Top 4 Level 1 help desk support technician Jobs in Connecticut

Solutions Technician Tier 1
CodeBlue Managed Services —Enfield, CT
- $20 - $25 an hour
- Overtime
- English
- Research
- Windows
- Health insurance
- Dental insurance
Quick Apply
5d
Level 1 Help Desk Support Technician
Custom Computer Specialists —Uncasville, CT
- $20 - $24 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
11d
Field Technician Contractor (Tier 1–2) | On-Site — Connecticut & New York
AlphaRidge —Connecticut
- $16.94 - $31.00 an hour
- Temporary
- Google Workspace
- Mid-level
- Office
Quick Apply

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Solutions Technician Tier 1
CodeBlue Managed Services —Enfield, CT
2+ years of help desk or technical support (preferred). In this role, you’ll work with a supportive team to provide remote troubleshooting and technical support…
$20 - $25 an hour
Quick Apply
5d
Level 1 Help Desk Support Technician
Custom Computer Specialists —Uncasville, CT
Ability to communicate technical information clearly and concisely to both technical and non-technical users. Technical certification gift card rewards program.
$20 - $24 an hour
Quick Apply
11d

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Pepper Construction —Dublin, OH
Experience with printer/peripheral troubleshooting and remote support tools. You’ll play a key role in managing identity and device security through Entra ID,…
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8d

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Solutions Technician Tier 1

CodeBlue Managed Services -
Enfield, CT

Quick Apply

Job Details

Full-time
$20 - $25 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off

Qualifications

Customer communication
Teamwork
Interpersonal skills
English
Windows
Desktop administration
Customer service problem-solving

Full Job Description

Job Title: Solutions Technician

Location: Enfield, CT

Who We Are

At Code Blue, we’re a value-driven technology integration and managed services provider that partners with some of the world’s most recognized retail brands, including being a proud, recommended IT vendor for Planet Fitness.

What sets us apart isn’t just our technical expertise; it’s our people-first approach to delivering complex technology solutions that provide measurable business value. Our core values - Integrity, Service, Transparency, and Accountability - guide every interaction we have, with clients, vendors, and each other.

We believe in doing things the right way, not the easy way and we build lasting relationships rooted in honesty and mutual respect.

About the Role

Are you looking for a role where your contributions matter and your voice is heard? At Code Blue, we’re building a collaborative, growth-oriented team—and we’re currently looking for a Solutions Technician to join us onsite in Enfield, CT.

In this role, you’ll work with a supportive team to provide remote troubleshooting and technical support to our clients. You’ll get hands-on experience with a wide range of equipment including PCs, peripherals, cameras, NVR/DVR systems, TVs, network connections, amplifiers, and other low-voltage devices.

We’re looking for someone who is naturally curious, thrives in a team environment, and enjoys solving problems that make a real difference for our clients. If you value communication, continuous learning, and a strong sense of ownership, we’d love to hear from you.

Your Day-to-Day Responsibilities:

Provide remote support for client systems and devices
Troubleshoot and configure a variety of equipment including PCs, networked devices, AV systems, and more
Collaborate with team members to resolve complex technical issues
Communicate clearly with both clients and colleagues, offering timely updates on open issues
Proactively seek out solutions using internal resources and self-guided research

What We’re Looking For:

1+ year of customer service experience (essential)
2+ years of help desk or technical support (preferred)
Experience with Windows OS, Microsoft Office Suite, and troubleshooting user environments
Familiarity with IP and analog camera systems, AV systems, TVs, and basic networking is a plus
A strong desire to learn and grow in a fast-paced environment
Excellent communication skills and a collaborative mindset

Work Schedule:

Monday to Friday
Occasional on-call, overtime, and weekend availability

Why Join Code Blue?

Supportive team environment where mentorship and collaboration are encouraged
Opportunities to grow your skills and take on new challenges
A company culture that values honesty, inclusion, and accountability
Benefits include:

o Paid time off

o Health and dental insurance

o A workplace that celebrates diverse perspectives and contributions

How to Apply:

Interested? We’d love to connect.

Send your resume (in English) along with a short note about your experience, particularly if you’ve worked with support tools like Zendesk to [email protected].

We encourage applicants of all backgrounds and identities to apply.

Code Blue is committed to fostering an inclusive, respectful, and empowering workplace for all

Pay: $20.00 - $25.00 per hour

Work Location: In person

Quick Apply

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level 1 help desk support technician jobs in connecticut

Solutions Technician Tier 1

Level 1 Help Desk Support Technician

Field Technician Contractor (Tier 1–2) | On-Site — Connecticut & New York

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