Top 17 Patient care representative Jobs in Destin, Fl

Patient Care Representative
North Florida Surgeons, P.A. —Fort Walton Beach, FL
- Medical office experience
- HIPAA
- Office
Quick Apply
Receptionist
White-Wilson Medical Center,P.A. —Ft Walton Bch, FL
- Overtime
- High school diploma or GED
- Clinic
- Travel
Quick Apply
Team Lead, Patient Registration - Onsite - Ascension Sacred Heart Emerald Coast
R1 RCM, Inc. —Destin, FL
- $18.28 - $26.24 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Patient Registration Representative - Onsite - Ascension Sacred Heart Emerald Coast
R1 RCM, Inc. —Destin, FL
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Patient Registration Representative - Onsite - Ascension Sacred Heart Primary Care the Market Shops
R1 RCM, Inc. —Destin, FL
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Pass drug screening
- Primary Care
Patient Access Team Leader Evening Shift
HCA Florida Fort Walton-Destin Hospital —Fort Walton Beach, FL
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Part Time As Needed - Patient Registration Customer Service Representative
R1 RCM, Inc. —Destin, FL
- $16.00 - $21.10 an hour
- 8 hour shift
- Background check
- Hospital
- Urgent Care
Medical Front Desk Representative
AllerVie Health —Destin, FL
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Patient Registration Representative - Onsite - Overnight - Ascension Sacred Heart Emerald Coast
R1 RCM, Inc. —Destin, FL
- $16.00 - $21.10 an hour
- Overnight shift
- Background check
- Hospital
- Pass drug screening

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Receptionist- Evening/Weekends
Destination Health and Rehabilitation Center —Destin, FL
Answer and direct phone calls, take messages, and provide information to callers. Experience with data entry and clerical tasks.
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Administrative Assistant
Douglass Chiropractic —Destin, FL
Previous front office or medical office experience is preferred. Answer phones and schedule appointments. Keep the reception area organized.
From $17 an hour
Quick Apply

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quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
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Optum —Gahanna, OH
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without…
$16.15 - $28.80 an hour

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Patient Care Representative

North Florida Surgeons, P.A. -
Fort Walton Beach, FL

Quick Apply

Job Details

Qualifications

Electronic health records (EHR) management
Phone communication
High school diploma or GED
Desktop applications
Telephone systems
Productivity software

Full Job Description

Job Summary:

The Patient Care Representative serves as the first point of contact for patients calling the practice. This position is responsible for answering incoming calls, assisting patients with scheduling, messages, and general inquiries, and making outbound calls as needed. The representative ensures that all patient interactions are handled professionally, accurately, and with exceptional customer service to support positive patient experiences and efficient clinic operations.

Key Responsibilities:

Answer high volumes of incoming calls in a courteous, professional, and timely manner.
Schedule, reschedule, and cancel patient appointments according to provider protocols and availability.
Accurately verify and update patient demographics, insurance, and contact information.
Route calls, messages, and tasks to the correct department or staff member as appropriate.
Make outbound calls for appointment confirmations, referral follow-ups, and other patient needs.
Provide general information about practice services, locations, and hours.
Document all patient interactions clearly and accurately in the electronic medical record (EMR).
Follow HIPAA guidelines to protect patient privacy and confidentiality.
Assist with managing voicemail, inbox messages, and other communication channels within response time standards.
Collaborate with clinical and administrative teams to ensure smooth patient flow and communication.
Participate in training sessions and team meetings to stay current on practice updates, scheduling protocols, and insurance changes.

Required skills and Qualifications:

Excellent verbal and written communication skills.
Strong customer service focuses with a calm and professional phone demeanor.
Ability to multitask in a fast-paced, high-volume environment.
Detail-oriented with strong organizational and time management skills.
Comfortable with technology, including EMR systems, phone systems, and Microsoft Office applications.
Team-oriented and adaptable to changing workflows or priorities.

Work Environment & Physical Requirements

Primarily sedentary, office-based position using a computer and phone for extended periods.
Requires ability to remain focused and composed during stressful or high-volume periods.
Standard office hours vary from 7:30am-5:30pm, 7:30am-5:00pm or 8am-5pm.

Education & Experience:

High school diploma or equivalent required; medical office or customer service training preferred
1–2 years of call center or healthcare experience required (orthopedic or specialty practice experience preferred).
Knowledge of medical terminology, insurance verification, and EMR systems strongly preferred.

Quick Apply

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patient care representative jobs in destin, fl

Patient Care Representative

Receptionist

Team Lead, Patient Registration - Onsite - Ascension Sacred Heart Emerald Coast

Patient Registration Representative - Onsite - Ascension Sacred Heart Emerald Coast

Patient Registration Representative - Onsite - Ascension Sacred Heart Primary Care the Market Shops

Patient Access Team Leader Evening Shift

Part Time As Needed - Patient Registration Customer Service Representative

Medical Front Desk Representative

Patient Registration Representative - Onsite - Overnight - Ascension Sacred Heart Emerald Coast

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