Top 15 Customer service donor support technician Jobs in Durham Nc

Customer Service - Donor Support Technician
CSL Plasma —Raleigh, NC
- Part-time
- Bilingual
- Basic math
- High school diploma or GED
Donor Care Technician - Mobiles
The Blood Connection —Durham, NC
- $17.85 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Donor Services Technician (Cary)
The Blood Connection —Cary, NC
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
9d
Donor Care Technician / Bloodmobile Driver (Raleigh)
The Blood Connection —Durham, NC
- Weekends as needed
- CDL B
- CDL A
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Customer Service - Donor Support Technician
CSL Plasma —Raleigh, NC
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor…

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Customer Service - Donor Support Technician

CSL Plasma -
Raleigh, NC

Apply Now

Job Details

Part-time

Qualifications

Basic math
High school diploma or GED

Full Job Description

Entity: CSL Plasma

Job Category: Plasma Operations

Job Family: Plasma Center Operations

Job Type: Part Time

Location: Raleigh, North Carolina, United States

Employer Reference: R-276896

Job Description

Responsibilities:

Responsible for preparing the donor, donor area and equipment for the pheresis process.
Prepares the autopheresis machine for the pheresis process.
Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
Disconnects the donor when the process is complete.
Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
Alerts Group Leader or Supervisor of donor flow issues.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
Maintains confidentiality of all personnel, donor and center information.
May be cross-trained in other areas to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
Perform job-related duties as assigned.

Qualifications:

High school diploma or equivalent required
Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

About CSL Plasma

CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

Apply Now

Refine Your Search

customer service donor support technician jobs in durham nc

Customer Service - Donor Support Technician

Donor Care Technician - Mobiles

Donor Services Technician (Cary)

Donor Care Technician / Bloodmobile Driver (Raleigh)

Other jobs to consider

I want to receive the latest job alert for customer service donor support technician in durham nc

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Job Description

About CSL Plasma

Our Benefits

You Belong at CSL

Equal Opportunity Employer

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