Top 4261 Customer experience manager Jobs in Connecticut

Quality Manager
Saint Gobain —Orange, CT
- $102,000 - $178,500 a year
- Remote
- 5 years
- Bachelor's degree
- Military encouraged
- Wellness program
- Commuter assistance
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Mgr,Strategic Accounts
CVS Health —Connecticut
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Call Center Supervisor
First Choice Health Centers Inc —East Hartford, CT
- $60,000 - $67,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
- COVID-19 protective measures
- Paid holidays
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Training and Safety Supervisor
HARTransit —Danbury, CT
- $70,000 - $75,000 a year
- Full-time
- CDL B
- Background check
- Management
- Health insurance
- Dental insurance
Quick Apply
CNC Supervisor – Aerospace Manufacturing
AGC/ GarKenyon —Meriden, CT
- Full-time
- Background check
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
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Manager of Regulatory Affairs & Customer Quality
Forum Contract Manufacturing —Watertown, CT
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
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4d
Plumbing Service Manager
Benjamin Franklin Plumbing —Andover, CT
- From $85,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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5d
Plant Manager
Foxtronics —Windsor, CT
- $120,000 - $150,000 a year
- Full-time
- Background check
- Engineering
- Office
- Health insurance
- Dental insurance
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Property Manager for Apartment Community
KONOVER RESIDENTIAL CORPORATION —Hartford, CT
- Full-time
- Basic math
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
5d
Insurance Office Manager
Farmers Insurance CT District Office —Farmington, CT
- $45,000 - $75,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Paid time off
- Professional development assistance
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5d
Manufacturing Supervisor
AGC/ GarKenyon —Meriden, CT
- Full-time
- Background check
- Oracle
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Manager
AGC/ GarKenyon —Meriden, CT
- Full-time
- Background check
- Engineering
- Assembly
Quick Apply
Patient Solution Specialist Supervisor
UCFS Healthcare —Norwich, CT
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Plumbing Service Manager
William Perotti & Sons Inc. —East Canaan, CT
- $30 - $60 an hour
- Full-time
- Clean driving record
- Driver's License
- Plumbing
- Fuel card
- Health insurance
Quick Apply
Project Manager
Specialty Lighting Group, LLC —Portland, CT
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Warehouse Supervisor
Web Industries Inc —Dayville, CT
- $60,200 - $84,099 a year
- Full-time
- Clean driving record
- DOT physical examination
- ERP systems
Commercial Construction Account Manager
JP Carroll Roofing —Hartford, CT
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
Commercial Construction Account Manager
JP Carroll Roofing —Bloomfield, CT
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
Property Manager
DeMarco Management Corporation —Madison, CT
- Full-time
- Customer service
- Mid-level
- Supervising experience
Quick Apply
Construction Equipment Retail Sales Manager
ABLE TOOL & EQUIPMENT LLC —South Windsor, CT
- $70,000 - $90,000 a year
- Full-time
- Dealership
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d

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customer experience manager jobs near connecticut

Quality Manager

Saint Gobain -
Orange, CT

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Job Details

$102,000 - $178,500 a year

Benefits

Wellness program
Commuter assistance
Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Cash balance pension plan
Pension plan
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Customer communication
Team supervision
Bachelor's degree
Managing product quality assurance teams
Manufacturing company experience

Full Job Description

WHY DO WE NEED YOU?

The Quality Manager is primarily responsible to lead and enhance the quality operations, systems, and levels in a fast paced manufacturing environment. This position will have ownership for understanding all market (AS-9100/IATF-16949/ISO 9001/ISO 14001, NQA-1, VDA) and customer quality requirements and coordinating with the Quality (Assurance & Control) Team to ensure proper implementation.

The Quality Manager will ensure the plant adheres to regulatory and company quality policies, procedures and operating guidelines. Working closely with operations, customers, and suppliers they will focus on meeting customer requirements and specifications and oversee internal and external audits, including customer and third-party certification audits. They will ensure PPAP, APQP, FMEA, SPC, and Control Plans are implemented and maintained accurately, drive root cause analysis (RCA) and implement Corrective and Preventive Actions (CAPA) using structured problem-solving methods (e.g. Lean Six Sigma, and 8D), monitor and analyze key quality metrics (e.g., PPM, FPY, COPQ) and take data-driven action.

