Top 14 Desktop support technician Jobs in East Hartford Ct

Network Support Technician
Inserso Corporation —Hartford, CT
- $55,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
12d
System Support Technician - (EH)
Accurate Personnel —Bloomfield, CT
- From $20 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Desktop Technician I
University of Connecticut —Farmington, CT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Word processing
6d
IT Service Technician
Wesleyan University —Middletown, CT
- $52,400 - $61,300 a year
- Full-time
- Background check
- Classroom
- Mid-level
- Relocation assistance
- Paid time off
Helpdesk Technician
VESTA CORPORATION —Weatogue, CT
- $65,000 - $70,000 a year
- Background check
- Clean driving record
- 6 years
- Paid holidays
- Disability insurance
Quick Apply
2d
Desktop Support Technician
Ovation Workplace Services Inc —Hartford, CT
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
- Full-time
- Office
- Windows
- Children
Quick Apply
Desktop Support Specialist
Opus Inspection,Inc —East Granby, CT
- $26 - $33 an hour
- Monday to Friday
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
7d
IT Support Engineer - End User Support
Element Materials Technology —Enfield, CT
- Microsoft Excel
- Azure
- Microsoft Outlook
Desktop Field Technician
GS Lab —Springfield, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Office
- Driving
- Health insurance
- Dental insurance
Quick Apply
Printer/Copier Field Service Technician
Aztec —Hartford, CT
- $55,000 - $65,000 a year
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Tier 1 Support Technician
Axiom —United States
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

System Support Technician - (EH)
Accurate Personnel —Bloomfield, CT
This individual will be responsible for responding and resolving IT related issues over the phone, resolving any Microsoft embedded OS configuration issues, and…
From $20 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in east hartford ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near east hartford ct

Network Technician jobs in Hartford, CT

IT Support jobs in Enfield, CT

Desktop Support Technician jobs in Hartford, CT

Field Service Technician jobs in Hartford, CT

IT Technician jobs in Middletown, CT

Peer Support jobs in Charlotte, NC

Behavior Technician jobs in Newport News, VA

Physical Therapy Technician jobs in Denton, TX

Support Technician jobs in Waterford, CT

It Support Entry Level jobs in Seattle, WA

Support Technician jobs in Atlanta, GA

Support Technician jobs in Cockeysville, MD

Support Technician jobs in Hyattsville, MD

Helpdesk Technician jobs in Bellevue, WA

Surgical Technician jobs in Salinas, CA

Helpdesk Technician jobs in Riverside, CA

Patient Care Technician jobs in Washington, DC

Helpdesk Technician jobs in Herndon, VA

Dental Technician jobs in Colorado

Helpdesk Technician jobs in Jupiter, FL

Network Support Technician

Inserso Corporation -
Hartford, CT

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Teamwork
Computer hardware
Desktop (troubleshooting support)
Computer management
Systems engineering
Customer support
Desktop administration
Hardware diagnostics

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in east hartford ct

Network Support Technician

System Support Technician - (EH)

Desktop Technician I

IT Service Technician

Helpdesk Technician

Desktop Support Technician

Help Desk Technician - Middletown, CT/On-Site

Desktop Support Specialist

IT Support Engineer - End User Support

Desktop Field Technician

Printer/Copier Field Service Technician

Tier 1 Support Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in east hartford ct

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected