Top 3818 Guest services Jobs in Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- Hotel
9d
Waiter
Norwegian Cruise Line Holdings —Columbus, OH
- $16.50 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
7d
Part-Time Executive Support Specialist
Accel Inc —New Albany, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Guest Services Specialist
Midwest Shooting Center —Pickerington, OH
- $17 an hour
- Full-time
- Mid-level
- Communication skills
- Dental insurance
- Vision insurance
Quick Apply
13d
Member Concierge for Upscale Men's Grooming Club
Hammer & Nails Grooming Shop for Guys - Dublin —Dublin, OH
- $14 - $18 an hour
- Part-time
- Google Workspace
- Guest services
- Communication skills
- Paid training
- 401(k)
Quick Apply
Youth Advocate, 1st Shift, PT
Star House —Columbus, OH
- $21 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Case management
- Paid time off
- Parental leave
Quick Apply
Host/Greeter
Brassica in the Short North —Columbus, OH
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
Clerical Talent Acquisition- Employment Center (Contract)
Victoria's Secret —Reynoldsburg, OH
- $24.00 - $31.50 an hour
- Overtime
- Computer literacy
- Research
- Office
Host / Greeter
Brassica at Easton —Columbus, OH
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
FT Beer & Spirits Customer Service Associate
Weiland's Market —Columbus, OH
- Weekends as needed
- Sales
- Customer service
- Basic math
- Profit sharing
- Paid holidays
Quick Apply
GUEST SERVICES-LINCOLN SOCIAL
Cameron Mitchell Restaurants LLC —Columbus, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
Pelino's Pasta Server
Pelino's Pasta —Columbus, OH
- $30 - $60 an hour
- Part-time
- Serving
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
13d
Full-Time Front Desk Associate
SpringHill Suites, Columbus OSU —Columbus, OH
- $16.50 - $18.00 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
5d
GUEST SERVICES-CAP CITY GRANDVIEW
Cameron Mitchell Restaurants LLC —Columbus, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
Host
RH —Columbus, OH
- $17 - $22 an hour
- Part-time
- Ability to lift 50 pounds
- US work authorization
- 1 year
Quick Apply
Member Services Support FT
THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS —Columbus, OH
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
Quick Apply
GUEST SERVICES/HOST-THE AVENUE STEAK TAVERN GRANDVIEW
Cameron Mitchell Restaurants LLC —Grandview Heights, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk Attendant - Part-Time
The Athletic Club of Columbus —Columbus, OH
- From $15 an hour
- 8 hour shift
- Entry level
- Free parking
Quick Apply
GUEST SERVICES-HUDSON 29 UPPER ARLINGTON
Cameron Mitchell Restaurants LLC —Upper Arlington, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
GUEST SERVICES-DEL MAR EASTON
Cameron Mitchell Restaurants LLC —Columbus, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply

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Guest Services Supv

Le Meridien Columbus, The Joseph -
Columbus, OH

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Le Meridien Columbus, The Joseph

Overview:

The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Highgate Hotel hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the service express and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.

Qualifications:

High School diploma or equivalent required.
At least 2 to 3 years of progressive experience in a hotel or a related field required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Apply Now

Refine Your Search

guest services jobs in columbus

Guest Services Supv

Waiter

Part-Time Executive Support Specialist

Guest Services Specialist

Member Concierge for Upscale Men's Grooming Club

Youth Advocate, 1st Shift, PT

Host/Greeter

Clerical Talent Acquisition- Employment Center (Contract)

Host / Greeter

FT Beer & Spirits Customer Service Associate

GUEST SERVICES-LINCOLN SOCIAL

Pelino's Pasta Server

Full-Time Front Desk Associate

GUEST SERVICES-CAP CITY GRANDVIEW

Host

Member Services Support FT

GUEST SERVICES/HOST-THE AVENUE STEAK TAVERN GRANDVIEW

Front Desk Attendant - Part-Time

GUEST SERVICES-HUDSON 29 UPPER ARLINGTON

GUEST SERVICES-DEL MAR EASTON

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