Top 56 Administrative Jobs in Dubuque Ia

Office Assistant (Part-time)
City of Dubuque, IA —Dubuque, IA
- $21.48 - $28.07 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
4d
Administrative Operations Manager
Express Employment Professionals —Dubuque, IA
- $24 - $27 an hour
- Online Application
- Mid-level
- Office
- In-person
Quick Apply
4d
Part-time Receptionist - Dyersville
Victory Ford —Dyersville, IA
- $10 - $12 an hour
- Part-time
- Background check
- High school
- Dealership
- Employee discount
Quick Apply
23h
Guidance Secretary
Dubuque Community School District —Dubuque, IA
- $19.40 an hour
- Full-time
- Office
- Typing
- Entry level
Administrative Assistant - Dubuque, IA
Martin Equipment —Dubuque, IA
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Dealership
- AD&D insurance
- Paid holidays
Quick Apply
HR Generalist (Employment & Unemployment Administration)
City of Dubuque, IA —Dubuque, IA
- $68,599.65 - $89,680.86 a year
- Full-time
- Writing skills
- Mid-level
- Office
4d
Administrative Support Professional (AmeriCorps Program - Part-Time)
City of Dubuque, IA —Dubuque, IA
- $23.99 - $31.36 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- On-the-job training
4d
Receptionist
Dubuque Orthodontic Associates —Dubuque, IA
- Part-time
- Customer service
- Administrative experience
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
8d
Bookkeeper/Administrative Assistant
Miller Companies —Dubuque, IA
- $15 - $25 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
- Flexible schedule
Quick Apply
7d
Tax Administrative Assistant
Eide Bailly LLP —Dubuque, IA
- Overtime
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Profit sharing
- Disability insurance
Office Assistant
Dubuque Family Eye Care —Dubuque, IA
- $30,000 - $40,000 a year
- Full-time
- Private practice
- Sales
- Ability to walk for extended periods
- Paid time off
- Vision insurance
Quick Apply
5d
Receptionist M-F days
StellarHCM —Asbury, IA
- Monday to Friday
- Word processing
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Secretary - High School Main Office
Western Dubuque Community School District —Epworth, IA
- 8 hour shift
- School experience
- High school
- Office
7d
Administrative Marketing Coordinator
Honkamp, P.C. —Dubuque, IA
- Full-time
- Marketing
- Inventory management
- Writing skills
- Paid holidays
- Health insurance
Administrative Legal Assistant
O'Connor & Thomas Law Firm, PC —Dubuque, IA
- $20 - $25 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick Apply
13d
RECEPTIONIST
TRICOR Insurance —Dubuque, IA
- Full-time
- Office
- High school diploma or GED
- 1 year
- Health savings account
- Dental insurance
18h
Receptionist - Full Time
Medical Associates —Dubuque, IA
- From $17 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Wellness program
Office Specialist (Part-time)
City of Dubuque, IA —Dubuque, IA
- $13.64 - $17.82 an hour
- Overtime
- Microsoft Outlook
- Word processing
- Writing skills
1d
Customer Service Representative (Veterinary receptionist)
PetMed of Key West Veterinary Clinic —Dubuque, IA
- $16.50 - $20.00 an hour
- Part-time
- Hospitality
- Customer service
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2d
Medical Receptionist
Precision Spine and Pain Center —Dubuque, IA
- $17 - $19 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Paid training
- Paid time off
Quick Apply
14d

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administrative jobs near dubuque ia

Office Assistant (Part-time)

City of Dubuque, IA -
Dubuque, IA

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Job Details

Part-time
$21.48 - $28.07 an hour
4 days ago

Qualifications

Computer literacy

Full Job Description

Position Summary

Position Summary: A customer-focused and detail-oriented Office Assistant to support daily operations in a fast-paced environment. This position serves as one of the first points of contact for residents and customers seeking Public Works services and plays a critical role in ensuring inquiries and service requests are handled efficiently and professionally.

The successful candidate will answer and route a high volume of phone calls, process customer complaints and requests, coordinate refuse and recycling cart activities, dispatch cart-related work to field staff, and assist with scanning and organizing a large backlog of departmental records. The ideal candidate enjoys helping others, thrives in a busy environment, and can manage multiple priorities while maintaining a positive attitude.

