Top 215 software Jobs in dalton, ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
1d
Automation Analyst
HomeServe USA —Chattanooga, TN
- $82,759.65 - $134,867.58 a year
- Call employer
- Mid-level
- Office
- SQL
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IT Analyst
Shaw Industries Group, Inc. —Dalton, GA
- 8 hour shift
- Hybrid work
- OSHA
- Mid-level
- 3 years
IT Specialist
Campbell Printing Company Inc —Dalton, GA
- Full-time
- Entry level
- Under 1 year
Quick Apply
1d
Analytics Engineer
Shaw Industries Group, Inc. —Dalton, GA
- 8 hour shift
- Hybrid work
- Computer Science
- Mid-level
- Office
8d
Master Data Coordinator
Mohawk Industries —Dalton, GA
- Office
- Residential
- Analysis skills
Epic Radiant Analyst
Vitruvian Health —Dalton, GA
- Full-time
- Customer service
- Writing skills
- System design
Field Support Specialist
The New Flat Rate —Dalton, GA
- $59,000 - $79,000 a year
- Full-time
- Mid-level
- Office
- Electrical experience
- Paid holidays
- Health insurance
Engineer, Data II
U.S. Xpress —Chattanooga, TN
- $82,700 - $103,400 a year
- Azure
- Computer Science
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Agile Facilitator
Health One Alliance, LLC —Dalton, GA
- Full-time
- Background check
- Azure
- Pass drug screening
- Wellness program
- Health savings account
PHP Developer
Long of Chattanooga AutoMall —Chattanooga, TN
- $100,000 a year
- Full-time
- 5 years
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
Local IT Infrastructure & Shopfloor Support Technician
Techniplas —Dalton, GA
- Full-time
- Computer Science
- Mid-level
- Communication skills
Quick Apply
Product Automation Engineer
U.S. Xpress —Chattanooga, TN
- $71,900 - $89,900 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Profit sharing
- Paid parental leave
Quick Apply
IT Audit Manager
Shaw Industries Group, Inc. —Dalton, GA
- 8 hour shift
- Computer Science
- 5 years
- Analysis skills
Senior Solutions Architect (RapidScale)
Cox Communications —Georgia
- $129,400 - $194,000 a year
- Full-time
- Azure
- Bachelor of Science
- DevOps
- Paid jury duty
- Paid holidays
Information Technology - Junior Programmer
Stanton Carpet —Calhoun, GA
- Full-time
- Computer Science
- Mid-level
- Residential
Quick Apply
7d
Engineer, II Software
U.S. Xpress —Chattanooga, TN
- Computer science
- Computer Science
- System design
- Profit sharing
- Paid parental leave
Quick Apply
IT Technician
City of Collegedale —Collegedale, TN
- $32.21 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
2d
Epic Resolute Professional Billing Analyst - FT - Days
Vitruvian Health —Dalton, GA
- Full-time
- Mid-level
Sales General - Salesforce Administrator
Stanton Carpet —Calhoun, GA
- Full-time
- 5 years
- Office
- Residential
Quick Apply

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Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year
1 day ago

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

software jobs in dalton, ga

Senior Microsoft Communications Support Engineer

Automation Analyst

IT Analyst

IT Specialist

Analytics Engineer

Master Data Coordinator

Epic Radiant Analyst

Field Support Specialist

Engineer, Data II

Agile Facilitator

PHP Developer

Local IT Infrastructure & Shopfloor Support Technician

Product Automation Engineer

IT Audit Manager

Senior Solutions Architect (RapidScale)

Information Technology - Junior Programmer

Engineer, II Software

IT Technician

Epic Resolute Professional Billing Analyst - FT - Days

Sales General - Salesforce Administrator

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