Top 46 It technical support Jobs in Daphne, Al

Lead IT Technician
Confidential —Mobile, AL
- $72,000 - $90,000 a year
- Weekends as needed
- Windows
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Entry Level IT Technician
Grand Hotel Golf Resort and Spa, Autograph Collection —Point Clear, AL
- Hospitality
- Experience equivalent to degree accepted
- Ability to lift 75 pounds
- Health savings account
- Health insurance
Quick Apply
1d
PC Specialist
Infirmary Health —Mobile, AL
- Full-time
- Computer science
- Computer Science
- Computer literacy
IT Associate Desktop support analyst
Harris Computer Systems —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Field Service Engineer / Helpdesk
DealerGeek —Daphne, AL
- $42,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Travel
Quick Apply
IT Associate Desktop support analyst
Altera Digital Health Inc. —Mobile, AL
- $22.83 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Help Desk Technician, Tier II
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
IT Support Technician
Woerner Agribusiness LLC —Foley, AL
- Weekends as needed
- Microsoft Outlook
- Mid-level
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician
Columbia Southern University —Orange Beach, AL
- Extended hours
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
Support Consultant- H
Altera Digital Health Inc. —Mobile, AL
- $27.02 an hour
- Full-time
- Mid-level
- Finance
- SQL
3d
Support Consultant- H
Harris Computer Systems —Mobile, AL
- $27.02 an hour
- Full-time
- Mid-level
- Finance
- SQL
3d
CX Specialist I, VoIP
C Spire —Mobile, AL
- Full-time
- Mid-level
- Continuous improvement
- Ability to sit for extended periods
- Wellness program
- Health insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Mobile, AL
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
7d
IT Support Assistant
South Dade Air Conditioning & Refrigeration, Inc. —Foley, AL
- Full-time
- Office
- Microsoft Office
- Communication skills
Quick Apply
4d
Customer service associate
Tjx marshall —Foley, AL
- $21.89 - $26.36 an hour
- Part-time
- Writing skills
- Continuous improvement
- Organizational skills
Quick Apply
User Support Officer
Nouryon —Axis, AL
- Full-time
- 5 years
- Windows
- SQL
Technical Support Management (TSM) Specialist
Koniag Government Services —Mobile, AL
- Weekends as needed
- Microsoft Excel
- 6 years
- Construction site
- Paid holidays
- Health insurance
Technical Support Engineer - Etch AMNA
Applied Materials —Mobile, AL
- $96,000 - $132,000 a year
- 8 hour shift
- Up to 50% travel
- Mid-level
- Bachelor's degree
CUSTOMER SERVICE REPRESENTATIVE I AND II - DAPHNE and FOLEY
Riviera Utilities —Foley, AL
- $47,311 - $72,794 a year
- Microsoft Excel
- Microsoft Outlook
- Sales
5d

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Lead IT Technician

Confidential
Mobile, AL

Quick Apply

Job Details

Full-time
$72,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Mobile device support
Laptop (troubleshooting support)
iOS
Hardware maintenance
Wireless network configuration
Windows
Printer (troubleshooting support)
VLAN
Driver's License
Desktop (troubleshooting support)
Azure AD
Networking equipment (troubleshooting support)
macOS administration
macOS
Managing projects
Microsoft 365 support
CompTIA Security+
Restaurant experience
Peripheral hardware support
Intune
Network security

Full Job Description

Position Summary:
The Lead IT Technician is HHG's senior on-site technologist and the most experienced set of technical hands across the estate. This is a hands-on leadership role: you fix the hard problems yourself; you are the first escalation point for everything technical, and you own the day-to-day running of HHG's technology while building the in-house function over time. You will work closely with, and through, HHG's managed services provider (MSP), holding them accountable for their commitments while bringing routine support and project execution in-house. As the team grows, you will lead and mentor junior technicians. A core principle guides the work: HHG owns its assets and the accounts that control them, and we manage them directly, with vendors granted access we can review and revoke. This role suits an experienced technician who is ready to lead, is comfortable in a fast, loud hospitality environment, and takes ownership of uptime, standards, and getting things genuinely fixed rather than patched.

Key Responsibilities:

Be the escalation point. Own the hardest technical problems across all sites and resolve issues that stop service, payments, or the kitchen, fast and permanently.
Set the standard. Define and maintain HHG's technical standards, naming, configurations, and documentation so every site is set up and supported consistently.
Lead the team as it grows. Mentor and direct junior technicians and help-desk staff, set priorities, and review work quality.
Keep service running. Ensure POS terminals, kitchen displays, receipt printers, payment devices, and Wi-Fi stay up during operating hours, and lead the response when they do not.
Support staff and managers. Provide patient, service-minded help with accounts, devices, and everyday technology, and make sure managers know who to call and trust it gets handled.
Run identity and device management. Administer Microsoft 365 / Entra ID and lead device management through Apple Business Manager and Microsoft Intune, including onboarding and offboarding of restaurant staff.
Own the device fleet. Standardize the setup, deployment, maintenance, and retirement of computers, tablets, and peripherals, and bring devices consistently under HHG-managed identity.
Lead network operations. Own the UniFi network estate (gateways, switches, access points): connectivity, Wi-Fi coverage, segmentation, and consolidation toward a single HHG-controlled account across all sites.
Protect uptime with power. Maintain the standardized battery-backup (UPS) fleet, monitor health, and replace units proactively.
Own infrastructure hygiene. Keep server and network closets clean, labeled, and documented, and oversee cabling and hardware installs to standard.
Lead restaurant-systems support. Serve as HHG's senior hands-on point-of-sale and kitchen display systems, and a key owner during the upcoming POS platform rollout and go-live.
Drive modernization projects. Plan and execute IT initiatives on-site (device-management rollout, network migration, power standardization, camera and POS projects), with clear milestones and follow-through.
Manage vendors. Act as HHG's technical point of contact for the MSP, internet providers, and equipment vendors, hold them to committed dates, and confirm work is completed correctly.
Protect HHG ownership. Maintain a living inventory of HHG-owned hardware, accounts, licenses, and warranties, and ensure HHG retains ownership and administrative control of its systems.
Perform other duties as assigned.

Qualifications:

5 or more years in IT support, field/desktop support, or systems administration, including experience taking the lead on issues and projects.
Strong, hands-on troubleshooting across Windows and Apple (macOS / iOS / iPadOS) devices, printers, and peripherals.
Solid networking knowledge: switches, access points, Wi-Fi, VLANs, IP addressing, and methodical network troubleshooting.
Confident administering Microsoft 365 / Entra ID (accounts, licensing, security basics).
Proven ability to stay calm, organized, and decisive under pressure during live service.
Clear communication with non-technical staff and the ability to coordinate vendors firmly and professionally.
Reliable transportation, a valid driver's license, and willingness to travel between sites, including occasional out-of-state travel.
Availability for nights, weekends, holidays, and on-call leadership.
Authorized to work in the United States.

Preferred Qualifications:

IT experience in restaurants, hospitality, retail, or another multi-location environment.
Hands-on experience with point-of-sale and kitchen display systems, ideally through an implementation or rollout.
Experience with UniFi / Ubiquiti networking and with device management (Intune and Apple Business Manager).
Experience in managing or holding MSPs and vendors accountable.
Certifications such as CompTIA Security+ or Network+, or Microsoft and Apple credentials.
Experience mentoring or leading other technicians.

Physical Requirements and Working Conditions:

Work in active restaurant and kitchen environments that can be hot, loud, and busy.
Stand, walk, kneel, and work for extended periods during installs and repairs.
Lift and carry equipment up to approximately 50 pounds (for example battery-backup units and network gear).
Use ladders and work at heights to service access points, cameras, and cabling.
Travel between locations by vehicle, with occasional out-of-state travel.

Pay: $72,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it technical support jobs in daphne, al

Lead IT Technician

Entry Level IT Technician

PC Specialist

IT Associate Desktop support analyst

Field Service Engineer / Helpdesk

IT Associate Desktop support analyst

Help Desk Technician, Tier II

IT Help Desk Technician

IT Support Technician

Desktop Support Technician

Support Consultant- H

Support Consultant- H

CX Specialist I, VoIP

Geek Squad Agent (Retail Store)

IT Support Assistant

Customer service associate

User Support Officer

Technical Support Management (TSM) Specialist

Technical Support Engineer - Etch AMNA

CUSTOMER SERVICE REPRESENTATIVE I AND II - DAPHNE and FOLEY

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