This is a part-time position scheduled at approximately 26.5 hours per week (0.66 FTE).

Job Duties

Answer and direct a high volume of incoming telephone calls from residents, businesses, and internal customers.
Respond to questions regarding Public Works programs, services, schedules, and procedures.
Receive, document, and route customer complaints and service requests.
Provide courteous and professional customer service while assisting individuals who may be frustrated or upset.
Process refuse and recycling cart requests, including deliveries, exchanges, repairs, removals, and replacements.
Dispatch cart-related work assignments to designated staff and track completion.
Maintain records related to cart inventory and customer requests.
Scan, index, and electronically organize departmental records and assist with reducing a substantial backlog of paper files.
Perform data entry and maintain accurate records and databases.
Prepare routine correspondence, forms, and reports.
Sort and distribute mail and other incoming materials.
Assist with special projects and provide general administrative support as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
Administrative and Clerical Knowledge– Knowledge of modern administrative and clerical procedures, systems, and office equipment, including word processing, file management, electronic records handling, form preparation, mail processing, and database entry.
Customer and Personal Service– Knowledge of customer service principles, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction. Ability to deliver courteous, professional support to residents, businesses, and internal staff, including individuals who may be frustrated or upset.
Active Listening– Ability to listen attentively, ask appropriate questions, and communicate respectfully with diverse audiences while managing a high volume of inquiries.
Communication Skills– Ability to communicate clearly and professionally in both verbal and written formats; maintain calm, tact, and clarity in difficult conversations; and provide accurate information regarding Public Works programs, policies, and services.
Records Management– Ability to scan, index, electronically organize, and maintain accurate records; manage large volumes of data; and reduce backlogs of paper files while upholding confidentiality and precision
Multitasking and Prioritization– Strong ability to manage multiple tasks, frequent interruptions, and shifting priorities in a fast-paced environment while maintaining attention to detail and accuracy.
Technology and Computer Proficiency– Knowledge of electronic equipment, computers, and software. Ability to use Microsoft Office (Outlook, Word, Excel), electronic records management systems such as LaserFiche, and multi-line phone systems; willingness to learn departmental software and new applications.
Judgment and Discretion– Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately when assisting customers, routing complaints, and managing departmental records.
Teamwork and Independence– Ability to work independently with minimal supervision while contributing positively to a team environment, supporting coworkers, and assisting in department-wide tasks and special projects.
Service Orientation– A genuine interest in helping residents and coworkers, responding to inquiries promptly, and demonstrating patience, professionalism, and empathy in all interactions.

Qualifications

Minimum Qualifications

High school diploma or equivalent (GED); and
One (1) year of customer service, clerical, administrative support, records management, call center, or related experience; or
Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

Preferred Qualifications

Experience working in a high-volume customer service environment.
Experience with multi-line phone systems.
Experience working with electronic records management systems.
Experience in a municipal government or public sector setting.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

Supplemental Information

Physical Requirements

Work is primarily performed in an office setting and requires the ability to sit, stand, walk, bend, reach, and operate standard office equipment. Occasional lifting and carrying of files and office materials weighing up to 25 pounds may be required.

Schedule: Approximately 26.5 hours per week (0.66 FTE)

FLSA Status: Non-Exempt

Our Commitment to You
The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply.

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Refine Your Search

administrative jobs in dubuque ia

Office Assistant (Part-time)

Administrative Operations Manager

Part-time Receptionist - Dyersville

Guidance Secretary

Administrative Assistant - Dubuque, IA

HR Generalist (Employment & Unemployment Administration)

Administrative Support Professional (AmeriCorps Program - Part-Time)

Receptionist

Bookkeeper/Administrative Assistant

Tax Administrative Assistant

Office Assistant

Receptionist M-F days

Secretary - High School Main Office

Administrative Marketing Coordinator

Administrative Legal Assistant

RECEPTIONIST

Receptionist - Full Time

Office Specialist (Part-time)

Customer Service Representative (Veterinary receptionist)

Medical Receptionist

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