Elder Care is looking for a professional, organized, and service-minded Receptionist to help create a welcoming experience for everyone who connects with our organization.
This is a multifaceted position for someone who enjoys interacting with people while also completing detailed administrative work. In addition to greeting visitors and managing incoming calls, the Receptionist processes payments, maintains records, coordinates appointments and registrations, prepares documents and informational materials, and provides administrative support across the organization.
The successful candidate will be comfortable moving between customer service, technology, financial transactions, communications, and general office responsibilities throughout the day. This position requires sound judgment, attention to detail, adaptability, and the ability to manage competing priorities without losing sight of the people being served.
What You’ll Do
- Welcome clients, caregivers, visitors, volunteers, vendors, and community partners.
- Answer incoming calls, respond to general questions, and connect callers with the appropriate staff or program.
- Help individuals access Elder Care programs, services, events, and community resources.
- Coordinate appointments, tours, screenings, referrals, and program registrations.
- Maintain a welcoming, professional, organized, and safe reception area.
- Support clear communication among clients, visitors, staff, and departments.
- Maintain records and enter accurate information into multiple software systems and databases.
- Prepare reports, spreadsheets, participant lists, attendance records, correspondence, and other documents.
- Process incoming and outgoing mail, faxes, deliveries, and general office communications.
- Order and maintain office and program supplies.
- Assist departments with administrative, clerical, and operational needs.
- Maintain confidential information with professionalism and discretion.
- Process payments, donations, program fees, and other financial transactions.
- Provide receipts and maintain accurate supporting records.
- Follow established procedures for handling and documenting financial transactions.
- Review information for accuracy and promptly address or report discrepancies..
- Assist with coordinating information and materials across departments.
What Success Looks Like
- Provide a consistently friendly and professional experience.
- Complete administrative work accurately and on time.
- Communicate clearly with clients, caregivers, visitors, and coworkers.
- Remain composed while managing interruptions and changing priorities.
- Recognize what needs attention and take appropriate action.
- Work collaboratively while also completing responsibilities independently.
- Contribute wherever needed to support the organization’s mission.
Qualifications
- Friendly, professional, and committed to excellent customer service.
- Highly organized, dependable, and attentive to detail.
- Able to manage multiple priorities in a busy office environment.
- Skilled in written and verbal communication.
- Comfortable interacting with aging adults, caregivers, volunteers, vendors, and community members.
- Able to establish positive working relationships across multiple departments.
- Comfortable with technology and multiple systems.
- Able to handle confidential and sensitive information appropriately.
- Adaptable, resourceful, and willing to assist where needed.
Why Join Elder Care?
- Meaningful work supporting aging adults and caregivers.
- A caring, mission-driven team environment.
- Varied responsibilities and opportunities to work with every department.
- A position that directly supports programs, services, and community impact.
- We are open to considering both part-time and full-time candidates and will work to identify a schedule that meets the needs of the organization and the selected candidate. Eligibility for employee benefits is determined by employement status.
Applicants interested in either arrangement are encouraged to apply and indicate their preferred schedule.
About Elder Care
For more than 40 years, Elder Care has helped aging adults maintain their independence, health, and quality of life through programs, services, education, and support. We are committed to creating a caring community where aging adults and caregivers can find resources, meaningful connections, and dependable assistance.
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
