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Director North America Surface Transportation Commercial Center

C.H. Robinson -
Grandview Heights, OH

Apply Now

Job Details

Full-time
$168,600 - $391,400 a year
14 days ago

Benefits

Paid parental leave
Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
401(k) 6% Match
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Prescription drug insurance

Qualifications

Coaching
Performance management strategy
Talent management
Team development
Bachelor's degree
Senior leadership

Full Job Description

C.H. Robinson is currently seeking a Director North America Surface Transportation who will be accountable for the overall performance of a commercial center and can be based in either Columbus, OH or Conshohocken, PA. As the Director, you will lead a team of approximately 200 employees through a leadership structure that includes 6+ direct reports, while overseeing a multimillion-dollar portfolio of customer relationships.

In this critical leadership role, you will own the center P&L, direct and coach the leadership team, and be responsible for translating enterprise priorities into measurable business results. In addition, you will ensure strong customer engagement, effective use of enterprise tools and capabilities, and a high-performing office environment.

This position may be located in either Columbus, OH or Conshohocken, PA.

Responsibilities:

Lead the overall performance of the center, owning P&L results including revenue, margin, productivity, forecasting, and expense management while driving business outcomes through disciplined operating plans and performance management
Drive exceptional customer outcomes by ensuring strong customer relationships, overseeing strategic issue resolution, leveraging customer performance data, and holding leaders accountable for service quality, retention, and execution excellence
Establish and reinforce effective operating rhythms, governance, performance metrics, and accountability frameworks that create clarity around priorities, decision-making, resource allocation, and execution across the center
Lead day-to-day operations by aligning resources, removing barriers to execution, improving workflows, and ensuring teams consistently deliver against business and customer expectation.
Champion adoption and effective use of enterprise technology, AI-enabled tools, and standard capabilities to improve customer, operational, and financial performance while driving continuous knowledge sharing across teams
Develop and lead a high-performing leadership team by setting clear expectations, building organizational capability, strengthening talent pipelines, and fostering a culture of accountability, collaboration, and continuous improvement
Serve as the senior leader for the center, partnering with enterprise stakeholders across operations, finance, HR, technology, and shared services to align business priorities, strengthen culture, and drive consistent execution

Required Qualifications:

Bachelor’s degree from an accredited college or university
Minimum 8 years of leadership experience in transportation, logistics, supply chain, commercial operations, or a related business field
Minimum 4 years of direct people leadership experience, including hiring, coaching, performance management, and talent development
Proven experience leading business operations with accountability for financial, customer, operational, or productivity outcomes
Ability to travel domestically up to 20%

Preferred Qualifications:

Strong analytical and business acumen with experience using performance metrics and data to drive decisions and result
Experience leading through cross-functional partnerships, matrixed organizations, or shared services environments
Demonstrated success leading change initiatives, implementing new processes, tools, or operating model
Strong transportation, logistics, customer, and market expertise
Ability to influence senior leaders, resolve complex business challenges, and align diverse stakeholders around priorities
Excellent executive communication and presentation skill
Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$168,600.00 - $391,400.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Three medical plans which include
- Prescription drug coverage
- Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Apply Now

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transportation director jobs in columbus

Director North America Surface Transportation Commercial Center

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