Top 11 E commerce customer service agent Jobs in Columbus

Agent/Investigator, Asset Protection (North LA area)
Abercrombie & Fitch Co. —New Albany, OH
- $25.70 - $30.80 an hour
- Weekends as needed
- Customer service
- Mid-level
- Bachelor's degree
- Store discount
- Paid parental leave
Engineer, iOS Consumer Apps (Remote)
Abercrombie & Fitch Co. —New Albany, OH
- $87,000 - $97,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Communication skills
- Store discount
- Paid parental leave
Temporary Sales Associate - Part-Time
Tommy Hilfiger —Sunbury, OH
- Part-time
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Paid holidays
- Disability insurance
Stockroom Lead Associate Part Time
Tommy Hilfiger —Sunbury, OH
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Disability insurance
Floor Supervisor - Part-Time
Calvin Klein —Sunbury, OH
- Part-time
- Ability to walk for extended periods
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
3d
Asset Protection Agent (Las Vegas, NV)
Abercrombie & Fitch Co. —New Albany, OH
- Weekends as needed
- Mid-level
- Bachelor's degree
- Reliable transportation
- Store discount
- Paid parental leave
Sales Associate - Part-Time
Tommy Hilfiger —Sunbury, OH
- Part-time
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Paid holidays
- Disability insurance
Agent, Asset Protection(Philadelphia)-A&F Co.
Abercrombie & Fitch Co. —New Albany, OH
- Weekends as needed
- Mid-level
- Bachelor's degree
- 1 year
- Store discount
- Paid parental leave
Front Desk Agent | Dublin Springhill Suites
Dublin Springhill Suites —Dublin, OH
- $15 an hour
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
6d
Chief Customer Officer- Retail
The Marzetti Company —Columbus, OH
- Full-time
- 11+ years
- Office
- Bachelor's degree
Agent Engineer
The Scotts Miracle-Gro Company —Marysville, OH
- $140,000 - $164,700 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health insurance
- Dental insurance

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Agent/Investigator, Asset Protection (North LA area)
Abercrombie & Fitch Co. —New Albany, OH
Utilize analytics software to develop specific store loss prevention strategies. Serve as a liaison between store/APA investigations and certified market…
$25.70 - $30.80 an hour
Engineer, iOS Consumer Apps (Remote)
Abercrombie & Fitch Co. —New Albany, OH
Experience contributing to design systems or reusable components. Design, develop, and maintain features for the Abercrombie and Hollister iOS applications.
$87,000 - $97,000 a year

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e commerce customer service agent jobs near columbus

Agent/Investigator, Asset Protection (North LA area)

Abercrombie & Fitch Co. -
New Albany, OH

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Job Details

Full-time
$25.70 - $30.80 an hour

Benefits

Store discount
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Retail store loss prevention experience
Asset Protection

Full Job Description

Job Description:

This job is located at A&F Co. stores in Topanga and Northridge fashion centers.

What Will You Be Doing?

Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s)
Provide in person and remote support to local store management to meet strategic asset protection objectives
Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service
Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols
Commit to the highest degree of professionalism, integrity, and customer service
Complete AP and Physical Security audits on a routine basis.
Complete special projects as assigned by Regional Manager of Asset Protection.
Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.
Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.
Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.
Conduct internal investigations for inventory, cash loss, and violations of policy.
Prepare case reports covering investigation and case details
Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable
Serve as a liaison between store/APA investigations and certified market interviewers
Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts
Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies
Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations
Represent company in court proceedings related to investigations
Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners

Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols
Utilize analytics software to develop specific store loss prevention strategies
Participate in corporate operational test programs to gauge viability of program evolution. Provide relevant observational data to the Global Home Office to inform policy decisions
Responsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiency
Effectively identify and implement solutions to eliminate store margin erosion
Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings

What Do You Need To Bring?

4-year degree preferred
2 or more years of experience in Asset Protection, multi-location experience preferred
Strong communication and interpersonal skills
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings and weekends appropriate to retail business needs
Must pass a comprehensive background investigation
Must have a reliable means of transportation

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Access to Carrot to support your unique parenthood journey
Access to Headspace dedicated to creating healthier, happier lives from the inside out
Mobile Stipend
401(K) Savings Plan with Company Match
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $25.70 - $30.80/hr. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

Apply Now

Refine Your Search

e commerce customer service agent jobs in columbus

Agent/Investigator, Asset Protection (North LA area)

Engineer, iOS Consumer Apps (Remote)

Temporary Sales Associate - Part-Time

Stockroom Lead Associate Part Time

Floor Supervisor - Part-Time

Asset Protection Agent (Las Vegas, NV)

Sales Associate - Part-Time

Agent, Asset Protection(Philadelphia)-A&F Co.

Front Desk Agent | Dublin Springhill Suites

Chief Customer Officer- Retail

Agent Engineer

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