Top 215 Sr. analyst, enterprise service desk Jobs in Columbus

Coordinator of Technology Services
Dublin City Schools —Dublin, OH
- $89,177 - $98,454 a year
- Online Application
- Background check
- 5 years
- Research
- Health insurance
- Dental insurance
Quick Apply
12d
Contracts Analyst Senior
ENGIE —Columbus, OH
- $88,800 - $136,045 a year
- Full-time
- Hybrid work
- 5 years
- University
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Demand Planning Analyst
Proteam Solutions —Reynoldsburg, OH
- $29 - $34 an hour
- Contract
- Hybrid work
- Inventory management
- Merchandising
- Mid-level
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
- $20 - $26 an hour
- Full-time
- Background check
- Analysis skills
- Driver's License
Quick Apply
4d
Senior Financial Analyst, Inventory & Cost
1-800-Flowers —Westerville, OH
- From $80,000 a year
- Full-time
- Hybrid work
- Oracle
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Senior Demand Planning & Deployment Analyst
Rose International —Reynoldsburg, OH
- $30 - $36 an hour
- Temporary
- Hybrid work
- Merchandising
- Mid-level
- Office
Quick Apply
Senior PeopleSoft Technical Analyst - Financials (GL/KK)
Solu Technology Partners —Columbus, OH
- $176,000 a year
- Contract
- Research
- Analysis skills
- Travel
Quick Apply
14h
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
- Contract
- Mid-level
- Office
- Windows
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
Information Technology Apprentice (Data Services)
State of Ohio - Administrative Services —Columbus, OH
- $24.88 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
- Paid holidays
- Health insurance
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Sr. Digital Analyst
Sproutward —Dublin, OH
- Email
- Mid-level
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
Senior Financial Analyst, Ops Finance (OH / AZ)
Hims & Hers —New Albany, OH
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Finance
- Employee stock purchase plan
- Health insurance
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Columbus, OH
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
12d
Sr Analyst SDET
The Hartford —Columbus, OH
- $103,200 - $154,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
Business Analyst Sr.
Huntington Bank —Columbus, OH
- $57,000 - $113,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Wellness program
- Paid holidays
1d
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Sr. IT Training & Opt Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
7d

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Coordinator of Technology Services

Dublin City Schools -
Dublin, OH

Quick Apply

Job Details

Full-time | Contract
$89,177 - $98,454 a year
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Database software support
Report preparation
Computer operation
Managing technical support teams
Network design
Data center experience
Team leadership
Spreadsheets
Technical report writing
Team development
Schedule management
Bachelor's degree
Contingency planning
Application Maintenance
IT department experience
Managing tech infrastructure teams
IT disaster recovery planning

Full Job Description

Applications Accepted Online:

Click on (or copy/paste) the following link for current Administrative job openings and online application:

https://www.applitrack.com/dublin/onlineapp/default.aspx?Category=Administration

TITLE: COORDINATOR OF TECHNOLOGY SERVICES

LEVEL: COORDINATOR I

FLSA STATUS: EXEMPT

REPORTS TO: CHIEF OPERATING OFFICER OR DESIGNEE

DEPARTMENT: OPERATIONS

POSITION SUMMARY:

Responsible for managing the IT operational team that supports the technologies used in Dublin City Schools and develops and establishes IT standards, protocols, and procedures. The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Work closely with operational and academic leadership to ensure alignment with district objectives.

JOB QUALIFICATIONS

● Bachelor’s Degree in Technology related field or equivalent work experience; business experience a plus

● 5 + years leading design and support of enterprise-level IT infrastructures including:

o Expertise in operational stability, ensuring up-time

o Experience as the escalation point for production issues

o Leadership experience in disaster recovery, business continuity, data security and privacy management, as well as, data center management and moves

● Experience managing help desk and application support functions

● Experience in K-12 and/or not for profit sector desirable

● Experience in a software as a service product company desirable

● Strong interpersonal and communication skills, both written and verbal

● Understanding of and leadership of teams managing various infrastructures and network connectivity between multiple buildings and locations.

