Top 6 Help desk technician Jobs in Corning, Ny

IT Support
I. D. Booth Inc. —Elmira, NY
- $17 - $21 an hour
- Weekends as needed
- Azure
- ERP systems
- Mid-level
Quick Apply
1d
Lead Technician
EMCOR Facilities Services, Inc. —Horseheads, NY
- $28 - $35 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
7d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Elmira, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Reagents Production Supervisor
MiTeGen —Ithaca, NY
Bachelor’s degree in Chemistry, Biology or related field with experience in pharmaceutical or industrial chemical manufacturing environments preferred.
$57,000 - $70,000 a year
Quick Apply
Events Production Lead Technician
The Corning Museum of Glass —Corning, NY
Bachelor’s degree in audio-visual technology or a related field preferred. Troubleshoot technical issues across audio, video, and lighting systems during events…
$26 - $29 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply
Help Desk Technician
Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for help desk technician in corning, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk technician jobs near corning, ny

IT Support

I. D. Booth Inc.
Elmira, NY

Quick Apply

Job Details

Full-time
$17 - $21 an hour
1 day ago

Qualifications

Web development
ERP systems
Zoom
Driver's License
Computer hardware
Remote access software
Linux
Desktop administration

Full Job Description

IT Support Job Description

|.D. Booth, Inc. is seeking a highly skilled and versatile IT Technician to join our dynamic team. The

successful candidate will be responsible for providing comprehensive technical support, troubleshooting, and maintenance services for the company's computer systems, networks, and related technologies.

Responsibilities

Hardware and Software Support

- Set up new desktop and laptop computers, mobile devices, cell phones, scanners, printers and other peripherals

- Troubleshoot desktop hardware and software issues, including resolving printer problems

- Update operating systems and install software on desktops and laptops

- Remove viruses and spyware from desktops and laptops

- Configure and troubleshoot connections between desktops/laptops and servers

- Maintain security camera systems, replace cameras as needed

- Run and terminate Ethernet lines, troubleshoot ethernet radios

- Replace AP’s and switches, indoors and outdoors, when necessary

Network Administration

- Set up network connections on desktops and laptops

- Understand and troubleshoot various network setups, including LAN, WAN, Ethernet, Wi-Fi, VPN, and fiber optic networks

- Assist network administrators as needed

User Support

- Answer help desk calls, emails, and in-person complaints, providing support to end-users

- Escalate issues to appropriate personnel when necessary

- Provide informal or formal training to users on computer hardware and software usage

- Disconnect, move, and reconnect desktops, laptops, and printers during departmental or employee relocations

- Travel to any branch when necessary if remote support doesn’t solve the problem

Security and Compliance

- Enforce security policies and protocols to protect data and ensure compliance with industry regulations and best practices

Documentation and Inventory Management

- Maintain accurate records of hardware and software inventory, user requests, issue resolutions, and system configurations

- Create how-to documents, checklists, and end-user documentation for policies, procedures, and software usage

Remote Support

- Provide remote support to users working from different locations, using remote desktop tools and communication technologies

Additional Responsibilities

- Possess knowledge of a wide range of operating systems and software for various electronic devices

- Act as a system administrator for the company's ERP system, troubleshooting hardware, software, and data issues

- Familiar with social media platforms and capable of creating content and updating sites

- Knowledge of web development (HTML, PHP, CSS, SQL, frameworks), website maintenance, and control panel management (WHM, cPanel)

- Set up and troubleshoot email configurations on all devices and clients

- Knowledge of Linux, Unix, and command-line interfaces

- Familiarity with Android and iOS operating systems

- Understanding of data transfer protocols, including FTP, XML

- Understand, set-up and troubleshoot all forms of remote conferencing and access including Zoom, Web, Microsoft Team, and Google meet.

- Stay up-to-date with industry standards and new products

- Knowledge and usage of Fortinet products

- Maintain telephones and phone systems at all branches

- Analyze data, create, and run reports

- Knowledge of cloud server technologies including Azure

- Ability to read and understand code

- Anything else as assigned by supervisors

Qualifications and Skills

- Proven experience as an IT Technician or similar role

- Strong troubleshooting mindset, attention to detail and ability to problem solve

- Ability to work well under stress and deal with difficult people

- Excellent oral and written communication skills

- Quick learner with a self-teaching mindset

-Ability to accurately remember, retain, and follow documented instructions and procedures—even for tasks performed only a few times per year.

-Takes initiative to identify issues, determine next steps, and follow through with minimal supervision.

- Familiarity with various operating systems, hardware, and software

- Knowledge of network technologies and security protocols

- Analytical and problem-solving skills

- Ability to multitask and prioritize tasks effectively

- Team player with a positive attitude

- Must have valid driver license

- Flexible work schedule may be needed - some nights and weekend may be required — ability to answer off-hours support calls

|.D. Booth, Inc. offers a competitive compensation package and opportunities for professional growth. If you meet the qualifications and are passionate about technology, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Experience:

Linux: 1 year (Preferred)
Web development: 1 year (Preferred)
ERP systems: 1 year (Preferred)

Ability to Commute:

Elmira, NY (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk technician jobs in corning, ny

IT Support

Lead Technician

Now Hiring IT and Telecom Field Technicians

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for help desk technician in corning, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected