Join the Team Modernizing Medicine
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
This role is responsible for managing end-to-end implementations of Scribe product upsells, ensuring timely, efficient, and high-quality delivery that aligns with client goals and business objectives. The individual in this position collaborates closely with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication throughout the implementation lifecycle. In addition to leading Scribe upsell projects, this role plays a key part in supporting the Project Manager team during new client onboarding, helping to streamline processes, enhance client satisfaction, and ensure a smooth transition into the platform. This position contributes directly to the overall success of the Client Services - Implementation team by driving operational excellence and client success.
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Scribe Upsell Implementations (40%): The Project Coordinator ensures timely and high-quality delivery by collaborating with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication with the client.
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Project Setup/Admin (40%): This duty is accomplished by updating, customizing, and administering all aspects of projects within the assigned medical specialty. The coordinator also maintains and monitors multiple simultaneous projects to ensure a smooth transition to the Project Manager.
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Kick-off Call Coordination/Kick-off Call Co-Ownership (10%): Responsible for coordinating with key stakeholders to schedule and perform the initial kick-off call.
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Administrative Work/Ad Hoc Requests (5%): The project coordinator provides critical support to the Project Manager team, which involves handling various administrative tasks and ad hoc requests as needed. This duty contributes to the overall operational excellence and client success of the Client Services - Implementation team.
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Processes with RPA Tools (5%): This duty involves leveraging RPA (Robotic Process Automation) tools and applying independent judgment on project deliverables.
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1-3 years of relevant experience.
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Exceptional verbal and written communication skills.
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Ability to produce high KPI metric results and successful service delivery functions.
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Capability to complete tasks efficiently in fast-paced, high-pressure environments.
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Proficient in computer applications, including Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint).
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Committed to providing high-quality customer service with a focus on client satisfaction.
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Comprehensive knowledge of desktop hardware, software applications, operating systems, and network connectivity.
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Highly organized and detail-oriented, with strong time management skills.
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Bachelor's Degree.
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Project coordination experience.
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Experienced in using CRM platforms such as Salesforce, Cloud Coach, Smartsheet, and similar tools.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States
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Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
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401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
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Generous Paid Time Off and Paid Parental Leave programs,
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Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
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Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
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Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
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Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
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Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
