Top 1 Retail operations manager Jobs in Cullowhee, Nc

Retail Operations Manager
Blue Ridge Furniture —Canton, NC
- $80,000 - $120,000 a year
- Full-time
- Merchandising
- Mid-level
- Recruiting
- Relocation assistance
- 401(k)
Quick Apply
18h

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Retail Operations Manager

Blue Ridge Furniture
Canton, NC

Quick Apply

Job Details

Full-time
$80,000 - $120,000 a year
18 hours ago

Benefits

Relocation assistance
401(k)
Paid time off
401(k) matching
Employee discount

Qualifications

Retail sales transactions
Practicing in a sourcing or procurement role
Retail industry sales team management experience
Furniture store experience
Managing inventory control systems
Managing retail teams
Operations coordination
Customer order taking
Merchandising
Managing sales strategy or development teams
Retail buying
Processing cash transactions
Sales training
Team scheduling
Purchase order management
Sales team management
Hiring
Retail category management
Scheduling pickups and deliveries
Financial record maintenance
Overseeing payroll
Recruiting
Organizational skills
Time-based sales targets
Sales strategy
Activity sales targets
Furniture sales
Damaged goods handling
Sales leadership
POS systems

Full Job Description

Job Overview

We're looking for a Furniture Retail Operations Manager to run the show across multiple locations. You'll own the floor, the numbers, and the team. This isn't fast-fashion retail. Furniture is high-ticket, considered-purchase, relationship-driven selling, backed by delivery logistics most retailers never touch. We need someone who's done it before.

Responsibilities

Run daily store operations: showroom floor sets, vignette merchandising, special-order tracking, and POS transactions from quote to close.
Drive sales performance across big-ticket categories (upholstery, casegoods, mattresses, outdoor) and hit revenue and average-ticket targets.
Manage the full order lifecycle: custom and special orders, manufacturer lead times, backorders, warehouse coordination, and white-glove delivery scheduling.
Recruit, hire, and train sales associates and design consultants; coach them on needs-based selling, not just walking the floor.
Own payroll, scheduling, and basic bookkeeping
Control inventory: floor samples, showroom stock, warehouse counts, damages, and shrinkage. Furniture damage and freight claims are a real cost center, watch them closely.
Oversee cash handling, financing applications, and protection-plan attachment rates.
Own budgeting, vendor purchasing, and floor-plan resets tied to new product lines.
Build a culture where the team treats every sale as a relationship, not a transaction, customers often return for a house full of furniture, one room at a time.
Communicate clearly with warehouse, delivery, and customer service teams so nothing falls through the cracks between sale and doorstep.

Requirements

Proven experience managing a furniture, mattress, or home-goods store, or a comparable high-ticket, low-frequency retail environment. Furniture experience required.
Track record of hitting sales targets through a commissioned or design-consultant sales team.
Working knowledge of POS and order-management systems, special-order workflows, and delivery scheduling.
Experience with financing programs, protection-plan and mattress sales.
Hiring, training, and payroll experience. You should be comfortable running the business side, not just the floor.
Inventory control experience specific to bulky goods: floor samples, warehouse stock, freight damage, and claims.
Strong organizational skills; you'll juggle sales, logistics, and staffing across multiple locations at once.

Ready to run a store where the sales matter and the deliveries are complicated? Apply and let's talk.

Pay: $80,000.00 - $120,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off
Relocation assistance

Application Question(s):

Are you located in or willing to move to the greater Asheville/Canton area?

Experience:

Furniture sales: 5 years (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

Canton, NC (Required)

Work Location: In person

Quick Apply

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