Top 228 Help desk Jobs in Connecticut

Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
12d
IT Support Engineer
TechSquawk —New Haven, CT
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Field Service Technician
Hemmersbach Nordamerika —Hartford, CT
- $24 - $26 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
IT Field Services Technician
HCL Technologies Limited - Business Services —Meriden, CT
- $47,000 - $76,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Field Support Technician
HCL Technologies Limited - Business Services —New Haven, CT
- $47,000 - $76,000 a year
- Email
- Background check
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Jr Systems Administrator - Hybrid
J. Morrissey —East Hartford, CT
- $55,000 - $70,000 a year
- Hybrid work
- Mid-level
- Windows
- 2 years
Quick Apply
Desktop Support Admin
TeamSoft IT Solutions —Stamford, CT
- $35 - $42 an hour
- Contract
- Mid-level
- Windows
- 3 years
Quick Apply
Level 1 Help Desk Support Technician
Custom Computer Specialists —Plainfield, CT
- $40,000 - $48,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician
Innovative Network Solution Corp —Stamford, CT
- $25 - $30 an hour
- Full-time
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Kinsley Power Systems —East Granby, CT
- $26 - $32 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
9d
Help Desk Specialist
Goodwin College —East Hartford, CT
- $38,000 - $40,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Help Desk Technician
S & S WORLDWIDE INC —Colchester, CT
- $23 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Research
Quick Apply
4d
Help Desk Support Technician, Tier II (Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Engineer
The Walker Group —Farmington, CT
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Disability insurance
Technical Support Representative
CVS Health —Connecticut
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Customer Technical Support Specialist
SIR solutions —New Haven, CT
- $19 - $21 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Desktop Technician I
University of Connecticut —Farmington, CT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Word processing
12d
IT Support Associate
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $18 - $30 an hour
- Part-time
- Hybrid work
- Research
- Windows
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
- Full-time
- Office
- Windows
- Children
Quick Apply
Assistant Computer Systems Administrator
Connecticut Federal Public Defender —Hartford, CT
- $69,642 - $100,992 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance

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help desk jobs near connecticut

Technical Service and Order Fulfillment Associate

Naiad Dynamics US, Inc. -
Shelton, CT

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Packing
High school diploma or GED
B2B business model
Sales quoting
Attention to detail
B2B
Technical Proficiency
Mechanical knowledge

Full Job Description

Excellent opportunity to join a world-leading designer and manufacturer of Ship Motion control Systems. Technically interesting machinery product line supplied for the worldwide commercial ship, military ship and luxury yacht market sectors.

Position:

Naiad Dynamics US, Inc. (ND) is a dynamic and innovative company committed to delivering cutting-edge solutions to our customers. With a strong focus on customer satisfaction, we are expanding our Service Team and seeking a dedicated Technical Service and Order Fulfillment Associate to join us in providing exceptional technical assistance to our valued customers.

As a Technical Service and Order Fulfillment Associate at ND, you will play a crucial role in ensuring customer satisfaction by delivering timely and effective technical support. The ideal candidate is technically or mechanically inclined, possesses excellent communication skills and is committed to resolving customer issues with a high level of professionalism.

Immediate opening, first shift

Naiad Dynamics US, Inc. Shelton, Connecticut plant

Responsibilities:

Respond to customer inquiries and issues related to our products and services.
Troubleshoot technical problems and provide step-by-step guidance for issue resolution.
Identify and quote required parts.
Collaborate with cross-functional teams to resolve complex technical issues.
Process customer orders and proactively review and work with purchasing and manufacturing departments to ensure on time delivery. Notify customers of any delays and update them on shipping information.
Order fulfillment - select inventory, professionally pack and label parts for shipment.
Communicate effectively and professionally with customers via phone and email.
Ensure a positive customer experience by addressing concerns and providing solutions in a clear and concise manner.
Follow up with customers to ensure their technical issues are resolved to their satisfaction.
Collaborate with team members and management to enhance overall customer support efficiency.
Identify stock-outs and low-stock for reorder.

Candidate Requirements:

Proven experience in technical support role
General knowledge of electrical, mechanical and hydraulic components, systems preferred.
Ability to troubleshoot and problem-solve technical issues effectively.
Customer-focused with a commitment to delivering exceptional service.
High School diploma, higher education or certification preferred.
High computer proficiency in MS Office products, including Word, Excel, Outlook.
Prior use of MRP and/or ERP systems in a production work environment.
Reliable and effective communication skills.
B2B and direct consumer quoting and sales order processing.
Must be reliable, fast & accurate with attention to detail, and able to thrive in a fast paced multivariable, continuously changing production environment.

About Us:

Naiad Dynamics US, Inc. is a well-established subsidiary of Naiad Maritime Group, Inc. with operations in CT, MD and FL and with affiliated companies in the Netherlands, United Kingdom, France and Australia. We supply high quality specialized ship systems throughout the world, as well as machine shop services for all industries including aerospace. We are an ISO 9001: 2015 certified company.

We offer a comprehensive benefits package including major healthcare coverage, dental, 401(k) with immediately vested 100% company match, disability insurance and life insurance. Benefits subject to policy/plan details.

Send resume in confidence to:

NAIAD DYNAMICS US, INC.

Attn: Human Resource Manager

50 Parrott Drive, Shelton, CT 06484

Telephone: 203-929-6355

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in connecticut

Technical Service and Order Fulfillment Associate

IT Support Engineer

IT Field Service Technician

IT Field Services Technician

Field Support Technician

Jr Systems Administrator - Hybrid

Desktop Support Admin

Level 1 Help Desk Support Technician

Help Desk Technician

Help Desk Technician

Help Desk Specialist

Help Desk Technician

Help Desk Support Technician, Tier II (Stamford, CT)

Help Desk Engineer

Technical Support Representative

Customer Technical Support Specialist

Desktop Technician I

IT Support Associate

Help Desk Technician - Middletown, CT/On-Site

Assistant Computer Systems Administrator

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