Top 14 Resolution collections Jobs in Columbus

Dispute Resolution Collections Specialist
OTC Industrial —Columbus, OH
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
1d
Dispute Resolution Collections Specialist
OTC Industrial Technologies —Columbus, OH
- ERP systems
- Mid-level
- Office
1d
Collection Renewal Specialist
Meridian Servicing —Dublin, OH
- From $17 an hour
- Full-time
- In person
- Background check
- Spanish
- Mid-level
- Paid training
- Health savings account
1d
Renewal Specialist
IQVentures —Dublin, OH
- From $17 an hour
- Full-time
- Background check
- Spanish
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
5d
Account Resolution Specialist
Weltman, Weinberg & Reis Co., LPA —Dublin, OH
- $18.29 - $22.04 an hour
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
Quick Apply
AVP, Collections and Special Assets
Telhio Credit Union —Columbus, OH
- Office
- 3 years
- Finance
- Paid holidays
- Disability insurance
Quick Apply
Experienced Account Recovery Specialist
TekCollect Inc. —Columbus, OH
- $18 - $25 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
1d
Accounts Receivable & Credit Manager
Catalyst Acoustics Group —Dublin, OH
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- ERP systems
Quick Apply
Manager, Accounts Receivable
TEN (Transportation Equipment Network) —Columbus, OH
- Full-time
- 5 years
- Finance
- Bachelor's degree
Quick Apply
Credit Administrator
Peoples Bank —Worthington, OH
- Full-time
- Mid-level
- Office
- 3 years
- Employee stock purchase plan
- Paid holidays
Commercial Loan Administrative Assistant
Farmers National Bank —Dublin, OH
- Microsoft Outlook
- Mid-level
- Office
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Dispute Resolution Collections Specialist
OTC Industrial —Columbus, OH
Manage assigned portfolio of clients by telephone and email, utilizing third-party systems to document collection efforts and secure payment on receivables (…
Quick Apply
1d
Dispute Resolution Collections Specialist
OTC Industrial Technologies —Columbus, OH
Manage assigned portfolio of clients by telephone and email, utilizing third-party systems to document collection efforts and secure payment on receivables (…
1d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dispute Resolution Collections Specialist
OTC Industrial —Columbus, OH
Manage assigned portfolio of clients by telephone and email, utilizing third-party systems to document collection efforts and secure payment on receivables (…
Quick Apply
1d
Dispute Resolution Collections Specialist
OTC Industrial Technologies —Columbus, OH
Manage assigned portfolio of clients by telephone and email, utilizing third-party systems to document collection efforts and secure payment on receivables (…
1d

Show more jobs in cities nearby

I want to receive the latest job alert for resolution collections in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

resolution collections jobs near columbus

Dispute Resolution Collections Specialist

OTC Industrial -
Columbus, OH

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Customer communication
Customer relationship building
Spreadsheets
Data management
Customer engagement
Accounting and finance experience
Cross-functional collaboration
Cross-functional communication
Excel data analysis

Full Job Description

Position: DR (Dispute Resolution) Collections Specialist
Location: Columbus, OH
Segment: Finance

Position Summary:

This position will be responsible for managing an assigned portfolio of customer accounts to drive resolution on account issues, timely payment, reconciliation of Specialty accounts. This role requires strong communication and collaboration with internal teams to effectively manage receivables and support overall department goals by achieving collection and aging targets while maintaining a customer-focused approach.

What You'll Do:

Manage assigned portfolio of clients by telephone and email, utilizing third-party systems to document collection efforts and secure payment on receivables (currently Billtrust, CSD, and Teams Sheet).
Maintain, update, and manage Excel spreadsheets used to track collections activity, customer accounts, aging, reporting, and other department metrics.
Timely response to incoming customers and internal team requests via email.
Achieve monthly agreed cash collection targets and overdue debt targets.
Process credit card payments.
Note disputed items in the system with sufficient detail to drive resolution; monitor disputes through resolution and provide timely responses to customers.
Inquire about unapplied cash or unused credits when interacting with customers.
Work closely with internal contacts to support collection efforts and resolve customer issues.
Alert management to uncollectible accounts or potential fraudulent accounts, including proactively managing clients in bankruptcy or administration to minimize write-offs.
Follow the dunning process up to and including suspension, disconnection, and third-party collections.
Participate in continuous improvement projects to drive efficiency and enhance customer experience.
Apply a customer-first attitude while maintaining a fair and professional approach to collections.

What You'll Need:

Experience in high-volume accounts receivable collections, credit, or a related finance role.
Strong attention to detail with the ability to accurately document account activity, payment commitments, disputes, and collection efforts.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong communication skills with the ability to interact professionally with customers and internal teams.
Customer-focused mindset with the ability to maintain positive relationships while effectively managing collection expectations.
Strong organizational skills with the ability to prioritize workload and follow through on commitments.
Ability to work independently while also collaborating effectively with cross-functional teams.
Intermediate Proficiency in Microsoft Excel, including maintaining spreadsheets, tracking data, and analyzing information.

Preferred Skills:

Experience managing a portfolio of business-to-business (B2B) customers.
Experience with collections systems, ERP systems, or customer account management platforms (Billtrust, CSD, or similar systems preferred).
Experience researching and resolving invoice discrepancies and customer disputes.
Experience working with aging reports, cash forecasting, and collection metrics.
Advanced Microsoft Excel skills, including formulas, pivot tables, and reporting.
Experience working with customers in a manufacturing, distribution, or industrial environment.
Proven ability to handle difficult customer conversations while maintaining professionalism and a solutions-oriented approach.

Quick Apply

Refine Your Search

resolution collections jobs in columbus

Dispute Resolution Collections Specialist

Dispute Resolution Collections Specialist

Collection Renewal Specialist

Renewal Specialist

Account Resolution Specialist

AVP, Collections and Special Assets

Experienced Account Recovery Specialist

Accounts Receivable & Credit Manager

Manager, Accounts Receivable

Credit Administrator

Commercial Loan Administrative Assistant

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for resolution collections in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected