Top 136 it support services i help desk Jobs in columbus

Field Support Technician
TKC Holdings —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Travel
- Military encouraged
- Warehouse
- AD&D insurance
- Disability insurance
14d
Part Time Onsite IT Support
Miles IT —Columbus, OH
- $30 an hour
- Part-time
- Spanish
- Mid-level
- Windows
- Flexible schedule
Technical Operations Manager
DataField Technology Services —Columbus, OH
- $36 - $44 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
3d
Sales Team Lead – Roofing Sales
Division 1 Roofing —Columbus, OH
- $85,000 - $250,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
2d
Warehouse Service Manager
BLUE TECHNOLOGIES —Worthington, OH
- $60,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Management
- Health savings account
- Health insurance
Quick Apply
Fabrication Manager [HT-1026116]
Suburban Steel Supply —Columbus, OH
- $90,000 - $120,000 a year
- Full-time
- Spanish
- ERP systems
- English
- Paid holidays
- Disability insurance
Quick Apply
Sales Representative
Berks Inc. —Columbus, OH
- $20 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Travel reimbursement
- Paid training
Quick Apply
Quality Training Assistant
Actalent —Grove City, OH
- $24 - $26 an hour
- Email
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
3d
Customer Support Specialist
The Greentree Group —Reynoldsburg, OH
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid parental leave
Quick Apply
Paraprofessional
FLEX HIGH OHIO —Columbus, OH
- From $17.68 an hour
- Full-time
- Remote
- Classroom
- Microsoft Outlook
- High school
- Opportunities for advancement
Cloud Information Technology Apprentice
State of Ohio - Administrative Services —Columbus, OH
- $24.16 an hour
- Full-time
- Azure
- Writing skills
- System design
- Paid holidays
- Health insurance
Network Apprentice
State of Ohio - Administrative Services —Columbus, OH
- $24.16 an hour
- Full-time
- Microsoft Outlook
- Research
- Software development
- Paid holidays
- Health insurance
2d
Intake Specialist - 2nd Shift
YMCA of Central Ohio —Columbus, OH
- From $18 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Associate's degree
Quick Apply
IT Support Specialist I
Gifthealth Inc —Columbus, OH
- $54,000 - $64,000 a year
- Full-time
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Healthcare IT Specialist
OFFOR HEALTH —Columbus, OH
- $37 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
TP- HELP DESK TECHNICIAN
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Youth Advocate, 3rd Shift
Star House —Columbus, OH
- $22 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Case management
- Health insurance
- Dental insurance
Quick Apply
9d
IT Support Consultant
Velocity IT Solutions —Westerville, OH
- $68,000 - $70,000 a year
- Extended hours
- Background check
- English
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
9d
TP- HELP DESK TECHNICIAN
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
IT Systems Analyst
AssetWatch, Inc. —Columbus, OH
- Remote
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
- Retirement plan
Quick Apply

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it support services i help desk jobs near columbus

Field Support Technician

TKC Holdings -
Columbus, OH

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Job Details

Full-time
$55,000 - $65,000 a year
14 days ago

Benefits

AD&D insurance
Disability insurance
Company car
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Prescription drug insurance

Qualifications

Telecommunications network troubleshooting
Field service equipment repair
Trigonometry
Customer communication
Report writing
Mechanical repair
Providing information to customers
Electronic parts
Inferential statistics
Geometry
Networking equipment (troubleshooting support)
Customer service problem-solving

Full Job Description

Wage Rate: $55,000-65,000/year Overview:

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

We are proud to be a military and veteran-friendly employer.

About This Position:

The primary responsibility of the Field Support Technician (FST) is to travel and repair proprietary equipment located at customer locations in their service area when dispatched by our customer facing Service Desk. Customers will first contact the Service Desk who will work incidents created for customer related issues, and when needed dispatch and remotely support the FST on equipment repair. Equipment includes networking components, kiosks in use by the public, staff and inmates, and vending machines (mechanical and IT related work). Some parts will be stored at a local warehouse or in vehicle as we are able, to allow for quick repairs when able. If needed, the Service Desk will configure/ship equipment from corporate for the FST to receive and use for installation or repair of equipment.

Essential Functions, Duties, and Responsibilities

Excellent communication with customers and while working with the Service Desk, regional staff, and peers.
Diagnose, test, repair and replace kiosks, pc’s, vending machines, networking equipment, and other IT equipment located within Jails and Prisons.
Work with Service Desk team on preventative maintenance and walk throughs.
Use provided company car to travel to customer locations within service area.
Update Work Order (WO) module with travel time, notes on work performed and WO resolution.
Willingness to learn new equipment and components and our product offerings evolve.
Travel into Saint Louis as needed for hands on training with equipment.
Other duties as assigned.

What You'll Need:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have T-1 and analog circuit repair knowledge.
Must have excellent working knowledge of multiple network disciplines and perform advanced network diagnostics to isolate and troubleshoot issues.
Must be able to develop good working relationships with facility personnel.
Service and maintain inmate phone systems at correctional facilities within an assigned region.
Ability to travel throughout assigned territory as needed.
Excellent written and verbal skills.
Strong team oriented business skill.
Professional attitude in dealing with customers.

Benefits:

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

Medical w/prescription coverage
- Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement:

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

Apply Now

Refine Your Search

it support services i help desk jobs in columbus

Field Support Technician

Part Time Onsite IT Support

Technical Operations Manager

Sales Team Lead – Roofing Sales

Warehouse Service Manager

Fabrication Manager [HT-1026116]

Sales Representative

Quality Training Assistant

Customer Support Specialist

Paraprofessional

Cloud Information Technology Apprentice

Network Apprentice

Intake Specialist - 2nd Shift

IT Support Specialist I

Healthcare IT Specialist

TP- HELP DESK TECHNICIAN

Youth Advocate, 3rd Shift

IT Support Consultant

TP- HELP DESK TECHNICIAN

IT Systems Analyst

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