Top 73 Ft call center rep Jobs in Columbus

Inbound Sales Representative
Entyre Inc. —Columbus, OH
- $22 - $25 an hour
- Overtime
- Google Workspace
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
IQventures —Dublin, OH
- From $16 an hour
- Full-time
- Background check
- Spanish
- English
- Paid training
- Health savings account
Quick Apply
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
- $19 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
14d
Call Center Representative
One New Creation —Columbus, OH
- Full-time
- Computer literacy
- In-person
- Communication skills
Quick Apply
7d
Customer Care Specialist 1 - Ohio (Remote)
Nordstrom —Columbus, OH
- $15.75 - $24.00 an hour
- Overtime
- Remote
- Food service
- Fair chance
- Computer skills
- Store discount
- Paid training
7d
Call Center Agent( Temporary)
Equitas Health, Inc. —Columbus, OH
- $17.79 - $22.21 an hour
- Temporary
- Microsoft Outlook
- High school
- Research
Quick Apply
Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
- $19 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- 1 year
Quick Apply
Call Center Representative/Dispatcher/Scheduler/Quality Control
Access 2 Interpreters, LLC. —Columbus, OH
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Free parking
- Profit sharing
Quick Apply
14d
Call Center-Guest Recovery Representative
City Barbeque, LLC —Dublin, OH
- $16.00 - $16.50 an hour
- Full-time
- Serving
- Word processing
- In-person
Quick Apply
Call Center Representative
Madison County Hospital —London, OH
- $16.20 - $23.49 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
APCO Holdings —Dublin, OH
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
11d
Representative - Life Solutions Center
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Finance
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
Contact Center Representative
BMI Federal Credit Union —Dublin, OH
- $19.00 - $21.50 an hour
- Full-time
- Computer literacy
- Basic math
- Research
- Wellness program
- Paid holidays
Quick Apply
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Call Center Representative / Guest Services Associate
Kenneth's Hair Salons & Day Spas, Inc. —Columbus, OH
- $15 an hour
- Part-time
- US work authorization
- In-person
- Communication skills
- Health savings account
- Disability insurance
11d
Care Team Representative
Sedgwick —Dublin, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Call Center-Lead Guest Recovery Rep
City Barbeque, LLC —Dublin, OH
- $16.50 an hour
- Full-time
- Word processing
- Mid-level
Quick Apply
Patient Care Representative I & II
Gifthealth Inc —Columbus, OH
- $18.26 - $22.37 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
Experienced BDC/Call Center Rep
Bob Caldwell Automotive, Inc —Columbus, OH
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
Customer Service Representative
Tree Guardians —Dublin, OH
- $18 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
7d

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Inbound Sales Representative

Entyre Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Google Workspace
Interpersonal skills
Process improvement
Bachelor's degree
Attention to detail
Associate's degree

Full Job Description

About the Role

We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care’s program. This position will include monthly performance based bonus's.

This is not a passive customer service role. The right person will be warm, clear, and highly organized, while also having the judgment and sales instincts to move clients to the next step. Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and onboarding requirements for the first time. This role requires someone who can explain complicated processes simply, build trust quickly, and keep clients moving forward.

You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation.

Key Responsibilities

Serve as the primary point of contact for inbound calls, voicemails, text messages, and client inquiries.
Build rapport quickly with prospective and current clients by being warm, professional, and clear.
Assess client needs, determine eligibility-related next steps, and guide clients through the onboarding process.
Use strong follow-up and sales instincts to encourage clients to complete required steps, submit documents, schedule appointments, or move to the next stage.
Explain Entyre Care’s program, Medicaid waivers, service appointments, billing, background checks, reimbursement expectations, and related processes in a way clients can understand.
Manage high-volume inbound communication while maintaining accuracy, professionalism, and urgency.
Track client status, next steps, open issues, and follow-up needs in the appropriate systems.
Maintain accurate and up-to-date client contact information, records, notes, and documentation.
Identify issues, troubleshoot basic problems, and escalate appropriately to Billing, Compliance, Admin, Clinical, or other internal teams.
Coordinate communications related to payment discrepancies, discharges, reimbursement procedures, and other client-facing operational issues.
Follow established processes while using good judgment when situations are unclear or complex.
Help improve scripts, workflows, FAQs, and communication processes as recurring client questions or bottlenecks arise.

Qualifications

1–3 years of experience in inbound sales, customer service, healthcare administration, client intake, call center operations, client support, or a related role.
Strong verbal and written communication skills, with the ability to explain complex processes clearly and professionally.
Personable, empathetic, and confident on the phone.
Strong follow-up instincts and comfort guiding clients toward a decision or next step.
High attention to detail and ability to maintain clean, accurate records.
Organized and able to manage multiple client conversations, tasks, systems, and deadlines at once.
Comfortable working in a fast-paced environment with frequent interruptions and shifting priorities.
Strong problem-solving skills, including the ability to identify the real issue behind a client’s question.
Comfortable navigating multiple systems, databases, spreadsheets, and web-based platforms.
Able to handle sensitive or confidential information with professionalism.
Familiarity with Medicaid, healthcare services, waivers, billing, compliance, or reimbursement processes is preferred but not required.
Proficiency with Microsoft Office, Google Workspace, CRM systems, or similar tools.
Ability to work flexible hours or overtime as business needs require.
Associate’s or bachelor’s degree preferred, or equivalent relevant experience.

How We Operate – Non-Negotiable:

“Insanely Great” for Families – Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
Speed is King – Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
Act Like Owners – Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

ft call center rep jobs in columbus

Inbound Sales Representative

Customer Service Representative

Bilingual Patient Care Representative (Job#3334)

Call Center Representative

Customer Care Specialist 1 - Ohio (Remote)

Call Center Agent( Temporary)

Call Center Representative

Call Center Representative/Dispatcher/Scheduler/Quality Control

Call Center-Guest Recovery Representative

Call Center Representative

Customer Service Representative

Representative - Life Solutions Center

Contact Center Representative

Customer Care Representative - Cardio Partners - Remote

Call Center Representative / Guest Services Associate

Care Team Representative

Call Center-Lead Guest Recovery Rep

Patient Care Representative I & II

Experienced BDC/Call Center Rep

Customer Service Representative

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