Top 11 Sr. customer service representative / inside sales Jobs in Columbus

Counter Sales Representative - Lumber and Building Materials
S&L Lumber - 5th Avenue and Linworth Locations —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Supply Chain Services Site Coordinator
Vallen Distribution, Inc —Columbus, OH
- $24 - $26 an hour
- Marketing
- Customer service
- Mid-level
Quick Apply
11d
Customer Service Representative
Community Choice Financial Family of Brands —Columbus, OH
- $15.00 - $18.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Associate Sales Representative - Medical Device Sales - 16
Rep-Lite —Columbus, OH
- $90,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
4d
Senior Consultants
Expeed Software —Worthington, OH
- Full-time
- Bachelor's degree
- Organizational skills
- Senior level
Inside Sales Representative I
Builders FirstSource —Delaware, OH
- Full-time
- ERP systems
- Office
- Forklift
Quick Apply
6d
SW Inside Sales Manager
One Identity —Columbus, OH
- Full-time
- Office
- Supervising experience
- Continuous improvement

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Supply Chain Services Site Coordinator
Vallen Distribution, Inc —Columbus, OH
Education & Experience: A bachelor's degree in a relevant field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.).
$24 - $26 an hour
Quick Apply
11d
Inventory Control Coordinator - On Site in Grove City, OH
Nexeo Plastics —Grove City, OH
Responsible for accurate filing of all documents. Work with purchasing to ensure adequate inventory levels (using MD-07 and VL10G SAP transactions).

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Inside Sales Representative
Fiber-Tech Industries —Washington Court House, OH
Excellent attention to detail is a must as understanding and entering technical specifications for our products is an important part of the order entry process.
$45,000 - $65,000 a year
Quick Apply
Counter Sales Representative - Lumber and Building Materials
S&L Lumber - 5th Avenue and Linworth Locations —Columbus, OH
Answer incoming phone calls and respond to customer inquiries. This position focuses on providing exceptional customer service, accurate order entry, product…
$50,000 - $75,000 a year
Quick Apply

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Counter Sales Representative - Lumber and Building Materials

S&L Lumber - 5th Avenue and Linworth Locations
Columbus, OH

Quick Apply

Job Details

Full-time
$50,000 - $75,000 a year

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

Computer operation
Customer service
Computer literacy
Residential home framing
High school diploma or GED
Driver's License
Construction experience
Technical Proficiency

Full Job Description

S&L Lumber is a leading supplier of building materials serving Central Ohio's professional contractors, builders, remodelers, and homeowners. We are seeking motivated, ambitious, and personable individuals to join our sales team.

This position offers a unique career path, beginning in Counter Sales where you will develop extensive product knowledge, customer relationship skills, and industry expertise. Successful candidates will have the opportunity to advance into an Outside Sales role, managing customer accounts, developing new business, and driving sales growth throughout our market area.

If you enjoy working with people, solving problems, and building long-term customer relationships while pursuing a rewarding sales career, we encourage you to apply.

Position Summary

The Counter Sales Representative serves as the primary point of contact for customers purchasing lumber, building materials, hardware, windows, doors, and related construction products. This position focuses on providing exceptional customer service, accurate order entry, product recommendations, and relationship building with contractors, builders, and homeowners.

This role is designed as a developmental pathway into an Outside Sales Representative position. Successful candidates will gain product knowledge, estimating experience, customer relationship management skills, and sales training necessary to transition into outside sales opportunities.

Essential Duties & ResponsibilitiesCustomer Service & Sales

Greet customers promptly and professionally.
Identify customer needs and recommend appropriate products and solutions.
Develop and maintain relationships with contractors, builders, remodelers, and homeowners.
Prepare accurate quotes, estimates, and sales orders.
Process sales transactions and customer payments.
Answer incoming phone calls and respond to customer inquiries.
Follow up on open quotes to convert opportunities into sales.
Assist customers in resolving product, delivery, and service concerns.

Product Knowledge & Technical Support

Maintain strong knowledge of lumber, building materials, engineered wood products, trusses, hardware, doors, windows, siding, roofing, and related products.
Interpret construction plans, takeoffs, and material lists when applicable.
Assist customers with product selection based on project requirements and budget.
Stay current on new products, promotions, and industry trends.

Order Management

Enter and process customer orders accurately within the company ERP/POS system.
Coordinate with purchasing, yard operations, dispatch, and delivery teams to ensure timely fulfillment.
Monitor order status and proactively communicate updates to customers.
Resolve order discrepancies and returns professionally.

Business Development

Identify opportunities to increase sales and expand customer relationships.
Maintain regular contact with assigned accounts and prospective customers.
Participate in contractor events, trade shows, and customer appreciation activities.
Assist outside sales representatives with account management and project follow-up.

Career Development Toward Outside Sales

Complete company sales training and product education programs.
Learn jobsite sales techniques and account management strategies.
Participate in customer visits and ride-alongs with outside sales representatives.
Develop estimating and project management skills.
Build a customer portfolio that can transition into an outside sales territory.

QualificationsRequired

High school diploma or equivalent.
Strong customer service and communication skills.
Basic computer proficiency and ability to learn sales software.
Ability to work in a fast-paced environment and manage multiple priorities.
Valid driver's license.

Preferred

Previous experience in lumber, building materials, construction, hardware, or related industries.
Knowledge of residential and commercial construction practices.
Experience reading blueprints and construction drawings.
Prior sales or estimating experience.

Knowledge, Skills & Abilities

Strong interpersonal and relationship-building skills.
Sales-oriented mindset with a desire to grow business.
Excellent verbal and written communication.
Strong organizational and problem-solving abilities.
Ability to learn technical product information quickly.
Self-motivated with a desire for career advancement.
Professional appearance and customer-focused attitude.

Physical Requirements

Ability to stand, walk, and move throughout the sales floor and lumber yard.
Occasionally lift up to 50 pounds.
Ability to work indoors and outdoors in varying weather conditions.
Ability to inspect products and jobsite materials as needed.

Career Progression Opportunity

This position is intended to develop future Outside Sales Representatives. Employees demonstrating strong sales performance, product knowledge, customer relationship skills, and business development ability may be considered for promotion to Outside Sales Representative positions, where responsibilities include territory management, contractor account development, jobsite visits, estimating support, and revenue growth.

Typical Career Path

Counter Sales Representative → Senior Counter Sales Representative → Inside Sales / Estimator → Outside Sales Representative

Success Metrics

Sales growth and quote conversion rates
Customer retention and satisfaction
Product knowledge development
Accuracy of orders and quotes
New account generation
Readiness for outside sales responsibilities

Pay: $50,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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sr. customer service representative / inside sales jobs in columbus

Counter Sales Representative - Lumber and Building Materials

Supply Chain Services Site Coordinator

Customer Service Representative

Associate Sales Representative - Medical Device Sales - 16

Senior Consultants

Inside Sales Representative I

SW Inside Sales Manager

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