The Quality Manager will also be responsible to foster a culture of accountability, quality ownership, and continuous improvement throughout the plant through leading, coaching, and team building.

Areas of responsibility include, but are not limited to:

Lead coach and develop the Quality Teams in Quality Assurance and Control directly and collaborate across teams building a culture around Trust, Empowerment, and Collaboration within the focus of Quality.
- Develop Quality Assurance and Control teams technical and collaboration skills
- Develop succession planning to ensure robust coverage of processes and leadership roles.
Implementation and oversight of a Quality Management System that operates in compliance with corporate quality policies and procedures, and relevant regulatory requirements and industry guidance, including:
- Implementation of document control and review/approval of controlled documents
- Implementation of change management and review of all change controls
- Complaint management including robust root cause analysis and CAPA
- Implementation of an effective Internal Audit Program
Customer Management, including:
- Facilitate/host customer audits
- Ensure robust and effective corrective action to customer audit observations.
- Partner in the resolution of Quality Issues and requests for information by initiating effective interdepartmental communication.
- Manage ISO/AS/IATF Certifications & Maintenance of certification
- Lead efforts related to initial product approvals within the team including APQP, PPAP, FAIR, audits, etc.

IS THIS JOB FOR YOU?

Bachelors Degree in a technical discipline is required.
Master’s Degree in an engineering discipline or quality is preferred.
10+ years’ experience in a quality function in a manufacturing environment is required.
5+ year's experience in Supervision/management of hourly and/or salaried quality personnel is required.
Knowledge of AS-9100, IATF-16949, APQP, PPAP.
Understanding of modern quality inspection equipment and tools.
Expertise in problem solving methodologies and continuous improvement techniques.
Must have initiative, strong organizational and decision-making skills, and a high degree of customer orientation.
Expertise in Industrial 4.0 areas such a vision systems, automated inspection, and data analysis is preferred.
Strong in use of statistical techniques and disciplined problem solving methods. Effective use of analytical thought process to implement solutions to issues that arise while maintaining site goals.
This role is not eligible for visa sponsorship

A LITTLE MORE ABOUT US

Omniseal Solutions, part of Saint-Gobain, specializes in designing and manufacturing precision sealing and wear-control solutions for critical applications in extreme environments, including cryogenic, high-temperature/high-pressure, ultra-high vacuum, and tight-tolerance conditions. The company serves demanding global markets such as aerospace, automotive, power generation, semiconductor, life sciences, nuclear, industrial, and aviation industries.

As a business unit of Saint-Gobain—a 360-year-old Global 500 company—Omniseal Solutions combines the stability of a large multinational organization with the agility and entrepreneurial culture of smaller, innovative teams. Saint-Gobain is recognized globally as both a top employer and a leading innovator, driven by nearly 200,000 diverse employees collaborating worldwide. The organization emphasizes teamwork, problem-solving, and forward-thinking innovation to create solutions that improve lives and enable the world of tomorrow

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of “U.S. Person” at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected].

BENEFITS IN JOINING US

Pay Transparency:

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $102,000 to $158,000 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $115,200 to $178,500. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program

Job Reference: USA14755

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Refine Your Search

customer experience manager jobs in connecticut

Quality Manager

Mgr,Strategic Accounts

Call Center Supervisor

Training and Safety Supervisor

CNC Supervisor – Aerospace Manufacturing

Manager of Regulatory Affairs & Customer Quality

Plumbing Service Manager

Plant Manager

Property Manager for Apartment Community

Insurance Office Manager

Manufacturing Supervisor

Manufacturing Manager

Patient Solution Specialist Supervisor

Plumbing Service Manager

Project Manager

Warehouse Supervisor

Commercial Construction Account Manager

Commercial Construction Account Manager

Property Manager

Construction Equipment Retail Sales Manager

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