Top 12 Service desk systems analyst Jobs in Dayton, Oh

Help Desk Analyst (Tier I)
DINE SOURCE LLC —Wright-Patterson AFB, OH
- Full-time
- Mid-level
- Communication skills
- Commercial
- Disability insurance
- Health insurance
Quick Apply
Service Desk Systems Analyst
Concept Plus —Dayton, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Operations and Production Assistant
Repacorp Inc —Tipp City, OH
- Full-time
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
13d
IT Support Analyst
CSafe Global —Monroe, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Financial Improvement and Audit Readiness (FIAR) Support Analyst FM-9.10
Credence —Wright-Patterson AFB, OH
- Urgently hiring
- Research
- Office
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Help Desk Analyst :: Franklin or Madison
Software Technology Inc —Franklin, OH
- Mid-level
- Office
- Windows
Quick Apply
Business Analyst
Bering Straits Native Corporation —Beavercreek, OH
- $100,000 - $140,000 a year
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Program Analyst/Directors Action Group F-35 DIV (OZJ) - 1.1.01
Credence —Wpafb, OH
- Urgently hiring
- Office
- 3 years
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
UM Authorization Analyst 2 Bilingual
Starling Oncology —Dayton, OH
- $71,000 - $85,000 a year
- Remote
- Spanish
- Customer service
- English
Quick Apply
3d
Sr. PRPS Analyst SME - 7-14-26
Macalogic —Dayton, OH
- $110,000 - $135,000 a year
- Full-time
- 5 years
- English
- SQL
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Help Desk Analyst (Tier I)
DINE SOURCE LLC —Wright-Patterson AFB, OH
Excellent communication skills, with the ability to explain technical concepts to non-technical users. Ensure all tickets are thoroughly documented, including…
Quick Apply
Service Desk Systems Analyst
Concept Plus —Dayton, OH
Associate degree or higher in Computer Science, Information Technology, or a related field (or equivalent experience).
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

NextGen System Analyst
Integrated Services for Behavioral Health —Columbus, OH
A valid driver's license is required. Serve as the point of contact for user questions and routine technical assistance.
$54,000.00 - $77,720.36 a year
Quick Apply
Service Desk Analyst I (Columbus)
RedHelm —Columbus, OH
Valid driver's license and reliable transportation may be required. Perform basic user account administration, including password resets, group membership…
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for service desk systems analyst in dayton, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk systems analyst jobs near dayton, oh

Help Desk Analyst (Tier I)

DINE SOURCE LLC -
Wright-Patterson AFB, OH

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Retirement plan

Qualifications

Laptop (troubleshooting support)
Incident management software
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
IAT Level II
Ticketing system technical support

Full Job Description

Dine Source is seeking a Tier I Help Desk Analyst to support an Air Force program. We are seeking a motivated professional to join our team. As a member of our team, you'll provide support to our internal and external customers.

*This position is contingent upon contract award.*

Responsibilities:

Ticketing System Management:
- Utilize Government-provided help desk ticketing software (ServiceNow) to log, monitor, and resolve trouble tickets.
- Ensure all tickets are thoroughly documented, including troubleshooting methods, root cause analysis, and resolution.
Knowledge Management:
- Develop and maintain a Knowledgebase repository for consistent and accurate information dissemination to users.
Incident Management:
- Ensure incident ownership throughout the lifecycle of incidents and requests, implementing escalation procedures as necessary.
- Respond to escalation tickets from various sources, taking prompt action towards resolution.
User Support and Assistance:
- Provide end-user support for hardware, software, and peripherals.
Other duties as assigned.

Qualifications:

IAT Level II certified (Security+, GSEC, etc.).
Currently possess and maintain Public Trust clearance.
Proven experience in help desk support and IT service management.
Technical knowledge of desktop and laptop hardware, software, and peripherals.
Familiarity with help desk ticketing systems, particularly ServiceNow.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.

About Us
Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and communities we serve.

Benefits
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program. The package also includes educational assistance, with tuition reimbursement.

EEO Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.

Quick Apply

Refine Your Search

service desk systems analyst jobs in dayton, oh

Help Desk Analyst (Tier I)

Service Desk Systems Analyst

Operations and Production Assistant

IT Support Analyst

Financial Improvement and Audit Readiness (FIAR) Support Analyst FM-9.10

Help Desk Analyst :: Franklin or Madison

Business Analyst

Program Analyst/Directors Action Group F-35 DIV (OZJ) - 1.1.01

UM Authorization Analyst 2 Bilingual

Sr. PRPS Analyst SME - 7-14-26

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for service desk systems analyst in dayton, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected