Top 144 It it analyst Jobs in Columbus

IT Service Desk Analyst
Stanley Steemer —Dublin, OH
- $22 - $25 an hour
- Pass drug screening
- Mid-level
- Criminal background check
Quick Apply
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Cybersecurity Analyst - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Relocation assistance
14h
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Business Systems Analyst (Vacancies)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Oracle
- Computer Science
- Mid-level
- Wellness program
- Disability insurance
IT Business Analyst
Franklin County Municipal Court —Columbus, OH
- $87,713.60 a year
- Computer Science
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
2d
Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
8d
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
1d
Associate Business Systems Analyst
The Ohio State University —Columbus, OH
- $24.76 - $32.33 an hour
- Weekends as needed
- Background check
- Computer Science
- Pass drug screening
13h
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
IT Asset Analyst
Connection —Columbus, OH
- $26 an hour
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
IT Analyst (Contract-to-Hire)
Blue Star Partners LLC —Columbus, OH
- $60 - $65 an hour
- Hybrid work
- Customer service
- Mid-level
- Microsoft Office
Quick Apply
Management Analyst 2, IT
Franklin County Ohio Department of Human Resources —Columbus, OH
- $31.04 an hour
- Full-time
- Background check
- Mid-level
- Office
- Wellness program
- Paid holidays
14d
Data Platform Enablement Analyst
McKesson —Columbus, OH
- $86,300 - $143,800 a year
- Azure
- 5 years
- Mid-level
- Wellness program
- Employee stock purchase plan
2d
Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
- Mid-level
- Travel
- In-person
Quick Apply
Senior HRIS Analyst
CFS —Columbus, OH
- $100,000 - $130,000 a year
- Office
- Mentoring
- Senior level
Cybersecurity Analyst - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
12d
HRIS Senior Analyst
Vaco by Highspring —Columbus, OH
- $120,000 - $125,000 a year
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
ServiceNow Business Analyst
Robert Half —Columbus, OH
- $110,000 - $120,000 a year
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply

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it it analyst jobs near columbus

IT Service Desk Analyst

Stanley Steemer -
Dublin, OH

Quick Apply

Job Details

$22 - $25 an hour

Qualifications

Mid-level

Full Job Description

Primary Purpose of Role

The Service Desk Analyst serves as the primary point of contact for technical support across Corporate Office, Call Center, Branch Operations, and Franchise Operations. This role provides first-level support and troubleshooting hardware, software, and end-user technology issues through in-person, telephone, and remote support channels.

By combining technical expertise with strong customer service and problem-solving skills, the Service Desk Analyst minimizes downtime, supports employee productivity, and ensures effective use of technology across the organization. $22 per hour - $25 per hour,

Key Responsibilities

First point of contact for technical support requests involving hardware, software, network connectivity, and supported business applications.
Provide level one technical support for user issues related to Windows, Microsoft Office, mobile device management (MDM), computer hardware, peripherals, and other supported technologies.
Receive, document, prioritize, and manage incidents and service requests through the IT ticketing system, ensuring timely resolution and accurate recordkeeping.
Monitor and respond to support requests received through phone, email, and ticketing platforms.
Responsible for on-call activities as part of a weekly rotation.
Escalate unresolved issues to appropriate support teams and serve as a liaison between end users and technical support groups.
Maintain and contribute to knowledge base articles, procedures, and technical documentation to improve service delivery and support consistency.
Perform hardware and software installations, upgrades, deployments, and maintenance activities as required.
Analyze recurring issues and trends to identify root causes and recommend process or technology improvements.
Communicate technical information to users in a clear and professional manner while delivering a high level of customer service.
Stay current on system changes, technology updates, and industry best practices relevant to the organization's IT environment.
Provide assistance on special projects as needed
Work effectively both independently and as part of a collaborative team environment.
Other tasks as assigned.

Stanley Steemer hires the highest quality individuals to serve our customers. Drug screening, motor vehicle record check and criminal background check will be performed on all new hires. Stanley Steemer is an Equal Opportunity Employer.

Privacy Policy:

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www.stanleysteemer.com/applicant-employee-privacy-policy

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Refine Your Search

it it analyst jobs in columbus

IT Service Desk Analyst

Help Desk Analyst - Columbus, OH

Cybersecurity Analyst - Entry Level

Business Systems Analyst (Vacancy)

Business Systems Analyst (Vacancies)

IT Business Analyst

Analyst, Associate Technology Support

Service Desk Analyst

Technology Solution Center Analyst Lead

Associate Business Systems Analyst

Technical Advisor/IT Support Analyst

IT Asset Analyst

IT Analyst (Contract-to-Hire)

Management Analyst 2, IT

Data Platform Enablement Analyst

Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site

Senior HRIS Analyst

Cybersecurity Analyst - AI Trainer

HRIS Senior Analyst

ServiceNow Business Analyst

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