
- Full-time
- Analysis skills
- University
- Bachelor's degree
- Disability insurance
- Health insurance
8d
Director of Development, College Of Engineering
The Ohio State University —Columbus, OH
- Up to $82,535 a year
- Full-time
- Background check
- Pass drug screening
- University
Senior Director of Development, Fisher College Of Business, Keenan Center for Entrepreneurship
The Ohio State University —Columbus, OH
- Up to $105,000 a year
- Full-time
- Background check
- Sales
- Pass drug screening
Center Operations Manager 2
Octapharma —Columbus, OH
- Extended hours
- Inventory management
- Computer literacy
- Mid-level
- Wellness program
- Health savings account

I want to receive the latest job alert for donor communications manager in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

donor communications manager jobs near columbus

Philanthropy Manager jobs in Columbus, OH

Center Manager jobs in Columbus, OH

Development Director jobs in Columbus, OH

Development Manager jobs in Columbus, OH

Senior Director Of Business Development jobs in Columbus, OH

Program Manager jobs in Columbus, OH

Entry Level Customer Service Representative jobs in Columbus, OH

Marketing Communications Manager jobs in Columbus, OH

Engagement Specialist jobs in Columbus, OH

Senior Director jobs in Columbus, OH

Program Manager jobs in Delaware, OH

Philanthropy Manager jobs in Reading, PA

Philanthropy Manager jobs in Essex County, NJ

Philanthropy Manager jobs in Easton, MD

Program Manager Healthcare jobs in Chicago, IL

Customer Success Manager jobs in Florida

Philanthropy Manager jobs in Niles, IL

Supply Chain Manager jobs in Atlanta, GA

District Manager jobs in Detroit, MI

Center Manager jobs in Midlothian, VA

Manager of Family Services

Lifeline of Ohio -
Columbus, OH

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Microsoft Excel
Microsoft Outlook
Individual crisis management
Team leadership
Coaching
Workplace dispute resolution
Employee relationship building
Grief counseling
Driver's License
Bachelor's degree
Experience working with individuals with trauma-related disorders
Child & family services
Data interpretation
Microsoft Teams
Working with families
Community relationship building

Full Job Description

Description:

Are You Looking for a Mission-Driven Career?

At Lifeline of Ohio, we save and enhance lives through the gift of organ, eye, and tissue donation. As the federally designated organ procurement organization serving central and southeastern Ohio, we partner with hospitals, healthcare professionals, donor families, and our community to honor donors and provide hope to those waiting for a transplant.

We are seeking a compassionate, strategic, and results-oriented Manager of Family Services and Authorization to join our team.

Position Overview

Consistent with the mission, vision, and values of Lifeline of Ohio, the Manager of Family Services and Authorization provides leadership, oversight, and strategic direction for family services, authorization practices, donor family support, and donation conversations throughout the organ and tissue donation process.

This position leads and develops a team of Family Services Coordinators (FSCs), serves as a subject matter expert in authorization and donor family communication, and is responsible for driving excellence in family-centered care, authorization outcomes, quality improvement, staff development, and regulatory compliance.

The Manager collaborates with organizational leadership, hospital partners, and multidisciplinary teams to maximize donation opportunities while ensuring donor families are supported with dignity, compassion, and respect.

This is a full-time, benefits-eligible position with a hybrid work schedule that includes on-site, remote, and hospital-based responsibilities throughout Lifeline of Ohio's donation service area. This position reports to the Director of External Partner Relations.

Key Responsibilities

Leadership and Workforce Management

Directly supervise, coach, mentor, and develop Family Services Coordinators (FSCs).
Establish performance expectations, accountability measures, and professional development plans.
Conduct performance evaluations, coaching discussions, and corrective action processes as needed.
Lead recruitment, interviewing, onboarding, and retention efforts.
Foster a positive, collaborative, inclusive, and high-performing team culture.
Develop and manage FSC schedules and on-call rotations to ensure operational coverage.
Assist with departmental budgeting, staffing resource planning, and operational management.

Authorization and Family Services Operations

Provide leadership and oversight of authorization practices and donor family support services.
Serve as the primary authorization resource for FSCs, providing coaching and support during complex authorization discussions and family situations.
Promote best practices in donor family engagement, bereavement support, and donation advocacy.
Coordinate family support strategies with multidisciplinary healthcare teams, including Donation after Circulatory Death (DCD) cases.
Maintain competency in FSC responsibilities and provide operational support, including on-call leadership and direct case involvement when needed.

