Top 131 Office administrator/customer service Jobs in Columbus

Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Free parking
- Health insurance
Quick Apply
Administrator Helper
BATTH TRUCKING INC —Columbus, OH
- $11 - $18 an hour
- Full-time
- Spanish
- English
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
2d
Attendance Secretary
Upper Arlington City Public Schools —Columbus, OH
- $23.91 - $26.54 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
Receptionist
Installed Building Products —Columbus, OH
- From $24 an hour
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
6d
Production Lab Administrator
Parsons —Columbus, OH
- $22.93 - $40.14 an hour
- Part-time
- 5 years
- Computer literacy
- Mid-level
- Wellness program
- Paid holidays
4d
Executive Administrative Assistant
AEP Service Corporation —New Albany, OH
- $63,496 - $79,369 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
- Tuition reimbursement
4d
Shipping Administrator
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- $19 - $22 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Test Center Administrator (Columbus, OH -North)
Pearson —Columbus, OH
- From $17.75 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sanitation
- Paid sick time
10d
Office Administrator
Summit LLC —Pickerington, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
11d
Special Assistant to the Payroll Administrator (SY26-27)
Columbus City Schools —Columbus, OH
- $27.42 an hour
- Seasonal
- High school
- Writing skills
- English
13d
Client Services Administrator
AMETEK, Inc. —Columbus, OH
- $55,000 - $65,000 a year
- Oracle
- Mid-level
- Office
- Health savings account
- Paid holidays
Building Administrative Secretary
Reynoldsburg City School District —Reynoldsburg, OH
- Full-time
- School experience
- Google Workspace
- HIPAA
11d
Administrator - Office of Assessment
State of Ohio - Education and Workforce —Columbus, OH
- $68.36 an hour
- Full-time
- 5 years
- Data analysis skills
- Analysis skills
- Paid holidays
- Health insurance
Front Desk Administrator
BHDP Architecture —Columbus, OH
- Part-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Advancement Operations Specialist
YWCA Columbus —Columbus, OH
- $57,500 - $63,250 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Office Administrator
Caliber —Columbus, OH
- Full-time
- Mid-level
- Driver's License
- US work authorization
- Paid holidays
- Health insurance
Admissions Assistant/ Social Services Aide
Sapphire Rehabilitation & Care Center —Columbus, OH
- Full-time
- Skilled nursing facility
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
Human Resources Assistant (Administrative Background Welcome)
JSET Automated Technologies —Columbus, OH
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Medical Office Assistant
Canyon Eye Associates —Columbus, OH
- $16.50 - $19.50 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Paid training
- Health savings account
Quick Apply
2d
Administrative Assistant 2 Hospital Medicine
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook

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Collection Specialist

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Debt collection
Phone communication
Telephone systems
Multi-line phone systems
Productivity software
Collections account management
Office phone management

Full Job Description

General Description:

Phillips & Cohen Associates, LLC., the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join their team. The incumbent will proactively and professionally engage customer representatives to resolve outstanding account balances in a compassionate and thoughtful manner.

PCA has implemented a Hybrid Work Policy. These objectives along with other business considerations including regulator allowance, client approval, risk management, business performance, and employee experience. As such, remote working will remain at the discretion of PCA Senior Management and the Board of Directors.

Schedule:

Probationary Period: Monday–Friday, 8:00 AM–5:00 PM, in-office.

Following the probationary period:

2 days (Monday–Thursday): 8:00 AM–5:00 PM
2 days (Monday–Thursday): 12:00 PM–9:00 PM
Friday: 8:00 AM–5:00 PM or 6:00 PM, as scheduled
One Saturday per month: 8:00 AM–12:00 PM

Responsibilities:

Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely payment.
Provide guidance, assistance, and support to customer representatives throughout all stages of the estate/succession process.
Maintain and manage queue of files in-line with applicable regulations, company procedures, and customer service best practices.
Respond to and address inquiries from attorneys, executors, administrators and/or estate representatives.
Provide requested correspondence and/or account documentation and follow-up to ensure receipt.
Resolve questions, discrepancies and disputes pertaining to outstanding account balances timely and completely.
Meet defined department goals and activity metrics; achieve minimum requirements on all key performance indicators, including quality assurance and compliance reviews.

Qualifications:

High-school diploma, or equivalent.
Experience within debt collections, customer service, or similar phone-based employment preferred.
Strong communication, problem-solving and analytical skills.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office, including Excel and Word.
Experience in a telecommunications environment is preferred but not required.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Benefits:

Starting rate of $20.00/hour plus monthly bonus opportunities.
Salary Accelerator, granting salary increases in the first and second year of employment.
Access to PCA’s Global Career Path for employee development.
401k program with PCA matching part of employee contributions.
Dental insurance
Health insurance
Paid time off
Vision insurance
Casual dress code, Jeans are okay!
Free Parking.

Weekly day range:

Monday to Friday
One Saturday per month

Work setting:

Call center
Office

Application Question(s):

This is an in-office position during the probationary period. Are you okay being in an office 5-days a week during this period and following the schedule outlined above thereafter?

Experience:

Microsoft Office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Pay by Phone: 2 years (Required)
Reading Scripts: 2 years (Required)
3rd Party Debt Collections: 2 years (Required)
Dual Screen Computer System: 2 years (Required)

Ability to Relocate:

Gahanna, OH 43230: Relocate before starting work (Required)

Work Location: In person

Key Attributes:

\*Commitment; Compliance; Compassion; Innovation; Professionalism; Charisma; Humility; Self-Starter; Negotiation; Creativity; Focused; Motivated; Fair; Empathetic; Active Listening; Self-Awareness; Maturity; Initiative; Career-minded; Colleague

#usind

Work Location: In person

Quick Apply

Refine Your Search

office administrator/customer service jobs in columbus

Collection Specialist

Administrator Helper

Attendance Secretary

Receptionist

Production Lab Administrator

Executive Administrative Assistant

Shipping Administrator

Test Center Administrator (Columbus, OH -North)

Office Administrator

Special Assistant to the Payroll Administrator (SY26-27)

Client Services Administrator

Building Administrative Secretary

Administrator - Office of Assessment

Front Desk Administrator

Advancement Operations Specialist

Office Administrator

Admissions Assistant/ Social Services Aide

Human Resources Assistant (Administrative Background Welcome)

Medical Office Assistant

Administrative Assistant 2 Hospital Medicine

I want to receive the latest job alert for office administrator/customer service in columbus

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