Top 413 Service manager Jobs in Concord, Nc

Guest Service Manager
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- $55 - $60 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
Quick Apply
Porsche Assistant Service Manager
Mills Auto Group —Charlotte, NC
- $150,000 a year
- Full-time
- Dealership
- Mid-level
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Service Manager
MHC —Concord, NC
- Full-time
- Management
- Dealership
- CDL
- Profit sharing
- Disability insurance
Quick Apply
Field Service Technician - Charlotte, NC
QUALITY DATA SYSTEMS INC —Charlotte, NC
- $19 - $25 an hour
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
6d
Field Services Manager - Heavy Civil
The Erosion Company —Charlotte, NC
- $45,000 - $50,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Fuel card
- Paid holidays
Quick Apply
Service Branch Manager
Axiom Eco-Pest Control —Charlotte, NC
- $75,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Paid training
- Fuel card
Quick Apply
ACCOUNTANT I - COST
MURATA MACHINERY USA INC —Charlotte, NC
- Full-time
- Microsoft Excel
- Bachelor of Science
- Mid-level
Quick Apply
Automotive Service Manager
Express Oil Change & Tire Engineers —Mooresville, NC
- Full-time
- Sales
- Mid-level
- Mentoring
Quick Apply
Utility Management Services Team Leader
Garver —Charlotte, NC
- Call employer
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- Wellness program
Quick Apply
Area Service Manager
Trane Technologies —Charlotte, NC
- $90,900.00 - $130,059.99 a year
- Full-time
- Clean driving record
- Pass drug screening
- 3 years
- Paid holidays
- Health insurance
6d
IT Support Manager - Field Service
Mecklenburg County —Charlotte, NC
- $89,604 - $134,405 a year
- Weekends as needed
- Computer Science
- Computer literacy
- Research
Service Manager
Right 1 Auto By Keffer —Huntersville, NC
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Computer skills
Service Manager
Texas Roadhouse —Concord, NC
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Area Service Manager - Charlotte, NC
AIR Communities —Charlotte, NC
- $110,000 - $120,000 a year
- Full-time
- 6 years
- Engineering
- Pass drug screening
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Supervisor - Environmental Services - Cabarrus (Full Time) 1st Shift
Atrium Health —Concord, NC
- $21.85 - $32.80 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
7d
Executive Manager Advisory Services
Premier Inc. —Charlotte, NC
- $90,000 - $150,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
District Service Manager
ImageFIRST Healthcare Laundry Specialists —Charlotte, NC
- $80,000 - $85,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid parental leave
- Health insurance
Quick Apply
Warranty Service Manager
David Weekley Homes —Charlotte, NC
- Research
- Mid-level
- Budgeting
- Profit sharing
- Paid holidays
District Service Development Manager
Sunstate Equipment Co., LLC —Concord, NC
- Management
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Regional Service Manager
Lion Real Estate Group, LLC —Charlotte, NC
- Urgently hiring
- Driver's License
- Plumbing
- Travel
- Mileage reimbursement
- Paid parental leave

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service manager jobs near concord, nc

Guest Service Manager

Le Meridien & Sheraton Charlotte Hotels
Charlotte, NC

Quick Apply

Job Details

$55 - $60 an hour

Qualifications

Confidential information handling
Operator switchboards
Basic math
High school diploma or GED
Property management systems (PMS)
Telephone systems
Suggestive selling

Full Job Description

Description:

The Le Meridien Sheraton Charlotte Hotel is currently seeking a dynamic, motivated, and service-oriented individual for the position of Guest Service Manager to join our team at our StepStone Hospitality managed hotel. The Le Meridien Sheraton Hotel, located in Uptown Charlotte, is a 605-room dual complex with 65,000 sq. ft of meeting and conference space.

The Guest Services Manager is responsible for supervising the individuals who provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls which transpire through PBX. This individual will play an integral part in assisting with emergencies by contacting the designated personnel for immediate assistance.

Scheduled hours may vary weekly between Monday-Sunday. Weekdays, weekends, and holidays are required.

The responsibilities of the Guest Service Manager include but are not limited to:

Develops and updates policies and manuals, as related to the AYS Department, for implementation in the field, while ensuring compliance to the same for consistency across the group.
Holds the team accountable for all relevant service standards within the department.
Keeps records and ensures the PBX Operators have complete knowledge of: hotel extension numbers, radios carried by hotel personnel, procedures for screening calls, do not disturb, call forwarding, non-registered guests, features and services provided by the hotel.
Resolve and anticipate both internal and external guest needs and complaints, ensuring guest satisfaction.
Maintain positive guest relations as always.
Maintain complete knowledge of correct maintenance and use of equipment and software PBX Switch and GXP, Lightspeed, computer and main fax. Report any issues to the necessary department.
Interact and respond in a courteous and professional manner with all guests, staff and community members, inclusive of resolving all guest and staff difficulties.
Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Ability to train current staff on front desk duties such as check-in and check out procedures. Staff should be dually trained to answer phones as well as assist at the front desk.
All other duties as required.

Salary range $55-$60

Requirements:

Minimum 1 year experience in PBX, or similar capacity within Guest Services for a luxury or ultra luxury property.
Education: High School Diploma
Maintain confidentiality of guest information and pertinent hotel data
Prior heavy exposure to Guest Services or PBX Department
Thorough knowledge of telephone systems, ability to suggestively sell, ability to input and access information in the property management system/computers
Ability to be resourceful, creative and maintain flexibility
Ability to perform mathematical operations with units of measure including, but not limited to dollars, cents, feet, inches, cups, pounds and ounces.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

service manager jobs in concord, nc

Guest Service Manager

Porsche Assistant Service Manager

Service Manager

Field Service Technician - Charlotte, NC

Field Services Manager - Heavy Civil

Service Branch Manager

ACCOUNTANT I - COST

Automotive Service Manager

Utility Management Services Team Leader

Area Service Manager

IT Support Manager - Field Service

Service Manager

Service Manager

Area Service Manager - Charlotte, NC

Supervisor - Environmental Services - Cabarrus (Full Time) 1st Shift

Executive Manager Advisory Services

District Service Manager

Warranty Service Manager

District Service Development Manager

Regional Service Manager

I want to receive the latest job alert for service manager in concord, nc

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