Quality, Compliance, and Continuous Improvement

Monitor authorization rates, donor family experience outcomes, and departmental performance metrics.
Lead case reviews, non-donor reviews, and process improvement initiatives.
Partner with quality teams to identify trends, conduct root cause analyses, and implement corrective actions.
Ensure documentation accuracy, consistency, and compliance with organizational and regulatory standards.
Maintain compliance with OPTN, CMS, AATB, OSHA, and applicable organizational requirements.

Training and Professional Development

Oversee onboarding, orientation, training, and continuing education programs for FSCs.
Collaborate with Clinical Education and organizational leaders to ensure competency in authorization, family-centered care, and donation best practices.
Promote a culture of continuous learning, accountability, and excellence.

Hospital and Stakeholder Relations

Build and maintain strong relationships with hospital partners and key stakeholders.
Participate in hospital rounding, meetings, educational programs, and collaborative initiatives.
Investigate stakeholder concerns and implement appropriate follow-up and improvement plans.
Represent Lifeline of Ohio at meetings, committees, conferences, and community engagement activities.

Requirements:

Qualifications

Required

Bachelor's degree in social work, psychology, counseling, nursing, healthcare administration, biological sciences, allied health, pastoral care, or a related field.
Minimum of 3–5 years of experience supporting individuals and families experiencing grief, loss, trauma, crisis intervention, end-of-life care, transplantation, donation, or related healthcare services.
Minimum of two years of leadership, supervisory, project leadership, or management experience.
Demonstrated experience coaching, developing, and leading teams.
Strong communication, relationship-building, conflict resolution, and collaboration skills.
Strong critical thinking, problem-solving, and data analysis skills.
Proficiency with Microsoft Office applications, including Outlook, Teams, Word, Excel, and PowerPoint.
Valid driver's license and reliable transportation.

Preferred

Master's degree in a related field.
Organ Procurement Organization (OPO) experience.
Experience with authorization conversations, donor family services, bereavement support, or transplantation.

Work Environment

Hybrid work environment consisting of office, remote, hospital, and community-based settings.
Regular travel throughout Lifeline of Ohio's donation service area.
Occasional evening, weekend, holiday, and on-call leadership responsibilities.
Frequent interaction with individuals and families experiencing grief, loss, trauma, and end-of-life situations.

This position is classified as a high-exposure (clinical) occupation and requires Bloodborne Pathogens Training and Protection. Appropriate personal protective equipment, training, and HBV vaccine access will be provided.

Benefits:

Competitive pay
Affordable and comprehensive Medical, Dental, and Vision Plans (including PPO, HDHP, and HSA)
Generous PTO bank available for immediate use, plus 9 holidays and 2 floating holidays of your choice
Paid Maternity, Paternity, and Family Leave
Free, unlimited access for you and your partner to Maven, a virtual women's & family health platform
Company provided term life, AD&D, short and long term disability insurance coverage
Company paid-for certifications and license renewals
401(k) plan with company match
Performance Bonuses
Organizational dedication to internal advancement and promotion opportunities

Equal Opportunity Employer: Lifeline of Ohio is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status in employment decisions, including but not limited to recruitment, hiring, compensation, promotion, and termination. We are committed to providing a work environment free from discrimination and harassment, and we strive to foster a diverse and inclusive workplace. This commitment extends to all aspects of employment, including recruitment, selection, job assignment, training, benefits, and advancement opportunities. Lifeline of Ohio complies with all applicable federal, state, and local laws regarding equal employment opportunity.

Quick Apply

Refine Your Search

donor communications manager jobs in columbus

Manager of Family Services

Senior Manager of Annual Giving & Donor Engagement

Director of Development - Shared Services

Senior Director of Advancement

Academic Program Services Manager

Engagement Specialist - Ohio State University

Manager of Partner Stewardship

Development Manager - East

County Program Manager - Hybrid

Communications & Marketing Manager

Entry Level Customer Service Representative

Senior Director of Development, Fisher College Of Business

Assistant Center Manager

Director of Development, College of Dentistry

Center Operations Manager 1

Student Worker - Donor Field Marketing

Senior Engagement Specialist - The Ohio State University

Director of Development, College Of Engineering

Senior Director of Development, Fisher College Of Business, Keenan Center for Entrepreneurship

Center Operations Manager 2

I want to receive the latest job alert for donor communications manager in columbus

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected