Top 1080 Guest experience leader Jobs in Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- Hotel
11d
Program Manager - Youth and Young Adult Workforce Development
Godman Guild Association —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Classroom
- Spanish
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
2d
Restaurant Managers
Chicken Salad Chick - 02 —Columbus, OH
- Sales
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Front of House Supervisor
StoryPoint —Powell, OH
- Mid-level
Quick Apply
Site Manager
Tsunami Car Wash Intermediate Holdco, LLC —Columbus, OH
- $50,000 - $60,000 a year
- 8 hour shift
- Mid-level
- Supervising experience
- Recruiting
- Paid training
- Dental insurance
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1072)
Target —Columbus, OH
- $16 - $24 an hour
- Part-time
- Entry level
- Flexible schedule
Event Staff - Conventions
Allied Universal® Event Services —Columbus, OH
- From $15.50 an hour
- Overtime
- 18 years or older
- Maintenance
- No experience needed
- Paid training
- 401(k)
Quick Apply
2d
Event Security – Game Day Team
Allied Universal® Event Services —Columbus, OH
- $15.50 an hour
- Overtime
- 18 years or older
- Maintenance
- No experience needed
- Paid training
- 401(k)
Quick Apply
4d
Field Leader- Central OH Market
Chipotle —Columbus, OH
- $75,000 - $106,500 a year
- Mid-level
- Restaurant
- Mileage reimbursement
- Health insurance
10d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1058)
Target —Columbus, OH
- $16.25 - $24.40 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1972)
Target —Whitehall, OH
- $16 - $24 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1058)
Target —Columbus, OH
- $16.25 - $24.40 an hour
- Part-time
- Entry level
- Flexible schedule
Assistant Store Leader- Guest Experience (Easton)
Altar'd State —Columbus, OH
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2450)
Target —Reynoldsburg, OH
- $15.75 - $23.65 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Administrative Assistant
Ohio Fire Chiefs' Association —Columbus, OH
- $25 - $30 an hour
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Flexible schedule
Quick Apply
4d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2070)
Target —Grove City, OH
- $16 - $24 an hour
- Part-time
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2358)
Target —Hilliard, OH
- $16.25 - $24.40 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2450)
Target —Reynoldsburg, OH
- $15.75 - $23.65 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1978)
Target —Columbus, OH
- $16 - $24 an hour
- Part-time
- Entry level
- Flexible schedule
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3244)
Target —Columbus, OH
- $16 - $24 an hour
- Choose your own hours
- Merchandising
- Entry level
- Flexible schedule

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guest experience leader jobs near columbus

Guest Services Supv

Le Meridien Columbus, The Joseph -
Columbus, OH

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Le Meridien Columbus, The Joseph

Overview:

The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Highgate Hotel hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the service express and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.

Qualifications:

High School diploma or equivalent required.
At least 2 to 3 years of progressive experience in a hotel or a related field required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Apply Now

Refine Your Search

guest experience leader jobs in columbus

Guest Services Supv

Program Manager - Youth and Young Adult Workforce Development

Restaurant Managers

Front of House Supervisor

Site Manager

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1072)

Event Staff - Conventions

Event Security – Game Day Team

Field Leader- Central OH Market

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1058)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1972)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1058)

Assistant Store Leader- Guest Experience (Easton)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2450)

Administrative Assistant

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2070)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2358)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2450)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1978)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3244)

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