Top 2945 Customer care Jobs in Conroe, Tx

Customer Care Associate (100% Remote)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
14d
Personal Shopper (In-Store)
Walmart —Conroe, TX
- $14 - $27 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Clinic Admissions Associate
Action Behavior Centers —Conroe, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate
Walgreens —Conroe, TX
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate - Temporary
Walgreens —Conroe, TX
- $15.00 - $17.50 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
1d
Pharmacy Customer Service Associate
Walgreens —Conroe, TX
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Willis, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Store Associate
CVS Health —Willis, TX
- $15 - $19 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
17h
Front Office Team Member
Apex Dental Partners —The Woodlands, TX
- From $25 an hour
- Full-time
- Dental office
- No education required
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
14d
Online Grocery Pick-Up Clerk
Kroger —Conroe, TX
- Part-time
- Basic math
- Adults
- Cash register
- Paid holidays
- Health insurance
Front Desk Receptionist/Optometry Technician
Child and Family Eye Care —The Woodlands, TX
- $15 - $22 an hour
- Part-time
- Writing skills
- Office
- Organizational skills
Quick Apply
Member Specialist
Sam's Club —Conroe, TX
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Cashier
Kroger —Conroe, TX
- Part-time
- Experience working with individuals with disabilities
- Basic math
- Adults
- Paid holidays
- Health insurance
Patient Services Coordinator
The Emergency Center LLC —Conroe, TX
- $18 an hour
- Weekends as needed
- Computer literacy
- Pass drug screening
- High school diploma or GED
- 401(k) matching
Quick Apply
Personal Shopper - Sam's
Sam's Club —Conroe, TX
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Front Desk Agent
Hampton by Hilton —Conroe, TX
- $12 an hour
- Part-time
- Basic math
- Hotel
- US work authorization
- Paid holidays
- Paid time off
Quick Apply
Checkout Team Associate
Walmart —The Woodlands, TX
- $14 - $27 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Appointment Scheduler
Lone Star Family Health Center —Conroe, TX
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Organizational skills
Cart Attendant
Walmart —Conroe, TX
- $14 - $27 an hour
- Part-time
- High school
- Sanitation
- Outdoor work
- Paid jury duty
- Disability insurance
Grocery Clerk
Kroger —Conroe, TX
- Part-time
- Basic math
- Adults
- Older adults
- Paid holidays
- Health insurance

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customer care jobs near conroe, tx

Customer Care Associate (100% Remote)

Visualutions, Inc. -
Spring, TX

Quick Apply

Job Details

Full-time
$21 - $25 an hour
14 days ago

Qualifications

Customer communication
Spreadsheets
Incident Escalation
Productivity software
Escalation handling
Excel data analysis

Full Job Description

Customer Care Associate Job Description

Position Summary

The Customer Care Associate supports Revenue Support by documenting customer and internal requests, reviewing medical/dental explanation of benefits (EOB)/electronic remittance advice (ERA) and billing-related information, tracking follow-up, and routing issues to the right owner. This role keeps revenue support work organized, visible, and moving forward through accurate documentation, clear communication, intermediate Excel use, and effective navigation of healthcare billing platforms.

Qualifications

Required

Minimum of 2 years of experience working with medical Explanation of Benefits (EOB) documents, healthcare billing support, payer follow-up, revenue cycle support, or related healthcare operations.
Intermediate Microsoft Excel skills, including the ability to sort, filter, organize, review, and summarize data accurately.
Ability to navigate at least one major healthcare billing platform, such as Epic, eClinicalWorks, athenahealth, orIntergy.
Strong written and verbal communication skills, with the ability to document issues, status updates, and next steps clearly.
Strong organization, follow-through, and attention to detail while managing multiple priorities and deadlines.
Ability to work independently, complete assigned tasks on time, and escalate questions, risks, or unresolved issues appropriately.
Proficiencywith Microsoft Office and ability to learn internal systems, customer support tools, and workflow platforms.

Preferred

Experience inhealthcareIT, payer support, enrollment, credentialing, EDI, or customer support.
Familiarity with CRM, ticketing, helpdesk, or workflow management systems.
Experience preparing customer call materials, documenting meeting notes, tracking action items, or coordinating follow-up across teams.

Key Responsibilities and Expected Performance Outcomes

Key Responsibilities

Review assigned customer and internal requests, document the issue clearly, andidentifythe next step needed to move work forward.
Respond to customer and internal inquiries withtimely, professional, andaccuratecommunication.
Review medical EOB and billing-related information to supportaccuratedocumentation, routing, and follow-up.
Prepare customer call agendas, organize discussion items, and document notes, action items, owners, and next steps.
Track assigned follow-up items through completion and escalate delays, missing information, unclear ownership, or unresolved issues promptly.
Maintainaccuraterecords in the appropriatesystemsso requests, status updates, decisions, and follow-up needs are easy tolocateand understand.
Route Revenue Support-related items to the correct internal owner based on established processes and escalation pathways.
Escalate complex issues involving payer setup, enrollment, credentialing, EDI connectivity, platform access, or unresolved customer support needs withclearcontext.
Use Excel and workflow tools to organize, review, and summarize customer support and revenue-related information.
Build working knowledge ofVisualutionsproducts, customer support processes, healthcare billing platforms, and Revenue Support workflows.

Expected Performance Outcomes

Customer and internal requests are documented accurately, routed appropriately, and followed through to completion or escalation.
EOB and billing-related details are captured with enough context to support effective review and resolution.
Customer calls and internal meetings have clear agendas, notes, action items, owners, and next steps.
Follow-up itemsremainvisible, organized, andcurrentsodelays and unresolved issues are surfaced early.
Revenue Support issues are escalated with clear facts, supporting details, andappropriate urgency.
Records, notes, and status updates areaccurate, organized, and easy for others to understand.
Work supports predictable revenue-related workflows by improving visibility, follow-through, andissuerouting.
The roledemonstratesdependable communication,accuratedocumentation,timelyfollow-up, and sound judgment in daily work.

Core Competencies (Required for All Employees)

Critical Thinking:Reviews customer questions, medical EOB details, billing information, and issue documentation todeterminewhat can be resolved, what needs more information, and what should be escalated.
Interpersonal Skills:Communicates clearly and professionally with customers, peers, and internal teams while building trust through responsiveness and follow-through.
Organizing and Planning:Manages agendas, notes, action items, billing details, and follow-uptasksso workremainsorganized, visible, and on track.
Production:Completes assigned support work accurately and within expectedtimeframeswhile balancing competing priorities.
Dependability:Follows through on commitments, protects confidential information, communicates delays early, and escalates unresolved issues appropriately.
Quality Focus:Maintainsaccuratedocumentation, clear status updates, and consistent follow-up to reduce confusion, rework, and preventable delays.

Quick Apply

Refine Your Search

customer care jobs in conroe, tx

Customer Care Associate (100% Remote)

Personal Shopper (In-Store)

Clinic Admissions Associate

Customer Service Associate

Customer Service Associate - Temporary

Pharmacy Customer Service Associate

INTERNAL Clinic Admissions Associate

Store Associate

Front Office Team Member

Online Grocery Pick-Up Clerk

Front Desk Receptionist/Optometry Technician

Member Specialist

Cashier

Patient Services Coordinator

Personal Shopper - Sam's

Front Desk Agent

Checkout Team Associate

Appointment Scheduler

Cart Attendant

Grocery Clerk

I want to receive the latest job alert for customer care in conroe, tx

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