Top 10 Help desk support Jobs in Corinth, Ms

IT, HELP DESK TECHNICIAN II
Magnolia Regional Health Center —Corinth, MS
- Full-time
- Computer Science
- Hospital
- Mid-level

Related jobs to explore

Based on your search for help desk support

Member Services Representative
North Mississippi Medical Center —Iuka, MS
Answers and responds to incoming telephone calls and inquiries. Performs front desk operations and child care attendant as requested.
IT, HELP DESK TECHNICIAN II
Magnolia Regional Health Center —Corinth, MS
Associates Degree in Computer Science, MIS, CIS or other related technology field is required. Bachelors degree in Computer Science, MIS, CIS or other related…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
4d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in corinth, ms

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near corinth, ms

Pharmacy Technician jobs in Irving, TX

Helpdesk Technician Ii jobs in Livingston, NJ

Emergency Room Technician jobs in Loma Linda, CA

Instrumentation Technician jobs in Boston, MA

Helpdesk Technician Ii jobs in Fort Lauderdale, FL

Helpdesk Technician Ii jobs in Greensboro, NC

Mental Health Technician jobs in Tacoma, WA

IT, HELP DESK TECHNICIAN II

Magnolia Regional Health Center -
Corinth, MS

Apply Now

Job Details

Full-time

Qualifications

Associate's degree
IT department experience

Full Job Description

Help Desk Tech, Level II
I.T.
Full Time

Job Summary:
The Help Desk Technician II implements and supports organizational desktop and network equipment and is the key technical resource responding to end user incidents and requests reported to the Help Desk. Problems beyond the scope of their ability or responsibility are documented in a timely manner to appropriate support personnel. Based on proficiency with PC-based equipment and cabling, the Help Desk Technician II can provide expanded on-site support to technical resources, if needed.

Participation in 24/7 on-call support is required based on organizational IT staff rotation. The Help Desk Technician II adheres to and supports MRHC IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT desktop equipment and software.

Department Specific Responsibilities:

Installs and repairs organizational IT equipment and software per MRHC IT standards and guidelines, including but not limited to terminals, personal computers, printers, network gear, cabling, and related software products
Responds to and resolves inquiries and requests for assistance entered through the IT ticket tracking systems, in-order to provide tracking and trending of issues, and escalates issues beyond the scope of their ability or responsbility to the appropriate resource in a timely manner
Analyzes and provides hands-on support for simple to moderate inquires.
Determines appropriate resources to resolve the problem and coordinates with other organizational areas, as needed
Performs organizational-based moves, adds, and changes (MAC's) as needed
Provides 24/7 on-call support based on staff rotations, and carries a pager as warrented
Aids and trains users on use of organizational information technology.
Performs preventative maintenance on IT assets as warranted within the scope of the Help Desk Support team
Assists in the creation and maintenance of technical documentation
Efectively works with colleagues, Help Desk and other IT personnel to ensure that organizational priorities and standards are achieved
Participates in meetings, committees and continuing education to improve individual, departmental, and organizational performance
Maintains and protects confidentiality with regard to all aspects of patient care and employee information
Performs others duties as assigned

Education Requirements:
Associates Degree in Computer Science, MIS, CIS or other related technology field is required. Bachelors degree in Computer Science, MIS, CIS or other related technology field is preferred.

Certification/Licensure Requirements:
ITIL Foundations, Network+, CCENT and or/Microsoft certifications are desired

Experience:
Must have 3-4 years IT experience

Location: Magnolia Regional Health Center · Information Technology
Schedule: FT (Full time)

Apply Now

Refine Your Search

help desk support jobs in corinth, ms

IT, HELP DESK TECHNICIAN II

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for help desk support in corinth, ms

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected