Top 1024 Customer success Jobs in Daleville, Va

Customer Success Specialist
MicroCAD Training & Consulting —Roanoke, VA
- Mid-level
- Product management
- In-person
- Health savings account
- Disability insurance
Student Success Coach
Hollins University —Roanoke, VA
- $42,800 - $49,000 a year
- Weekends as needed
- Customer service
- Research
- Mid-level
12d
Senior Talent Advisor
Elbit America —Roanoke, VA
- $85,000 - $100,000 a year
- Full-time
- 6 years
- Writing skills
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Customer Care Representative
Roanoke Mechanical Heating & Cooling —Roanoke, VA
- $21 - $25 an hour
- Full-time
- Office
- Computer skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Community Manager
Asset Living —Roanoke, VA
- $72,000 - $79,500 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d
Receptionist and Administrative Assistant
Virginia Tech —Roanoke, VA
- Overtime
- Writing skills
- Office
- University
Employment Consultant- Roanoke, VA (Roanoke/Salem/Vinton)
Career Support Systems,LLC —Roanoke, VA
- $23 an hour
- Full-time
- Bilingual
- Microsoft Word
- Experience working with individuals with disabilities
- Flexible schedule
Field Sales Representative
Protect 1 Family —Roanoke, VA
- $75,000 - $105,000 a year
- Full-time
- Background check
- Sales
- Business development
Quick Apply
Health Services Administrator (RN)
MEDIKO INC —Roanoke, VA
- $95,765 - $120,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Wellness program
- Health savings account
Quick Apply
General Manager Club Pilates
Xponential Fitness —Roanoke, VA
- Weekends as needed
- Writing skills
- Mid-level
- Supervising experience
Quick Apply
In-Home Sales Consultant
Renewal by Andersen of Central Virginia —Roanoke, VA
- $150,000 - $250,000 a year
- Full-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Disability insurance
Quick Apply
Certified Surgical Technologist (CVOR)
Career Land Center, LLC —Salem, VA
- Full-time
- Acute care
- Surgery
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
RN Field Case Manager
Sedgwick —Virginia
- Full-time
- Nursing
- RN License
- Mid-level
- Continuing education credits
- Health savings account
Roof Repair Mechanic Lead
Cenvar Roofing & Solar —Roanoke, VA
- $60,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Commissioning Manager
Thermo Systems LLC —Virginia
- $105,000 - $160,000 a year
- Full-time
- Hybrid work
- Engineering
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Used Vehicle Acquisition Specialist
Priority Honda Roanoke —Roanoke, VA
- $3,000 a month
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
8d
Retail Marketing Representative
Renewal by Andersen of Central Virginia —Roanoke, VA
- $20 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Driving
- US work authorization
- Paid training
- Disability insurance
Quick Apply
Experienced Diesel Technician Troutville
VANGUARD TRUCK CENTERS LLC —Troutville, VA
- Background check
- Dealership
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
6d
Project Manager (Electrical Contractor)
Service Electric Company, a Quanta Services Co —Roanoke, VA
- $123 - $1,234 a week
- Full-time
- Microsoft Excel
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
7d
Western VA Regional Manager (Startup Region)
Office Pride of Virginia Beach —Roanoke, VA
- $70,000 - $80,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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customer success jobs near daleville, va

Customer Success Specialist

MicroCAD Training & Consulting -
Roanoke, VA

Apply Now

Job Details

Benefits

Health savings account
Disability insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

Mid-level
Product management
2 years
Communication skills
Time management

Full Job Description

Position in Roanoke, VA or remote

MicroCAD is seeking a Customer Success Specialist (CSS) to support our growing Customer Success Team.

Our Customer Success team focuses on successfully engaging our clients by increasing adoption of our solutions, and securing our clients are meeting their business goals. This is accomplished by ensuring our clients are effectively using their Autodesk software, deriving the maximum benefit from their Autodesk investment; and MicroCAD’s services, support, and training offerings.

The goal is to achieve maximum profitability and growth in-line with the overall company goals. The CSS helps and supports the Account Executives expand the client base.

Principal Duties and Responsibilities:

Drive retention of core products/solutions by providing post-sales guidance and initiatives directly to clients.
Manage a portfolio of clients and interacting with directly with clients via verbal and written communications.
Help at-risk clients by promoting overall client satisfaction, product adoption, retention, and renewals.
The role will partner with respective Account Executives by providing clients health leadership, handling escalations on at-risk clients, and being a resource on how best to leverage Clients Success tools.
Ensure that clients derive maximum value from their investment in SaaS solutions, MicroCAD services and training offerings; and identify new opportunities by collaborating with other teams to ensure growth attainment.
Develop a comprehensive understanding of typical business challenges faced by clients and common objectives to appropriately map solutions and associated business services to address their needs.
May include scheduling activation and/or product training, conducting client health checks, identifying opportunities to expand relationships, up-selling/cross-selling new products.
The CSS role requires an elevated level of influence over the client’s lifecycle through renewal.
Conduct outbound client calls with a required minimum quota of calls per time-period.
Use ZOHO CRM to document all client opportunities and client activity.
Build strong relationships with internal teams.
Respond to team members and client inquiries in a professional and prompt manner.
Build strong client relationships for repeat business.
Other ad hoc and cross-training duties as needed.

Minimum Qualifications:

At least 2 years of post-graduate work experience in a professional inside-sales, client’s success, and/or renewals team (preferably software / SaaS).
Previous experience and success in a quota attainment position.
Previous clients facing experience.
Excellent verbal and written communication skills.
Proficient in MS Office products (Excel, Word, MS Outlook), Google suite and/or other related products.
Experience with Zoho or other CRM software programs.
Technologically savvy and willing to learn new software platforms and other related technologies.
Available to work on-site at our Roanoke, VA office on a pre-determined schedule.
Excellent time management, administrative skills, and attention to detail.
High Energy and a positive demeanor.

Preferred Qualifications:

Relevant Bachelor’s degree preferred.
Experience in client facing roles including account management, clients support, product management and sales.
Excellent people skills to build strong positive relationships, particularly with field organizations and business partners.
Highly skilled at multi-tasking with the ability to quickly adapt and learn.
Ability to build collaborative relationships within the sales and tech support to facilitate better client experience.

MicroCAD offers full benefits, including: Blue Cross Blue Shield Medical, with company funded Health Savings Account, Blue Cross Blue Shield Dental and Vision Plan, Optional Life, STD and LDT insurance plans. 401K plan with company contributions. Generous Paid Time off with flexible work schedules. MicroCAD is an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer success jobs in daleville, va

Customer Success Specialist

Student Success Coach

Senior Talent Advisor

Customer Care Representative

Community Manager

Receptionist and Administrative Assistant

Employment Consultant- Roanoke, VA (Roanoke/Salem/Vinton)

Field Sales Representative

Health Services Administrator (RN)

General Manager Club Pilates

In-Home Sales Consultant

Certified Surgical Technologist (CVOR)

RN Field Case Manager

Roof Repair Mechanic Lead

Commissioning Manager

Used Vehicle Acquisition Specialist

Retail Marketing Representative

Experienced Diesel Technician Troutville

Project Manager (Electrical Contractor)

Western VA Regional Manager (Startup Region)

I want to receive the latest job alert for customer success in daleville, va

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