Top 424 Support coordinator Jobs in Cranberry Township, Pa

Customer Relationship Coordinator
Microbac —Warrendale, PA
- Weekends as needed
- Pass drug screening
- Laboratory experience
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
12d
Life Insurance New Business Coordinator / Case Manager
The Monteverde Group —Pittsburgh, PA
- $65,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Partner Coordinator
Blink Health —Pittsburgh, PA
- Mid-level
- Office
- 3 years
- Free parking
- Commuter assistance
Quick Apply
13d
Program Coordinator - Autism Services
Wesley Family Services —Wexford, PA
- $50,000 - $56,000 a year
- Weekends as needed
- Hybrid work
- LMFT
- Certified Nurse Practitioner
- Licensed Clinical Social Worker
- Paid parental leave
- Paid holidays
Quick Apply
RN Clinical Triage, Transfer and Throughput Coordinator- AHN
Allegheny Health Network —Pittsburgh, PA
- Full-time
- Nursing
- Patient monitoring
- RN License
Bilingual Youth Program Coordinator
Casa San Jose —Pittsburgh, PA
- From $21 an hour
- Weekends as needed
- Background check
- Spanish
- Social media management
- Health insurance
- Dental insurance
Quick Apply
Shipping & Inventory Coordinator
Pittsburgh Intermodal Terminal —Ambridge, PA
- $15 - $17 an hour
- Full-time
- Microsoft Access
- Customer service
- Office
- Health insurance
- 401(k)
Quick Apply
Permitting Project Coordinator
GreenKey Solar —Pennsylvania
- $90,000 - $120,000 a year
- Full-time
- Public speaking
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
11d
Community Care Coordinator II (CNA OR LPN)
Lutheran SeniorLife —Beaver, PA
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Mileage reimbursement
- Paid holidays
Accounting Coordinator
Allegheny Refrigeration Sales Co. —Pittsburgh, PA
- $55,000 - $70,000 a year
- Full-time
- Office
- Administrative experience
- QuickBooks
- Health insurance
- Dental insurance
Quick Apply
Bilingual Mental Health Coordinator
Casa San Jose —Pittsburgh, PA
- $24 - $28 an hour
- Weekends as needed
- Spanish
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
HR Coordinator (Bilingual: Spanish Preferred)
Danzer Veneer Americas, Inc —Darlington, PA
- From $25 an hour
- Full-time
- Spanish
- Mid-level
- Warehouse
- Paid holidays
- Health insurance
Quick Apply
2d
Case Coordinator
Pyramid Healthcare —Gibsonia, PA
- $15 - $17 an hour
- Full-time
- CPR Certification
- Addiction Medicine
- BLS Certification
- Health insurance
- Dental insurance
Inventory Control Coordinator
CVS Health —Monroeville, PA
- $17.00 - $28.46 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Product management
- Health insurance
- Dental insurance
5d
Medicare Center Coordinator
CAI —Pittsburgh, PA
- $15 - $19 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid training
- Health insurance
3d
Treatment Care Coordinator
South Hills Dental Arts —Pittsburgh, PA
- $22 - $27 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Blended Service Coordinator
CHARTIERS CENTER —Pittsburgh, PA
- Full-time
- Adults
- Mid-level
- Master's degree
- Free parking
- Paid holidays
Quick Apply
Front Desk Coordinator
Refresh Dental —Mars, PA
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- Disability insurance
- Health insurance
Maintenance Coordinator
Passavant Memorial Homes —Pittsburgh, PA
- From $75,000 a year
- Email
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Program Coordinator - Home and Community Services
Passavant Memorial Homes —Allegheny County, PA
- $50,000 a year
- Email
- Experience working with individuals with developmental disabilities
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Customer Relationship Coordinator

Microbac -
Warrendale, PA

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Flextime
Vision insurance
Life insurance
Referral program

Qualifications

Computer operation
Desktop applications

Full Job Description

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you!

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

Customer Relationship Coordinators work within our Customer Relationship team, supporting CR and operations by providing world class customer experience (CX) to Tier III customers through timely response and effective communication. Customer Relationship Coordinators engage in a variety of client centered tasks such as greeting clients, addressing and routing client questions and concerns, partnering with management and operations to solve basic customer issues, assisting in the creation of reports and addressing other clerical duties as needed.

MAJOR/ESSENTIAL FUNCTIONS:

Ensure clients have a positive customer experience through proactive and professional customer service efforts.
Execute a number of administrative duties such as making and fielding phone calls, emailing and faxing documents, data entry and other clerical functions as needed
Maintain a high level of professional contact with assigned Tier III clients
Administrative duties that include data entry, formulating, compiling and reviewing reports, and developing informational materials
Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management.
As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer’s expectations and follow up with solutions.
Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system.
Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
Communicate and collaborate with technical staff to uncover solutions to client needs.
Set up accounts, file documents, and ensure documents are thoroughly and accurately completed
May support sales team with various duties including answering questions and preparing quotes
May support Field Staff with scheduled pick-ups on the weekend. Driving to and from the lab will be required and a Company Car will be provided for these travels.
May assist Sample Receiving staff with the intake and logging of samples, specifically on the weekend.
Verify chain of custody forms/schedule work
Assist with the logging and tracking of client test samples
Perform other related duties as needed

PREFERRED QUALIFICATIONS:

Job Requirements:

Broad knowledge and proven experience in customer service

Excellent written and verbal communication skills
PC proficiency
Basic problem-solving abilities
General technical industry knowledge as evident by a basic understanding of concepts, terminology and instrumentation used
General understanding of EPA and/or FDA/USDA regulatory standards and protocols related to analytical testing is preferred. Education and Experience:
Bachelor’s Degree in a field related to the Sciences or 1 year of relevant experience preferred
Prior customer service experience required
Prior commercial laboratory experience preferred
Must be a self-starter. Be able to prioritize workload and handle many competing tasks at once.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.

Working Conditions:

While performing the duties of this job, the employee will be in a general office environment.
The noise level in the work environment is usually moderate.
This job may require travel less than 20%

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

OTHER:

This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.

Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

Shifts would be Wednesday-Sunday, 8am-5pm. Working the weekends will be consistent and mandatory for this role. Monday and Tuesday will be the days off weekly.

Quick Apply

Refine Your Search

support coordinator jobs in cranberry township, pa

Customer Relationship Coordinator

Life Insurance New Business Coordinator / Case Manager

Pharmacy Partner Coordinator

Program Coordinator - Autism Services

RN Clinical Triage, Transfer and Throughput Coordinator- AHN

Bilingual Youth Program Coordinator

Shipping & Inventory Coordinator

Permitting Project Coordinator

Community Care Coordinator II (CNA OR LPN)

Accounting Coordinator

Bilingual Mental Health Coordinator

HR Coordinator (Bilingual: Spanish Preferred)

Case Coordinator

Inventory Control Coordinator

Medicare Center Coordinator

Treatment Care Coordinator

Blended Service Coordinator

Front Desk Coordinator

Maintenance Coordinator

Program Coordinator - Home and Community Services

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