Top 8 It help desk support Jobs in Conway, Ar

Help Desk Support
Nabholz Construction Services —Conway, AR
- Construction site
- Ability to walk for extended periods
- Word processing
- Wellness program
- AD&D insurance
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2d
USER SUPPORT ANALYST
State of Arkansas —Little Rock, AR
- $54,924 - $89,613 a year
- Mid-level
- Windows
- Microsoft Office
7d
Technical Specialist
Datamax Inc —Little Rock, AR
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Windows
- Health insurance
- Dental insurance
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System Support Specialist
PerfectVision —Little Rock, AR
- Mid-level
- Analysis skills
- Continuous improvement
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18h
Technical Services Manager
Pinnacle IT —Little Rock, AR
- From $70,000 a year
- Urgently hiring
- Background check
- Microsoft Excel
- Azure
- Health insurance
- Dental insurance
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Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance

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Help Desk Support
Nabholz Construction Services —Conway, AR
Office, job site, job trailer, or field office. Associate degree – Info systems or Business or related field preferred. 1+ years’ experience in IT field.
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2d
Client Support Desk Analyst
defi AUTO LLC —Little Rock, AR
In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues,…
$60,000 - $75,000 a year
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7d

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The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensure the safety of students.
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Desktop Support
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Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Support

Nabholz Construction Services -
Conway, AR

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Job Details

2 days ago

Benefits

Wellness program
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Serving clients
Wireless networking
DHCP
Computer hardware
Network router
DNS
Active Directory
Negotiation

Full Job Description

Originally founded as a small construction company in 1949, Nabholz is now a team of more than 1,900 industry leading professionals working together to serve our clients, communities, and each other. Over the last 75+ years, we've grown into a national multi-service contractor offering a full range of construction, industrial, civil, and environmental services.

We are proud to offer you:

Medical, Dental and Vision Care
401(k) Retirement Savings Plan with Company Matching Contributions
Long-Term Disability Insurance
Company-Paid Life Insurance
Supplemental Voluntary Life and Accidental Death and Dismemberment Insurance
Dependent Voluntary Life Insurance
Accident Recovery
Flexible Spending Accounts
Paid Holidays and Vacation
Direct Deposit
Wellness Program with Incentives

Summary:

Provides support to all end users on a variety of issues. Identifies, researches, and resolves end user technical problems. Requires wide degree of creativity and latitude. Conforms to corporate policies and procedures, upholds ethical standards, and exemplifies corporate values, with an emphasis on integrity and service.

Essential Duties and Responsibilities:

Respond to requests for technical assistance in person, via phone, chat, or email.
Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, operating systems, and cloud services.
Research questions using available information resources.
Advise user on appropriate action.
Follow standard help desk procedures.
Follow up with customers and users to ensure complete resolution of issues.
Redirect problems to correct resource.
Identify and escalate situations requiring urgent attention.
Track and route problems and requests and document resolutions.
Provide technical assistance to computer users.
Regional travel to office or job sites may be required.

This job is safety sensitive for medical marijuana purposes.
All other tasks as assigned.

Education/Skill Requirements:

Associate degree – Info systems or Business or related field preferred.
1+ years’ experience in IT field.
Familiar with a wide variety of Info Systems concepts, practices, and procedures.
Working knowledge of IT systems, e.g., Windows, Microsoft 365, iOS, etc.
Basic understanding of AD, DNS, DHCP for end-user needs.
Understanding of routers, switches, wireless, and security technologies
Strong interpersonal skills and problem-solving ability.
Excellent verbal/written communication/presentation and negotiation skills.
Excellent troubleshooting and diagnostic skills.
Positive and must work well in a team.
Provide consistent, high-quality support to all customers.
Helpful and proactive manner with a service orientation.

Physical Demands:

Ability to continuously sit, stand, or walk.
Ability to bend, squat, climb stairs, ladders, and lift occasionally.
Ability to lift up to 25 pounds occasionally.

Work environment:

Office, job site, job trailer, or field office.

AA/EOE. Women, Minorities, Veterans, and Disabled People Encouraged to Apply

Nabholz is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Employment at Nabholz is subject to post offer, pre-employment drug testing. Nabholz is a drug-free workplace and an E-Verify employer. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.

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it help desk support jobs in conway, ar

Help Desk Support

USER SUPPORT ANALYST

Technical Specialist

System Support Specialist

Technical Services Manager

Technical Program Manager

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