Residential Solar Service Partner
IGS Energy —Columbus, OH
- $67,150 - $107,440 a year
- Full-time
- Microsoft Outlook
- Mid-level
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- Health savings account
- Health insurance
Quick Apply
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Quick Apply
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Quality Auditor - 1st Shift
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Nationwide —Columbus, OH
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Ultimus Fund Solutions —Columbus, OH
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- Full-time
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Quick Apply

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Residential Solar Service Partner

IGS Energy -
Columbus, OH

Quick Apply

Job Details

Full-time
$67,150 - $107,440 a year
17 hours ago

Benefits

Health savings account
Caregiver leave
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
401(k) matching

Qualifications

Email customer support
Microsoft Outlook
Phone communication
Client inquiry handling
Visio
Continuous improvement
SharePoint
Document management systems
Project stakeholder communication
Cross-functional communication
Client interaction via phone calls

Full Job Description

Job Summary

As Residential Solar Service Partner, Resi Solar Monitoring & Service, you will play a key role in leading a team that assists with the maintenance and repairs of our residential solar portfolio. In this role, you will be responsible for resolving maintenance issues, managing service invoices, and ensuring seamless communication between internal teams, contractors, and customers. This role directly contributes to IGS’s goal of scaling our Residential Solar business quickly and efficiently.

Primary Responsibilities:

Coordinate scheduling for maintenance requests by collaborating with external service teams and IGS’s Customer Operations team.
Manage and review all relevant documentation as it relates to all site visits, maintenance requests, and other related activities.
Collaborate with Accounts Payable to resolve any issues with contractor payments or remittances.
Review contractor expenses for accuracy and manage the invoicing process.
Liaise with internal and external partners to ensure project commitments and specifications are met.
Manage relationships with strategic partners to ensure shared success between IGS, our partners, and our mutual customers
Provides feedback and action items to leadership upon completion of projects to ensure healthy contractor relationships and operational efficiency.
Perform other responsibilities and projects as assigned.

Required Skills:

Demonstrates a drive for results, efficiency, and embraces the value of Continuous Improvement.
Effective verbal and written communication skills to interact with customers and contractors via phone and email.
Highly organized. A demonstrated capability to handle dozens of customer inquiries and projects simultaneously.
Experience collaborating cross-functionally (internally & externally) to ensure seamless customer experiences and to resolve complex issues effectively.
Ability to master new technology platforms (ex. IGS’s proprietary platform, partner portals, reporting portals, document management systems, invoicing systems, etc.).
Strong organizational skills and document management skills with an acute attention to detail.
Ability to work both independently and as a team.
Ability to prioritize workload based on the objectives of the business.

Minimum Education and Experience:

Related Bachelor’s Degree or equivalent working experience
2+ years of corporate experience
3+ years in customer service and/or contractor management role
Familiarity with Customer Relationship Management software a plus
Intermediate skills in all MS Office Applications (Outlook, Excel, PowerPoint, Word, Visio, Sharepoint)

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

$67,150.00 - $107,440.00

This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

This role is also eligible for an annual incentive plan based on company performance.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.
Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [email protected].

Quick Apply

Refine Your Search

mutual fund jobs in columbus

Residential Solar Service Partner

Client Support Specialist - Greater Columbus, OH Area (REMOTE)

Financial Services Professional

Facility Manager

Spotter - 2nd Shift

Warehouse Supervisor

Social Studies Teacher, 26-27 School Year

Business Systems Analyst

Registered Client Relationship Analyst

Sales Support Associate

Control Accounting Specialist I

Social Worker, 26-27 School Year

School Counselor, 26-27 School Year

Facility Manager

Science Teacher, 26-27 School Year

Math Teacher, 26-27 School Year

Quality Auditor - 1st Shift

Technical Director, Advanced Consulting Group (Life)

Training Specialist Transfer Agency

Account Services Specialist I

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