Top 95 Operations / service manager Jobs in Columbus

Project Manager - Restaurant Services
The Wendy's Company —Dublin, OH
- $105,000 - $184,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Parental leave
- Employee assistance program
Document Services Center Supervisor
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Customer Service Supervisor
DHL —Canal Winchester, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
Project Manager - Restaurant Services
Wendy's —Dublin, OH
- $105,000 - $184,000 a year
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Parental leave
- Employee assistance program
Service Manager
Feldman Automotive —Columbus, OH
- 5 years
- Mentoring
- Senior level
Quick Apply
Manager, Field Service
Rivian —Groveport, OH
- Full-time
- Clean driving record
- Schematics
- Writing skills
Quick Apply
Field Service Manager Columbus, OH (Heath)
BearCom —Worthington, OH
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
- Full-time
- No experience needed
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
Branch Manager- 24/7 Integrated Security Services Operations
Security Engineers, Inc —Dublin, OH
- $50,000 - $55,000 a year
- Full-time
- Background check
- Clean driving record
- Ability to walk for extended periods
- Paid training
Quick Apply
Performance Manager
LINK Property Management —Columbus, OH
- $60,000 - $65,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
Program Manager, Therapeutic & Pre-school Educational Services
St. Vincent Family Center —Columbus, OH
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- LPC
- Health savings account
- Health insurance
Quick Apply
Bilingual Community Manager – Operations & Customer Service
Alpha Management Group —Columbus, OH
- $20 - $26 an hour
- Full-time
- Spanish
- Sales
- English
Quick Apply
7d
Multi Site Service Manager
Morgan Properties —Hilliard, OH
- $25 - $28 an hour
- Full-time
- 5 years
- Driver's License
- Supervising experience
- Paid holidays
- Health insurance
Material Services Team Leader - 2nd Shift
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- $22.50 - $28.00 an hour
- Full-time
- Mid-level
- Forklift
- Computer skills
Quick Apply
Environmental Services Assistant Manager
Healthcare Services Group, Inc. —Columbus, OH
- From $15 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- COVID-19 protective measures
- Employee assistance program
Technical Service Operations Manager
Xerox —Westerville, OH
- $60,377 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Conflict management
Manager Ticketing Services
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Inventory management
- Pass drug screening
9d
Operations/Service Manager II
Burlington Stores —Grove City, OH
- $21.05 - $28.05 an hour
- Weekends as needed
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
2d
Manager of Support Services & Operations
ST VINCENT FAMILY SERVICES —Columbus, OH
- Full-time
- Hospitality
- Computer literacy
- Basic math
Quick Apply
Operations Manager
Ulta Beauty, Inc. —Columbus, OH
- $24 - $31 an hour
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off

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Project Manager - Restaurant Services

The Wendy's Company -
Dublin, OH

Apply Now

Job Details

Full-time
$105,000 - $184,000 a year

Benefits

Parental leave
Employee assistance program
401(k) matching

Qualifications

Project development phase management
Team supervision
Leading team collaboration initiatives
Managing projects
Business operations
Cross-functional team management
Food service management

Full Job Description

Overview:

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

Project Manager with a strong technology background who can effectively bridge the gap between business operations and technical teams. This role requires someone who understands software, technology platforms, and IT processes, while also possessing strong operational expertise to drive projects from initiation through implementation.

They will lead cross-functional RSC and field operations team members in developing, communicating, monitoring and executing tactical plans for successful implementation of new products, systems, tools, processes and procedures into the restaurants. They also drive proactive improvements in employee and customer experiences that positively impact restaurant margins through an innovative mindset.

This role reports directly to a Director in Restaurant Operations Services and is a development role that could serve as bench for other expanded roles in field operations or other functions. This person must be located in Dublin, OH or willing to relocate.

Responsibilities:

Manages and supports multiple projects through all phases, starting with discovery/innovation concept, and all the way through implementation/evaluation. Maintains product ownership as assigned post implementation. Leads and/or supports cross-functional RSC team members to ensure successful testing, implementation and integration of new operating systems, processes, and tools into the system.
Leads assessments, market visits, hands-on training sessions, and operational round-table discussions to ensure operational procedures are effective, efficient, and clearly defined for testing and/or national implementation.
Develops and maintains quality deliverables, including detailed project plans, status reports, and steering committee updates. Supports implementation planning and communication strategies with both corporate and field stakeholders. Responsibilities include developing training materials, operating guides and hot sheets in partnership with cross-functional partners. This should also include a plan and strategy to drive system adoption.
Completes all calendar management activities and executes all required weekly/monthly communication, while supervising and facilitating the development and execution of system conference calls and webinar meetings. Provides timely and appropriate updates to departmental leadership regarding project tasks, issues, milestones, and overall timing.
Provides ongoing support to the franchise community, company field leadership and field operations on inquiries and opportunities for existing or new project processes and procedures.

Minimum Wage: USD $105,000.00/Yr. Maximum Wage: USD $184,000.00/Yr. Qualifications:

Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite

Bachelors Degree (Business, restaurant/hospitality management, or a related field) is preferred.
Project management experience & proficiency in leading cross-functional teams through all phases of a project is required.

Strong understanding of software development, system integrations, IT infrastructure and technology solutions.
Ability to communicate effectively with technical teams while maintaining a business and operational perspective.

2+ years of restaurant operations experience including multi-level restaurant supervision is required.
Strong business acumen, business maturity, organizing & planning, influence, visioning, constructive conflict skills, and experience with talent development.
Proven track record of analytical skills and problem solving that drives innovative solutions to complex situations through collaboration with a variety of cross functional stakeholders.
Natural capacity to quickly establish and build effective relationships across the organization.
Established influencing, consulting, and communication skills; has the ability to influence, engage and motivate people.

“Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The pay range for this role is $105,000-184,000/yr . The pay range actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.*

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”

#LI-ONSITE

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Apply Now

Refine Your Search

operations / service manager jobs in columbus

Project Manager - Restaurant Services

Document Services Center Supervisor

Customer Service Supervisor

Project Manager - Restaurant Services

Service Manager

Manager, Field Service

Field Service Manager Columbus, OH (Heath)

Personal Lines Service Team Lead

Branch Manager- 24/7 Integrated Security Services Operations

Performance Manager

Program Manager, Therapeutic & Pre-school Educational Services

Bilingual Community Manager – Operations & Customer Service

Multi Site Service Manager

Material Services Team Leader - 2nd Shift

Environmental Services Assistant Manager

Technical Service Operations Manager

Manager Ticketing Services

Operations/Service Manager II

Manager of Support Services & Operations

Operations Manager

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