Top 1382 Customer support & client services Jobs in Derry, Nh

Benefit Technology Specialist
CGI Business Solutions —Auburn, NH
- From $25 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
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Packaging Project Manager
Zajac LLC —Londonderry, NH
- $70,000 - $130,000 a year
- Full-time
- 5 years
- Analysis skills
- In-person
- Paid holidays
- Disability insurance
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Customer Service / Operations
MNR Technology, Inc. —Newfields, NH
- $24.93 - $40.00 an hour
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
- Health insurance
- 401(k)
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11d
Business Administrative Specialist - NH
Northwest Registered Agent —Nashua, NH
- $20.50 an hour
- Full-time
- Research
- Office
- US work authorization
- Paid parental leave
- Paid holidays
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9d
Driver - Assistant
Merrimack River Feline Rescue Society —Salisbury, MA
- $20 - $23 an hour
- Part-time
- Background check
- Clean driving record
- High school diploma or GED
- Paid holidays
- Health insurance
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Front Office Team Member
Greater Derry Community Health Services, Inc. —Derry, NH
- $21 - $23 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Paid training
- Paid holidays
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10d
Remote Customer Service/Sales Representative
Agent Alliance —Derry, NH
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
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6d
Account Services Representative
CENTURY BOX GOOBY INDUSTRIES CORP —Methuen, MA
- $65,000 - $85,000 a year
- Full-time
- Assembly
- Experience equivalent to degree accepted
- Associate's degree
- Health savings account
- Dental insurance
Warehouse Fulfillment Specialist
Northeast 3PL —Londonderry, NH
- $18 - $20 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
- Health insurance
- 401(k)
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1d
Client Service Representative, Derry, New Hampshire
Suveto —Derry, NH
- Full-time
- Computer literacy
- High school diploma or GED
- Continuous improvement
Receptionist - Legal Intake Specialist
Confidential —Manchester, NH
- $20 - $24 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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14d
Sales Operations Specialist
WEI —Salem, NH
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
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Assistant Manager - Dog Boarding & Daycare Facility
The Dog Club —Manchester, NH
- From $18 an hour
- Full-time
- Hospitality
- Mid-level
- Supervising experience
- Paid time off
- Employee discount
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14d
Direct Support Professional Per Diem - Overnights
Arbor Associates —Methuen, MA
- $19 an hour
- Temporary
- Background check
- 18 years or older
- CPR Certification
- Flexible schedule
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Front Desk Sales Associate - Wellness Studio
beem Light Sauna North Andover —North Andover, MA
- $17 - $19 an hour
- Part-time
- Computer literacy
- Computer skills
- Ability to stand for extended periods
- Paid training
- Employee discount
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Traveling Retail Merchandiser
SAS Retail Services —Derry, NH
- $17 an hour
- Part-time
- 18 years or older
- Up to 50% travel
- Merchandising
- Travel reimbursement
Customer Service Representative
National Seating & Mobility, Inc. —Wilmington, MA
- $20 an hour
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
Quick Apply
Spa Sales and Customer Service Associate
Hand & Stone - 79 S River Rd - Bedford, NH —Bedford, NH
- $15 - $16 an hour
- Weekends as needed
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
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Customer Service Specialist
Reynolds and Reynolds —North Andover, MA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Spanish
- Office
- Health savings account
- Paid holidays
Quick Apply
2d
Payroll Processor
Business Cents Inc. —Manchester, NH
- $26 - $31 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
7d

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customer support & client services jobs near derry, nh

Benefit Technology Specialist

CGI Business Solutions
Auburn, NH

Quick Apply

Job Details

Full-time
From $25 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Health insurance policy knowledge
Word embeddings
Productivity software
HTML

Full Job Description

Benefit Technology Specialist

CGI Business Solutions is a full-service benefits partner offering a broad array of services for clients with offices in Maine, Vermont, Massachusetts and headquarters in Auburn, NH. Our Auburn location currently is growing and we have an opportunity for a Benefits Technology Specialist. This position is located in our Auburn, NH facility and will be a hybrid position with both an in-person and remote work environment.

Role Summary

The Benefits Technology Specialist is accountable and responsible for assigned client installations, renewals, and change orders for online technology platforms. Using a variety of internal tools, this individual will complete the setup of client-specific variables including account structure, complex benefit designs, rate tables, branding, logos, content, workflow and controls onto the platform(s). In addition, the Benefit Technology Specialist is a customer-facing position who provides and maintains a high level of customer service to internal and external partners.

The Benefit Technology Specialist should have a background in health and ancillary benefits as well as payroll integrations. They should have experience in benefit platforms. The Benefit Technology Specialist will be working specifically in Employee Navigator and bSwift and should have familiarity with ADP Workforce Now.

Responsibilities

Strong understanding of a broad array of group insurance benefits including Medical, Dental, Flexible Spending, Life, Disability, Ancillary, COBRA and Deferred Compensation according to Employer Group and business rules.
Understanding of payroll solutions and how benefits integrate.
Accurate interpretation of client-specific rules and eligibility to configure plan structure in the platform to accommodate employer group, external carrier and business requirements.
Review and translate data from the employer, applicable carriers and other sources (employee, dependent and/or enrollment for multiple benefit types) working with internal teams to ensure accuracy of data loads and testing.
Support the client management team in handling renewal decisions and issues.
Identify, track and report issues or enhancements required to meet current industry standard business rules and functionality.
Provide high level customer relations including client training and day-to-day problem solution and support.
Conduct client demonstrations of both small and large group platform solutions.
Ensure a high level of quality is produced on the team by performing quality audits and User Acceptance Testing (UAT) on team members’ work.

Qualifications

Extensive knowledge and expertise with multiple software and system-based applications included but not limited to Word, Excel, SharePoint Applications.
Working knowledge of HTML and XML.
Working knowledge of health and insurance benefits including business rules, COBRA, Section 125, HIPAA, etc.
Judgment, creativity and analytical skills are required to analyze, recommend and improve workflows.
Strong analytical problem-solving and decision-making skills.
Strong commitment and teamwork skills including a sense of humor.
Self-motivated, detail-oriented, and willingness to adapt to department and company needs.
Minimum of 3-5 years’ work experience in client account management / services, or benefit administration.
Strong organizational and time management skills with the ability to manage multiple priorities and projects.
Excellent verbal and written communication skills and the ability to communicate effectively with technical and non-technical personnel.

Department: Technology Solutions

Education: Bachelor’s Degree or equivalent work experience

CGI offers an extensive employee benefit package including generous paid time off and holidays. If you embrace a fast-paced entrepreneurial work environment that is constantly evolving and fun-loving, CGI may be the place for you!

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Auburn, NH 03032

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Refine Your Search

customer support & client services jobs in derry, nh

Benefit Technology Specialist

Packaging Project Manager

Customer Service / Operations

Business Administrative Specialist - NH

Driver - Assistant

Front Office Team Member

Remote Customer Service/Sales Representative

Account Services Representative

Warehouse Fulfillment Specialist

Client Service Representative, Derry, New Hampshire

Receptionist - Legal Intake Specialist

Sales Operations Specialist

Assistant Manager - Dog Boarding & Daycare Facility

Direct Support Professional Per Diem - Overnights

Front Desk Sales Associate - Wellness Studio

Traveling Retail Merchandiser

Customer Service Representative

Spa Sales and Customer Service Associate

Customer Service Specialist

Payroll Processor

I want to receive the latest job alert for customer support & client services in derry, nh

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