Top 14 Inbound service rep Jobs in Columbus

Customer Service Rep (PT)
BrightStar Propane —Westerville, OH
- $20 an hour
- Part-time
- No high school diploma
- Office
- Administrative experience
Quick Apply
5d
Inside Sales Rep - SST
United Rentals, Inc. —Groveport, OH
- Full-time
- Clean driving record
- Business development
- Driver's License
- Paid parental leave
- Health insurance
(Non-IT) Sales - Solutions Center Rep - Bilingual
Tailored Management —Grandview Heights, OH
- $19.51 an hour
- 8 hour shift
- Hybrid work
- Spanish
- Computer literacy
- Pass drug screening
Quick Apply
6d
Customer Service Representative
The Glass Guru of Central Ohio —Grove City, OH
- $14 - $18 an hour
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
Quick Apply
Home Care Community Liaison and Business Development
CaringNest Home Care LLC —Upper Arlington, OH
- $40,000 - $120,000 a year
- Contract
- Hybrid work
- RN License
- Mid-level
- Case management
- Travel reimbursement
- Flexible schedule
Quick Apply
23h
Business Development & Community Liaison
CaringNest Home Care LLC —Upper Arlington, OH
- Contract
- Hybrid work
- RN License
- No background check
- Mid-level
- Flexible schedule
Quick Apply
4d
Salesforce & Telephony System Adminsitrator
Lower —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Paid holidays
- Disability insurance
Area Sales Manager
Workbox Holdings, Inc. —Columbus, OH
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Health savings account
Quick Apply
Inside Sales Rep - Bilingual Spanish and P&C Licensed (copy)
The Mosimann Agency —United States
- $50,000 - $70,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Paid time off
- Work from home
Quick Apply
22h

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Customer Service Rep (PT)
BrightStar Propane —Westerville, OH
Handle inbound and outbound customer calls with clear, respectful, solution-focused communication. Begin handling inbound customer calls independently, with…
$20 an hour
Quick Apply
5d
Customer Service Rep
Lincare Inc. —Springfield, OH
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system. Help with the training of employees.
Quick Apply

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Customer Service Rep (PT)

BrightStar Propane
Westerville, OH

Quick Apply

Job Details

Part-time
$20 an hour
5 days ago

Qualifications

Phone communication
Service scheduling
Managing clients in a customer support role
Customer engagement
Billing issue inquiries
Documentation Handling
Client interaction via phone calls

Full Job Description

Why This Role Matters

Every interaction a customer has with BrightStar Propane shapes how reliable, responsive, and trustworthy we feel as their propane provider. In this role, you’ll be the person who turns everyday service moments calls, questions, fixes into long-term customer relationships that keep homes warm, businesses running, and communities powered. What you do directly supports customer retention, smooth operations, and growth across our service areas.

What You’ll Do

You’ll work at the center of customer communication and internal coordination, partnering closely with your General Manager, Service Center, and delivery teams to make sure customers get what they need, accurately and on time.

Handle inbound and outbound customer calls with clear, respectful, solution-focused communication
Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed
Participate in outbound campaigns to retain customers, win back lost accounts, and collect on past-due balances
Assist with daily delivery and service operations by resolving routing exceptions and updating customer accounts
Provide administrative support including documentation, reporting, route paperwork, scanning, and account accuracy (billing and forecasting)
Depending on location, assist with accounts payable processing and other office operations

What success looks like after 90 days:
You’re confidently handling customer calls end-to-end, proactively identifying issues before they escalate, supporting retention efforts, and keeping customer and routing records accurate with minimal oversight.

What You’ll Actually Do in Your First 30 Days

Learn EDP’s customer systems, routing processes, and service workflows through hands-on training
Begin handling inbound customer calls independently, with guidance on more complex issues
Partner with the General Manager to understand customer retention goals and current challenges
Support daily route paperwork, documentation, and customer account updates to maintain clean, accurate records

Must Have

High school diploma, GED, or equivalent experience
1–2 years of professional customer service experience
Comfort handling phone-based conversations with customers about service, billing, and scheduling
Ability to track details accurately across multiple systems and documents
Reliable attendance and the ability to follow established processes

Nice to Have

Experience in utilities, energy, logistics, or service-based industries
Familiarity with billing systems, route management, or customer account maintenance
Experience supporting retention, collections, or outbound calling campaigns
Prior administrative or office operations experience
Exposure to accounts payable or basic finance processes

What We Offer

Pay- $20 per hour

Our Culture

We’re a growing company with deep roots in local communities, and we take pride in doing right by our customers and each other. People here are practical, supportive, and straightforward, we work hard, help when things get busy, and value trust over hierarchy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

inbound service rep jobs in columbus

Customer Service Rep (PT)

Inside Sales Rep - SST

(Non-IT) Sales - Solutions Center Rep - Bilingual

Customer Service Representative

Home Care Community Liaison and Business Development

Business Development & Community Liaison

Salesforce & Telephony System Adminsitrator

Area Sales Manager

Inside Sales Rep - Bilingual Spanish and P&C Licensed (copy)