Top 42 It support Jobs in Conroe Tx

Client Technical Support Advisor (Dental Lab)
4G Dental Lab —Spring, TX
- $17 - $20 an hour
- Part-time
- Customer service
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Service Technician
Divergys, LLC —Humble, TX
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Windows
- SQL
- Health insurance
- 401(k)
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IT Technical Support
Matrix Medical Management —Spring, TX
- Background check
- Computer science
- Computer Science
- AD&D insurance
- Disability insurance
Quick Apply
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Desktop Support Analyst - The Woodlands, TX
Iron Oak Management LLC —The Woodlands, TX
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
6d
Product Support Specialist
coVita —The Woodlands, TX
- $47,400 - $55,000 a year
- Full-time
- QuickBooks
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician 1
SynergenX Health Holdings LLC —Houston, TX
- $55,000 a year
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
8d
IT Support Specialist
WHC Energy Services —The Woodlands, TX
- Computer Science
- Up to 50% travel
- Office
Quick Apply
Service Desk Technician
Spring Independent School District —Houston, TX
- $46,800 - $56,389 a year
- Full-time
- Computer literacy
- Research
- Mid-level
Operations IT Technician MSD
Patterson-UTI —Conroe, TX
- Overtime
- Mid-level
- Office
- Windows
Customer Escalation Specialist - Networking (Shift 2)
Hewlett Packard Enterprise —Spring, TX
- $18.61 - $39.42 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Office
IT Support Analyst
Venterra Realty —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
Technical Support Specialist
Booth and Associates —The Woodlands, TX
- Computer Science
- Research
- Mid-level
Quick Apply
8d
IT Desktop Support (MSP)
One Way Solutions LLC —Houston, TX
- $40,000 - $60,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
Computer Systems Analyst
Farouk Systems Inc —Houston, TX
- On call
- Azure
- Computer Science
- Office
Quick Apply
Computer Technician
ARDENT TECH IT SOLUTIONS —Spring, TX
- $15.50 - $16.63 an hour
- Part-time
- Software troubleshooting
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
CUSTOMER CARE ANALYST - TECHNICAL
Global Shop Solutions —The Woodlands, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Level 2 IT Support Engineer
Allierad, LLC —Houston, TX
- 8 hour shift
- Background check
- Google Workspace
- Azure
- Paid holidays
- 401(k)
Quick Apply
Service Desk Specialist - Onsite
NetCov —Houston, TX
- $46,125 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Level 2 IT Support Engineer
Allierad LLC —Houston, TX
- 8 hour shift
- Google Workspace
- Azure
- English
- Paid holidays
- Paid time off
Quick Apply

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it support jobs near conroe tx

Client Technical Support Advisor (Dental Lab)

4G Dental Lab -
Spring, TX

Quick Apply

Job Details

Part-time | Full-time
$17 - $20 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer relationship building
Customer service
Call center experience
Customer relationship management
Productivity software
Technical Proficiency
Cross-functional communication

Full Job Description

Job Title: Client Technical Support Advisor

Job Summary:

The Client Technical Support Advisor is responsible for providing technical support and case management assistance to customers and team members. This role serves as a key communication link between dentists, technicians, production teams, and support departments to ensure cases are processed accurately, efficiently, and in alignment with client expectations. The position supports operational success by driving client satisfaction, quality outcomes, efficient turnaround times, and reduction of remakes through technical expertise, proactive communication, and effective case coordination.

Duties/Responsibilities:

Client Technical Support & Communication

Serve as a primary point of contact for technical case questions via phone, email, web calls, and other communication channels.
Communicate directly with dentists, clients, technicians, and internal departments to ensure case questions are resolved promptly and accurately.
Troubleshoot technical concerns and provide guidance to clients, Client Experience teams, sales teams, and production departments.
Support Client Experience and internal teams when technical expertise or local case knowledge is required.
Maintain responsiveness and accessibility by meeting service expectations for call handling, email response times, and issue resolution.
Plan, organize, and manage daily communication related to cases in production.
Monitor and follow up on hold cases and unresolved case questions to obtain required information or instructions from clients in a timely manner.
Serve as the primary point of contact for follow-up on unanswered case questions requiring resolution.
Coordinate with production operations, lab leadership, accounting, and other support departments to resolve case-related issues.
Analyze late case reports and support productivity improvement efforts.
Respond to new case delivery date inquiries and related status requests each morning.
Update EasyDent/EDDL systems with case communication responses received directly from clients.
Clearly document customer conversations, case updates, and technical notes in relevant systems for visibility across teams.
Communicate with clients regarding digital scan issues, or opportunities for improved scan or impression quality.
Review digital scans and provide technical feedback to support successful case outcomes.
Process web callsand assist with digital workflows as needed.
Provide consultation support for product-related Issues or adjustments as needed.
Support quality assurance activities by reviewing scans, designs, and final products to ensure alignment with client expectations and operational standards.
Lead the process of adding and maintaining appropriate account alerts and quality review preferences within company systems.
Communicate with dental offices regarding back orders, unavailable components, shipping delays, or other implant-related case concerns in a timely and professional manner.
Perform additional job-related duties and special projects as assigned.

Required Skills & Qualifications

Strong understanding of dental laboratory products, workflows, and production processes.
Minimum of 2-3 years of experience in a dental laboratory, technical support, production, customer service, or high-volume office environment.
Excellent verbal and written communication skills with the ability to interact professionally with clients and internal teams.
Strong organizational skills with exceptional attention to detail.
Ability to troubleshoot problems, identify solutions, and follow through to resolution.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency In Microsoft Office Suite and other business software systems.
Strong customer service and relationship management skills.
Ability to work collaboratively across departments and teams.

Preferred Qualifications

Associate degree preferred.
Experience with dental case management software, production tracking systems, or digital dental workflows.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.
Ability to access and navigate the production facility as needed.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Dental office or Dental LAB: (Required): 1 year (Required)
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)

Ability to Commute:

Spring, TX 77386 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in conroe tx

Client Technical Support Advisor (Dental Lab)

Service Technician

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Helpdesk Technician

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Operations IT Technician MSD

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IT Desktop Support (MSP)

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CUSTOMER CARE ANALYST - TECHNICAL

Level 2 IT Support Engineer

Service Desk Specialist - Onsite

Level 2 IT Support Engineer

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