JOB SUMMARY:
To support the CFO in executing the assigned accounting processes in a timely, accurate and efficient manner. To help ensure the overall integrity of the accounting systems and procedures. They comply with all aspects of the store including customer service, department conditions, profitability, productivity, and workplace conditions while understanding and upholding Davis Food Co-op’s End Statements.
This is a full-time position. Employees must be available to match the business needs and will be required to work evenings, weekends and holidays as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Customer Service Responsibilities - exceed our customers’ expectations for service and provide a welcoming environment for all in accordance with the DFC's customer service standards.
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Greet and offer assistance to customers. Demonstrate excellent customer service at all times.
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Demonstrate proper phone etiquette and delivery of messages.
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Know store layout and know which products belong to which departments.
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Be able to explain the benefits of Co-op membership. Understand and be able to explain the difference between a cooperative and other businesses.
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Engage in a proactive customer service culture
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Consistently demonstrate a positive attitude, time management skills and working knowledge of cooperatives
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Department Responsibilities:
All duties listed below should be completed in an accurate and timely fashion
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Accurately processing vendor invoices with precise coding
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Verifying vendor statements and reconciling them with our financial records
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Process accounts payable invoices using various payment methods
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Maintaining and updating vendor files to ensure accurate record-keeping
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Maintain and record cash receipts journals
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Reconcile prior day registers and create cash deposit
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Ensure that accounts receivable is collected promptly
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Post general ledger entries as required
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Issue timely management information reports as directed by the CFO
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Assisting with month-end closing processes to ensure timely financial reporting
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Ensuring compliance with company policies and regulations
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Assisting with internal and external audits as needed by providing necessary accounts payable records and documentation
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Other duties as assigned by supervisor
- Safety and Sanitation Responsibilities:
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Wear proper clothing during shift, consistent with current store and department uniform and appearance standards.
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Avoid injury; demonstrate proper lifting techniques and follow proper steps in the event of an injury.
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Follow accepted food safety practices.
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Handle all store equipment with care; observe all safety precautions and assist others in doing so.
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Follow DFC safety policy at all times and assist in maintaining all areas of the store in safe condition.
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Report unsafe, or potentially unsafe conditions.
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Staff Relations:
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Maintain professional working relationship standards within department.
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Model supportive and participatory leadership qualities, while promoting team building and motivating staff to achieve personal and store goals
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Use effective and professional verbal, written and interpersonal communication with staff, peers and upper level management
- Abide by all DFC policy and procedures as specified in the DFC Employee Handbook.
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Perform other duties as assigned by management.
ESSENTIAL REQUIREMENTS AND COMPETENCIES
To perform the job successfully, an individual should demonstrate competencies in the following matters:
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Problem Solving
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Identify and resolve problems in a timely manner.
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Customer Service
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Manage difficult or emotional customer situations.
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Respond promptly to customer needs.
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Solicit customer feedback to improve service.
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Respond to requests for service and assistance.
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Adaptability
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Adapt to changes in the work environment.
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Manage competing demands.
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Deal with frequent change, delays, or unexpected events.
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Attendance / Punctuality
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Be consistently at work and arrive on time.
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Arrive at meetings and appointments on time.
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Dependability
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Respond to management direction.
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Commit to long hours of work when necessary to reach goals.
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Complete tasks on time or notify appropriate person with an alternate plan.
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Work Quality
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Demonstrate accuracy and thoroughness.
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Look for ways to improve and promote quality.
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Apply feedback to improve performance.
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Monitor own work to ensure quality.
- Work Quantity
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Meet productivity standards.
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Complete work in timely manner.
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Strive to increase productivity.
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Operational Equipment Skills
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Operate a forklift.
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Operate an electric stacker.
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Operate a pallet jack.
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Operate a cardboard baler and a compactor.
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Operate a hand truck and other equipment carts.
JOB QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Language Ability
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Read and comprehend simple instructions, short correspondence, and memos.
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Write simple correspondence.
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Effectively present information in one-to-one and small group situations to customers and other employees.
2. Math Ability
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Add and subtract two-digit numbers and mentally multiply and divide with 10's and 100's.
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Perform these calculations using units of U.S. currency and units of weight, volume, and distance.
3. Reasoning Ability
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Apply common-sense understanding to carry out detailed written or oral instructions.
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Deal with problems involving a few concrete variables in standardized situations.
4. Computer Skills
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Demonstrate basic skills in Catapult, Sage100, email, Word, and Excel.
ESSENTIAL PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Sit/stand for long periods of time.
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Use hands to finger, handle, or feel.
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Reach with hands and arms.
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Walk, climb, or balance and stoop.
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Lift and/or move up to 60 pounds.
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Talk and hear.
2. Specific Vision Ability
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Have close vision, distance vision, peripheral vision, and depth perception.
MINIMUM REQUIREMENTS AND EXPERIENCE: EDUCATION
High school diploma or equivalent.
2+ years of bookkeeping experience.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
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Computer skills required: Word, Excel, Google Suite, Sage, POS systems
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Excellent oral and written communication.
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Excellent planning and organizational skills.
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Strong public speaking.
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