● Alternative to the above qualifications as the Superintendent or Board of Education may find appropriate

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

● Ability to communicate ideas and directives clearly and effectively, both orally and in writing

● Effective, active listening skills

● Strong organizational, written communication and problem-solving skills

● Ability to work effectively with others

● Knowledge of personal computers, spreadsheet applications and databases

● Ability to research issues/problems and identify practical, everyday solutions

● Ability to prepare detailed reports and documents

● Ability to plan, schedule, organize, and prioritize activities and assignments

● Ability to maintain confidentiality in the support of personnel data and the keeping of personnel records

● Ability to understand and interpret basic policies and procedures

● Ability to establish effective positive relationships with district employees, parents, and students.

ESSENTIAL DUTIES:

● Develop and maintain network infrastructure and oversee all facets of IT customer service to drive technology services, security and data privacy.

● Lead and manage IT customer service operations, systems administration, network operations, and physical infrastructure.

● Ensures district-wide network systems are implemented, monitored and supported to ensure maximum availability and reliability.

● Collaborates in creating, managing and continuous improvement of the service delivery processes including change management, configuration management, communication, outage notification, incident reporting, metrics and root cause analysis.

● Manages the technology and IT deployment processes to ensure builds are deployed into production in a secure, consistent and reliable manner.

● Hires, trains, mentors and appropriately manages staff towards excellence as continually- improving technical professionals, communicators and collaborators.

● Identifies and evaluates new technologies and techniques to best serve our district students and staff.

● Implements a culture of amazing customer service and unwavering dedication to high availability and uptime.

● Oversee all infrastructure elements including, but not limited to, desktop and mobile computing, servers (virtual and physical) storage management, database management, recovery management and threat management.

● Responsible for developing, maintaining and enforcing security to safeguard data assets and ensure data privacy.

● Develop information security and risk policies, training and education. Provides managerial and technical guidance on the development of information security policies, guidelines, standards, procedures and responsibility designations.

● Oversee security incident response planning and lead in the investigation of possible security breaches.

● Responsible for managing departmental budgets and delivering projects against those budgets.

● Responsible for vendor management for the delivery of IT infrastructure related services.

● Ensure the safety of students.

● Establish and maintain cooperative professional relationships.

● Exhibit professional behavior, emotional stability and sound judgment.

● Maintain confidentiality and respect for confidential information at all times.

ADDITIONAL WORKING CONDITIONS:

● Operation of a vehicle under inclement weather conditions (i.e., being prepared to report to work on all scheduled days, including calamity days)

● Interaction among staff and students

● Travel to all district facilities

● Occasional evening/weekend work; e.g., committee meetings, board meetings, extra-curricular activities, etc.

● Frequent repetitive hand motion, e.g., computer keyboard, typing, calculator, writing

NOTE: The above lists are not ranked in order of importance.

TERMS OF EMPLOYMENT:

Per the Dublin City Schools Administrative Compensation and Fringe Benefits Package.

Salary: Full-time, Pay Level 10, 246 days

The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position-related criteria.

The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.

Job Types: Contract, Full-time

Pay: $89,177.00 - $98,454.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

leading design and support of IT infrastructure: 5 years (Preferred)
managing help desk and application support functions: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

sr. analyst, enterprise service desk jobs in columbus

Coordinator of Technology Services

Contracts Analyst Senior

Senior Quantitative Analyst - AI Trainer

Senior Demand Planning Analyst

Junior Field Support Technician

Senior Financial Analyst, Inventory & Cost

Senior Demand Planning & Deployment Analyst

Senior PeopleSoft Technical Analyst - Financials (GL/KK)

Help Desk Technician - Tier 2

Sr. Analyst, Enterprise Service Desk

Information Technology Apprentice (Data Services)

Service Desk Analyst

Sr. Digital Analyst

Technology Solution Center Analyst Lead

Senior Financial Analyst, Ops Finance (OH / AZ)

Senior Payroll HRIS Analyst - REMOTE

Sr Analyst SDET

Business Analyst Sr.

TP- Desktop Support Analyst

Sr. IT Training & Opt Analyst

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